Owner's Manual
19
Heat & Glo • PRIMO48, PRIMO48ST, PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST Owner’s Manual • 9/20
C. Maintenance Tasks: Qualifi ed Service
Technician
The following tasks must be performed by a qualifi ed ser-
vice technician.
Glass Cleaning
Frequency: Seasonally
By: Qualifi ed Service Technician
Tools Needed: Protective gloves, glass cleaner, suction
cups, drop cloth and a stable work surface.
WARNING! Risk of Asphyxiation! Handle fi rebox glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fi replace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
CAUTION! Risk of Injury! Glass assembly installation
and removal must be performed by a qualifi ed service
technician. See chart below for glass assembly weights.
• PRIMO60 AND PRIMO72 MODELS: It is recom-
mended that Glass installation and removal be per-
formed by two qualifi ed service technicians.
CAUTION! Risk of Cuts or Abrasions. Wear protective
gloves and safety glasses during installation. Sheet metal
edges are sharp.
WARNING! Risk of Injury! Glass is heavy. Use suction
cups to handle glass.
Inspect and operate all glass latches to ensure they move
freely and no obstructions are present.
WARNING! Handle glass with care. Glass is breakable.
Inspect the gasket to ensure it is undamaged and inspect
the glass for cracks, chips or scratches.
• Avoid striking, scratching or slamming glass.
• Avoid abrasive cleaners.
• DO NOT clean glass while it is hot.
• Replace as a complete assembly.
• Prepare a work area large enough to accommodate
fi rebox glass assembly and barrier glass by placing a
drop cloth on a fl at, stable surface.
Note: Firebox glass assembly and gasketing may have
residue that can stain carpeting or fl oor surfaces.
Cleaning Barrier Glass and Firebox Glass
• See below for proper glass removal instructions.
• Clean glass with a non-abrasive commercially avail-
able cleaner.
- Light deposits: Use a soft cloth with soap and water.
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer).
Figure 4.1 Slide Barrier Glass Up
Figure 4.2 Tilt Barrier Glass and Remove
Barrier Glass Weights
PRIMO48 PRIMO60 PRIMO72
12 lbs 16 lbs 18 lbs
UP
TILT OUT
WARNING! Risk of Injury! Glass is heavy. Use suction
cups to handle glass.
Removing Barrier Glass - Clean Face Finish
1. Press glass suction cups fi rmly against glass to create
a solid hold.
2. Slide glass straight up behind fi nishing material. See
Figure 4.1.
3. Tilt bottom out as shown in Figure 4.2. Slide glass
down to remove it from the appliance.
4. Set glass on prepared work surface.
Firebox Glass Weights
PRIMO48 PRIMO60 PRIMO72
20.2 lbs 23.5 lbs 28.5 lbs
• PRIMO60 AND PRIMO72 MODELS: It is recom-
mended that Glass installation and removal be per-
formed by two qualifi ed service technicians.
THIS SIDE OUT
THIS SIDE OUT
NOTE: Barrier glass must be installed between the
fi nishing material and the barrier glass tabs. If not
installed correctly, appliance will not operate as intended.
See Figure 4.3.
WARNING! Risk of Fire! Vertical gap required for proper
airfl ow. Required gap size depends on PowerFlow™
Heat Management system installed.
• HEAT-OUT-PRIMO/HEAT-ZONE-PRIMO = 3/8 INCH
• PASSIVE HEAT = 5/8 INCH
WARNING! Risk of Fire! Install barrier glass as
instructed. Overheating will occur.