Computer Hardware User Manual

Technical Assistance and ServiceTechnical Assistance and Service
Seller's warranty as herein set forth shall not be enlarged, diminished or affected by, and no
obligation or liability shall arise or grow out of, Seller's rendering of technical advice, facilities or
service in connection with Buyer's order of the goods furnished hereunder. Products returned for
warranty service, but which are found to be fully functional and in conformance with
specifications may be subject to a nominal service charge and return freight charges. Periodic re-
calibration of products, if required, is the responsibility of Buyer and is not provided under this
Warranty.
Online Support
If errors persist after repeatedly checking the unit as described in the UDAS-1001E Series
Hardware User Manual, check the technical support links on Intelligent Instrumentation’s 24-
hour World Wide Web site at http:// www.instrument.com. The site contains information on
Intelligent Instrumentation’s products, new developments, announcements, application notes,
application examples, and other useful information. The site and support areas continue to grow
as new products, updates, and features are added.
Email Support
Intelligent Instrumentation’s technical support can be reached via email. When sending an email
message, be sure to include complete contact information as well as a detailed description of the
products being used and the problem. Use the following addresses to contact the support group:
North American Customers International Customers
[e-mail] [e-mail]
[e-mail] [e-mail]
In France:[e-mail]
In Italy: [e-mail]
In Germany: [e-mail]
Static SensitivityStatic Sensitivity
Seller ships all static-susceptible products in anti-static packages. Seller's Warranty as herein set
forth shall not cover warranty repair or replacement for products damaged by static due to
Buyer's failure to use proper protective procedures when handling, storing, or installing products.