Owner's manual

8001 Terrace Ave.
Suite #201
Middleton, WI 53562
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833
Technical Specifications
Supported Video Input Resolutions
Supported Video Input Formats
Supported Audio Input
Supported Video Output Resolutions
Audio Output
Dip switch modes
Connectors
Enclosure
Dimensions
Power
Regulatory
ESD Protection
Diagnostic Indicators
Warranty
Troubleshooting
Symptom
Possible Solutions
No signal
Status LED is off
Verify source output is working properly.
Verify HDMI cable and destination HDMI port are operational.
Verify display is HDMI compatible.
No power
Verify the power supply is connected to an active outlet.
No signal
Disconnect VGA cable from source. Wait 30 seconds for operating system to reset to normal operation.
Reconnect VGA cable to source.
Drop the HDMI signal to the next lower resolution; i.e., decrease resolution from 1080p to 720p, etc.
Video without audio
Check the audio level from the source device.
Verify the audio cable is in working properly and is securely installed on the source device and converter.