Owner manual

DIGI-P52 Installaon Guide
33
Troubleshoong
Presentaon Switcher does not power on
Cannot hear surround sound audio
Presentaon Switcher does not automacally switch
Cannot hear HDMI input audio
No video from HDBaseT output
Distorted or no video output
» Verify power outlet is acve.
» Verify the power supply connector is secured to the rear of the switcher.
» Verify output can broadcast surround sound audio.
» Verify source device is congured to output surround sound audio.
» Verify the audio output is congured to output surround sound audio.
» Verify switcher is not in manual mode.
» Verify VGA inputs are not set to composite video (AV) or component video (YPbPr).
» Verify HDMI input audio sengs.
» If using a DisplayPort device with a DisplayPort to HDMI adapter, verify source can pass audio via DisplayPort
connecon.
» Verify the green link LED on the HDBaseT output is lit solid.
» Verify the Category 6 cable is connuous between the scaler and HDBaseT receiver.
» Verify the HDBaseT receiver has power if it cannot accept power via PoE.
» Verify the video output resoluon is compable with the display.