Owner's Manual

Heat & Glo • PRIMO48, PRIMO48ST, PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST Owner’s Manual • 9/20 4
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Product Specifi c Information
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Fuel Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
D. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 9
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 11
F. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 12
G. Appliance Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
H. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
I. Operation During A Power Outage . . . . . . . . . . . . . . . . . . 13
J. Detailed Component Operating Instructions - IFT 2.0 . . . . 14
4 Maintenance and Service
A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 17
B. Maintenance Tasks: Homeowner . . . . . . . . . . . . . . . . . . 17
C. Maintenance Tasks: Qualifi ed Service Technician . . . . . 19
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 23
B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. PVLP-SLP and PVV-SLP Power Vent Troubleshooting . . 26
D. PVI-SLP-B Power Vent Troubleshooting. . . . . . . . . . . . . . 27
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
 = Contains updated information.