Corp 16000 Version 02/04
Dear User Intelbras Corp 16000 was developed with a maximum capacity of 16 lines and 64 extensions offering many facilities for your daily office telecommunication requirements while optimizing the use of the CSP technology ( control stored program ). The CORP 16000 can be used in either decadic or tone signaling. This manual will guide you through the various operations of your PABX. We therefore highly recommend that you read this manual carefully before attempting to use your equipment.
1 1 EXTENSIONS OPERATION 1.1 ANSWERING CALLS All incoming will be answered by the extension programmed as operator ( attendant). If the call is not answered within the programme dtime, it will be forwarded to another extension set as overflow attendant. For more details, see Line attendant, Overflow attendant and Overflow time in the PABX programming manual. Factory setting : Operator : Extension 200 Overflow time : 35 sec Overflow attendant : 201 Incoming call path using DISA board (Acessório) 1.1.1 1.
2 1.2 MAKING CALLS 1.2.1 Intercoms Intercoms are identified by 2 medium rings. ☞ EXTENSION Nº Important: − To request a recall , see items 1.5.3 and 1.5.4. 1.2.2 ☞ Operator , wait when you hear a ringing tone. Important: − if the operator is busy, you receive a busy or ringing tone ( as per configuration ), See Tone For Operator (extension attendant) in the programming manual; − Selecting ringing tone will put the call in queue. 1.2.
3 1.2.5 Held Calls The time to keep a call on hold can be programmed as per your requirements. ( see item 2.10.1 in chapter II). Decadic phone (Pulse) ☞ MF phone (Tone) ☞ Importante: − Beeps are emitted when the programmed time is over. You can put the phone onhook to return to the first call; − If the second call is terminated before the time is over, you can capture the first call by pressing 569, (see item 1.6.4 ). 1.2.
4 1.2.9 Calling a Group Any extension that is part of a group can answer the call. Groups are programmed from the main extension. See Extensions Group in the programming Manual. ☞ 1.2.10 + GROUP º - 1 to 8, wait for ringing tone. Boss-Secretary Types of groups : A ) 1 boss & 1 secretary – B) 1 boss & 2 secretaries – C) 2 bosses & 1 secretary – D) 2 bosses & 2 secretaries. A) ☞ B) ☞ ☞ , for secretary 1, and , for secretary 2. for boss.
5 Calling the Doorphone (requires interface) 1.2.12 The doorphone position and the extensions´ access category must be programmed for this type of access ( see Electronic Doorphones and Access Category to Doorphone in the programming manual). Doorphone 1 ☞ Doorphone 2 1.2.
6 Flash 88 generate a flash in the line and pressing flash is not required after the CSP code; − See Accessing CSP facilities and call transfer to another PABX in the programming manual on how to program this facility. 1.2.16 External Call using Password Using the password allows the PABX to identify the category of the extension to which the password belongs. The category of your extension is linked to various characteristics defined in Extensions Category in the programming manaul.
7 1.3 CALL TRANSFER Transferred calls are identified by a short ring followed by a long one . Important: − you can transfer a call after an inquiry by putting the phone ON-HOOK; − If the destination is busy or unavailable, the call will return to you after 60 seconds. 1.3.1 To Extension Decadic phone ☞ EXTENSION Nº and disconnect. MF phone ☞ + EXTENSION Nº and disconnect. 1.3.2 To Operator ( Extension Attendant ) Decadic phone MF phone ☞¡ and disconnect . 1.3.
8 Decadic phone ☞.² ³³ • • MF phone ² ³ ☞ , + wait for ringing tone and put the phone on-hook Once the phone is off-hook the background music stops and the PABX is set to receive programming commands from the PC. Important : − − − EXTENSION Nº OF MAIN PABX or DESIRED CODES.ord must be altered; Pressing # and entering main password is not required for programming; see the manual on how to carry out remote programming. To Another PABX MF phone ☞.
9 1.4.3 To Group While on a call, want to call a group. Decadic phone ☞ + GROUP Nº - 1 to 8. MF phone ☞ 1.4.4 + GROUP Nº - 1 to 8. To Boss-Secretary Decadic phone ☞ , or , as per type of access. MF phone ☞ 1.4.5 , or , as per type of access. To External Activation To activate the external activation during a call. External Activation 1 Decadic phone ☞ MF phone ☞ External Activation 2 Decadic phone ☞ MF phone ☞ 1.4.
10 1.4.7 Return from Inquiry To return to the held call while making the inquiry. Decadic phone ☞¼ MF phone ☞ ¼ 1.5 RECALL 1.5.1 Busy Line To avoid trying to access a busy line, Your extensions will be called once the line is free ( long ring followed by a short one ). This facility can also be set automatically. see item 2.10.2). ☞ EXTERNAL LINE ACCESS CODE, at the busy tone, press ½ • 1.5.2 ¾ or , wait for tone or prompt.
11 1.5.3 Extension Unavailable The PABX keeps monitoring the destination extension and once it gets on-hook, the PABX will call your extension ( long ring followed by a short one ). Upon lifting the handset, the destination extension starts to ring. Only one recall can be made at a time for each extension ☞ over the ringing tone, press 1.5.4 or , wait for tone or confirmation prompt. Busy Extension Once the extension is free, the PABX calls your extension.
12 1.6.4 Held Call 1.6.5 parked Call ☞Å Æ Ç ☞Å Æ Å to Å Æ È 1.6.6 Boss-Secretary 1.6.7 Operator Queue ☞Å É ☞Å Ç 1.7 CALL CONFERENCE Call conference must be programmed form the main extension (see item Call Conference in the programming manual). Important: − During the conference, beeps are emitted each 30 seconds; − Main extension cannot establish conference with calls in queue. 1.7.1 Three Extension Conference To invite a third extension to join a conversation.
13 DC Phone MF Phone ☞Í 1.7.3 ☞ Í One Extension & 2 External Call Conference Telefone DC ☞ Î Í , put the phone on-hook to hold the call. ☞ lift the handset + EXTERNAL LINE ACCESS CODE + EXTENAL Nº. ☞ Ï , join the conference. To put on hold the last to join the conference ☞Î To exclude the last to join the conference ☞Í MF Phone Î Í , put the phone on-hook to hold the call. ☞ ☞ lift the handset + EXTERNAL LINE ACCESS CODE + EXTENAL Nº.. ☞ Ï , join the conference.
14 1.8.1 External Call Inquiry in Broker Mode You can establish a conversation between an external call and an extension to which you made an inquiry during an external call. During the conversation you cal alternate the conversation between both calls. DC Phone ☞ • • Repeate the command to alternate the conversation between the calls. Put the phone on-hook to disocnnect one call and receive the irng of the second one. MF Phone ☞ • • 1.8.
15 ☞Ò + PARKING Nº MF Phone ☞ Ò - 1 to 7, wait for dial tone and put the phone on-hook. + PARKING Nº - 1 to 7, wait for dial tone and put the phone on-hook. Remove from Parking ☞Ó Ò + PARKING Nº - 1 to 7. Importante: − If a call is parked for over 3 minutes it returns to the original extension. 1.9.2 Call Intrusion You can break into an internal or external communication and transfer an external call the extension that you have intrudded by putting the phone on-hook.
16 1.9.3.1 Cancelling an Ongoing External Emergecy Call To cancel an emergency call through an external device, proceed as follows using the main extension : To Cancel Emergency 1 ☞ + MAIN PASSWORD, wait for tone or confirmation prompt . Emergency 2 ☞ + MAIN PASSWORD, wait for tone or confirmation prompt .. Important: − The configuration will not be cancelled. 1.9.
17 Enable ( from proper extension ) ☞ + EXTENSION PASSWORD + , await for tone or confirmation prompt Importante: − see the programming manual on how to set an extension´s password and cal intrusion (Access Category to Call Intrusion & Number of Digits for Extension´s password ); − See item 2.4 in this manual on how to set an extension password. Play Extension Configuration (requires DISA board) 1.9.6 ☞ 1.9.7 ☞ Clock (requires DISA board) 1.9.
18 2 CONFIGURATIONS 2.1 CALL DIVERT. 2.1.1 Always Divert All incoming calls will be diverted to a specific extension. ☞ + EXTENSION Nº, wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt Important: You extension will present a differenciated line tone ( continuous followed − by beeps at each second). 2.1.2 Divert if Busy You can set this facility to divert calls to extensions, Voice Mail or a group.
19 Voice Mail ☞ + Nº OF RINGS - 3 to 7 + , wait for tone or confirmation prompt. Disactivate ☞ 2.2 , wait for tone or confirmation prompt. TELEPHONE DIRECTORIES 2.2.1 Collective The collective telephone directory can store up to 80 numbers with up to 20 digits each. The position of the numbers is organised from 20 to 99. General Use : The extensions will access the phone numbers as per the external access category (local, regional, DDD or IDD).
20 If your extension has a directory set as per the access category, you must program the number as shown below, while considering the type of access allowed for your extension. If you extension has a local category, you can´t store long distance or internation numbers. Numbers in individual Directory as Extension Category ☞ + DIRECTORY POSITION - 10 to 19, + ROUTE + EXTERNAL Nº, wait for tone or confirmation prompt.
21 2.3 ALARM You can set your extension as alarm/reminder for various times and as per your requirements. To set a different alarm type, the previous one must be cancelled. 2.3.1 From Proper Extension 2.3.1.1 ☞ Activate Next Time + HOUR and MINUTE, wait for tone or confirmation prompt. Example : you want to be reminded of an appointment at 13:30, press 1341 + 1330. 2.3.1.2 ☞ Activate daily at the same time 2.3.1.3 + HOUR and MINUTE, wait for tone or confirmation prompt.
22 2.3.2.1 ☞ Activate Next Time 2.3.2.2 ☞ + HOUR and MINUTE + EXTENSION Nº, wait for tone or confirmation prompt. Activate Daily at The Same Time 2.3.2.3 ☞ + HOUR and MINUTE + EXTENSION Nº, wait for tone or confirmation prompt. Activate Periodically + PERIOD - HOUR and MINUTE + EXTENSION Nº, wait for tone or confirmation prompt. 2.3.2.4 ☞ Activate Weekdays 2.3.2.5 ☞ To Disactivate Any Type of Alarm 2.
23 ☞ + PRIVATE CODE - 00 to 99 + PRIVATE PASSWORD - 4 digits, wait for tone or confirmation prompt. Important: − To alter the password for private code, you must first cancel the private code and store it again ( see Extension Private Code in the programming manual . 2.6 FOLLOW ME You can set a different extension to receive your calls. ☞ , at the extension to receive the calls + tone or confirmation prompt.
24 2.7.2 From Main Extension The main extension (programmer) can restrict other extensions from making external calls either totally or as per the category. ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. Category: ( see above ) ☞ 2.8 + EXTENSION Nº, wait for tone or confirmation prompt. DND ( DO NOT DISTURB) Your extension cn be set not to receive calls. ☞ + EXTENSION PASSWORD, wait for tone or confirmation prompt.
25 Disactivate ☞ , wait for tone or confirmation prompt. Important: − External Hotline cannot be programmed by an extension set as emergency extension . 2.9.3 Intercom Hotline without delay Once you lift the handset, the PABX will automatically access the programmed extension. ☞ + EXTENSION Nº, wait for tone or confirmation prompt. ☞ just lift the handset to activate the facility. Disactivate ☞ see Cancelling facilities in the programming manual.. 2.9.
26 Line recall. ☞ + TIME - 3 to 6 seconds, wait for tone or confirmation prompt. Disactivate Extension recall ☞ , wait for tone or confirmation prompt. Line recall ☞ , wait for tone or confirmation prompt. Factory Setting : 3 seconds. 2.10.3 Time of FLASH You set various value for the FLASH when using various MF telephones. ☞ + FLASH - 2 to 9 (200 - 900 ms), wait for tone or confirmation prompt.
1 1 PROGRAMMING STEPS 1.1 ENTERING IN MAIN PROGRAMMING MODE From main extension (programmer ): - press + ; . once in programming mode be careful to enter the right digits otherwise the PABX will not accept the instructions; .
Capítulo II 2} To program the time ☞ + HOUR + MINUTE + SECOND, wait for tone or confirmation prompt. Example: to set the time as 7:15 , press 14 + 071500. Important: date (day, month and year) and time (hour, minute and second) must be set with 2 digits. 1.4 EXTENSION NUMBERING PLAN This is a table that associates the extension number with its physical position. Extension numbering can be : from 200 to 263 or 2... (0 to 999). Physical position: 00 to 63.
3 / category for external call; category for external call through special route; category for external call through route or sub-route 0; category for access to external activation; category for access to doorphone; category for access to voice mail; category for access to collective directory ( restricted use ) and data protection; category for access to call intrusion. / / / / / / / 1.5.
Capítulo II 4} Both modes ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. CATEGORY: 0 1 2 3 no access to route 1 and 2; access to route 1; access to route 2; access to route 1 and 2. Example: you want extension 231 to access route 1, in day and nightmode , press 373 + 1 + 231. Access to route 3 & 4 Daymode ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt.
5 Nightmode ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. Both modes ☞ CATEGORIA: 0 1 2 3 no access to route 7 and Pager; access to route 7; access to route Pager; access to route 7 and Pager. Example: you want extension 291 to access pager service during nightmode, press 356 + 2 + 291. Factory settings : extensions without access to special routes and pager. 1.5.
Capítulo II 6} To cancel Daymode ☞ Nightmode ☞ Both Modes ☞ + EXTENSION Nº,wait for tone or confirmation prompt.. + EXTENSION Nº,wait for tone or confirmation prompt.. + EXTENSION Nº,wait for tone or confirmation prompt. Important: − only one special route can be set as sub-route 0 for each extension; − the extension must first have access category set (see 1.5.2. in this manual); − special route and route 0 must first be programmed before use. (see 1.6.1 in this manual).
7 Nightmode ☞ Both Modes ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt. CATEGORY : 0 1 2 3 no access to doorphone 1 and 2; access to doorphone 1; access to doorphone 2; access to doorphone 1 and 2. Factory settings : access disactivated . 1.5.6 Acesso to Voice Mail You can set the extension divert calls to the voice mail service.
Capítulo II 8} Example : extension 213 need to access collective directory (restricted use) but can´t receive interference due to its fax modem, press 379 + 3 + 213. factory setting : access to collective directry and data protection feature disactivated in day and nightmode. 1.5.8 Access to Call Intrusion ( Busy Waiting Override ) Once in programming mode, do the following : Daymode ☞ Nightmode ☞ + CATEGORY + EXTENSION Nº, wait for tone or confirmation prompt.
9 Incoming and outgoing decadic calls ☞ + LINE + ROUTE + , wait for tone or confirmation prompt. Incoming and outgoing MF calls ☞ + LINE + ROUTE + , wait for tone or confirmation prompt a. Transfroming a line into internal path ☞ + LINE + , wait for tone or confirmation prompt. Blocking a line - no incoming or outgoing calls ☞ + LINE + , wait for tone or confirmation prompt.
Capítulo II 10} Example 2: for all incoming calls to be answered by extension 231, press 4 + 99 + 1 + 231. factory setting : extension 200. 1.6.3 Nightmode attendant (extension or group ) Line : 01 to 16; 99 for all the lines. Once in programming mode, do the following : Extension ☞ + LINE + + EXTENSION Nº, wait for tone or confirmation prompt.. Group ☞ + LINE + + + GROUP Nº - 1 to 8, wait for tone or confirmation prompt.
11 Example: you want extension 234 to be set as overflow attendant for line 01, press 4 + 01 + 2 + 234. Important: − if the line is set without overflow attendant : − If the main extension or console are being programmed, the incoming call will be diverted to the nightmode attendant; − The overflow time must be set with a value other than zero to avoid having the calls dropped. Factory setting : extension 201 as overflow attendant . 1.6.5 Overflow Time Line: 01 to 16; 99 for all the lines.
Capítulo II 1.6.7 12} Collect Call Barring Define if the PABX accepts or rejects collect calls during day or nightmode. Line : 01 to 16; 99 for all the lines. Once in programming mode, do the following : Release collect calls Daymode ☞ + LINE + , wait for tone or confirmation prompt. Nightmode ☞ + LINE + , wait for tone or confirmation prompt. Block collect calls Daymode ☞ + LINE + , wait for tone or confirmation prompt.
13 1.6.9 Prefix Table You block or release some prefixes for determined extensions categories. Once in programming mode, do the following : All prefixes at the same time ☞ + CATEGORY, wait for tone or confirmation prompt. A specific prefix ☞ + CATEGORY + PREFIX, wait for tone or confirmation prompt.
Capítulo II 14} Factory settings : all prefixes released as per category (local, regional, DDD and IDD). 1.6.10 Analising the Prefix Table You can define the extension category to access a determined prefix. If the PABX is set not to analyse the table, the calls will be made as per the external call category programmed for each extension. Line : 01 to 16; 99 for all the lines.
15 Drop the call after TTD EOnce in programming mode, do the following : ☞ + LINE + + TIME - 06 to 90 (30 to 450 seconds), wait for tone or confirmation prompt.. Important: − if accessing the line, you answer a call with this configuration activated, you must transfer the call before before the programmed time to avoid losing it. Transferring the call DC PHONE ☞ , wait for 7 seconds + EXTENSION Nº.
Capítulo II 16 Once in programming mode, do the following : Collective directory for general use ☞ + DIRECTORY Nº - 20 to 99 + ROUTE - 0 to 7 + EXTERNAL Nº, wait for tone or - 0 to 7 + EXTERNAL Nº, wait for tone or confirmation prompt. Collective directory for restricted use ☞ + DIRECTORY Nº - 20 to 99 + ROUTE confirmation prompt. disactivate Collective directory for general or restricted use ☞ + DIRECTORY Nº - 20 to 99, wait for tone or confirmation prompt.
17 Example: you want extension to have access to the individual directory with restricted use. This extension receives the second directory of the available 10, press 700 + 1 + 221. Now extension 221 can access the telephone numbers programmed by the main extension for individual directory for restricted use.
Capítulo II 18 To disactivate ☞ + GROUP Nº - 1 to 8 + , wait for tone or confirmation prompt. Example: you want to set a group with 2 bosses and one secretary as GROUP 1, follow the below steps : Boss 1 – extension 221, press 93 + 1 + 1 + 221; Boss 2 - extension 203, press 93 + 1 + 2 + 203; Secretary 1 - extension 211, press 93 + 1 + 3 + 211. Important: − The group Boss-Secretary must have boss 1 and secretary 1.
19 2.4.1 To Program a Group (1 - distributor; 2 – hierarchic ; 3 – multiple ring ). Once in programming mode, do the following : ☞ + GROUP Nº - 1 to 8 tone or confirmation prompt. 2.4.1.1.1.1.1.1.1 ☞ + Nº OF RINGS - 3 to 7 + TYPE OF GROUP - 1 to 3, wait for To include na extension + GROUP Nº - 1 to 8 + + EXTENSION Nº, wait for tone or confirmation prompt.
Capítulo II 20 2.5.4 Time for External Activation 1 Once in programming mode, do the following : ☞ + TIME - 00 to 20 seconds, wait for tone or confirmation prompt. Factory setting : 4 seconds. 2.5.5 Time for External Activation 2 Once in programming mode, do the following : ☞ + TIME - 00 to 20 seconds, wait for tone or confirmation prompt.
21 2.5.10 Time to intiate Call Report Line : 01 to 16; 99 for all the lines. Once in programming mode, do the following : ☞ + LINE + + TIME - 05 to 45 seconds, wait for tone or confirmation prompt. Factory setting : 7 seconds. 2.6 CANCEL CONFIGURATIONS From the main extension ( programmer) you can cancel some of your PABX configurations such as : 2.6.1 Extension Password Once in programming mode, do the following : ☞ + EXTENSION Nº, wait for tone or confirmation prompt. 2.6.
Capítulo II 22 2.6.6 Extension TI Once in programming mode, do the following : ☞ + EXTENSION Nº, wait for tone or confirmation prompt. 2.6.7 Hotline without Delay Once in programming mode, do the following : ☞ + EXTENSION Nº, wait for tone or confirmation prompt 2.6.8 Extension Password for Voice Mail Once in programming mode, do the following : ☞ + EXTENSION Nº, wait for tone or confirmation prompt 2.
23 2.9 ACCESSING CSP FACILITIES AND CALL TRANSFER TO OTHER PABX Once in programming mode, do the following : Activating access ☞ , wait for tone or confirmation prompt. Disactivating access ☞ , wait for tone or confirmation prompt. Factory setting : access disabled. 2.10 HOLIDAYS You can set up to 16 different holidays for various facilities such as auto-nightmode, auto-activation et alarm.
Capítulo II 24 2.11 AUTO-NIGHTMODE You can set your PABX to enter and exit nightmode at regular hours automatically. You must set the hours and select auto-nightmode for everyday or weekdays. Once in programming mode, do the following : Time to exit ☞ + HOUR and MINUTE, wait for tone or confirmation prompt. Time to enter ☞ + HOUR and MINUTE, wait for tone or confirmation prompt. Disactivate auto-nightmode and all schedule ☞ , wait for tone or confirmation prompt.
25 2 – Spec. Bill (subscriber with special rate); 3 – Maint. (equipment in maintenance); 4 – Local PP (local puclic phone); 5 – Oper. (operator); 6 - Fax/Modem (data equipment); 7 – DDD PP (interurban puclic phone); 8– Collect call (collect call). Once in programming mode, do the following : PABX does not register call classification ☞ , wait for tone or confirmation prompt. PABX registers call classification ☞ , wait for tone or confirmation prompt.
Capítulo II 26 2.15 EXTENSION PRIVATE CODE You can set a private code, between 00 and 99, for you extensions to make external calls. Once in programming mode, do the following : ☞ + CODE - 00 to 99 + EXTENSION Nº, wait for tone or confirmation prompt. Cancel ☞ + CODE - 00 to 99, wait for tone or confirmation prompt. Factory setting : no code programmed. 2.15.
27 2.17 NUMBER OF DIGITS FOR EXTENSION PASSWORD You can set the digits of your extension password with up to 4 digits. Once in programming mode, do the following : ☞ + Nº OF DIGITS - 2, 3 or 4, wait for tone or confirmation prompt. Factory setting : 2 digits 2.18 EXTENSION FAX Up to extensions can be set to function as fax. Once the PABX detects the fax signal the call is diverted to the fax extensions.
Capítulo II 28 Important: − The fax emissor must be in automatic mode for the PABX to identify the type of call. Factory setting : fax ID disactivated . 2.20 AREA CODE This feature is necessary to identify incoming calls using the Ti 630i/TI730i. You should not enter the zero (0) when programming this function Once in programming mode, do the following : ☞ + AREA CODE (place of PABX ), wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt.
29 3 ACCESSORIES 3.1 DOORPHONES You can connect 2 doorphones to your PABX. Once the doorphone is installed you must program its physical position following the steps in item 3.1.1 or 3.1.2 as per the installed model. To cancel a doorphone follow the steps in item 3.1.3. Important : − If after installing a doorphone, you want to install an interface for another doorphone in the same position; you should disactivate the existing doorphone and reprogram the new physical position of the new doorphone. 3.1.
Capítulo II 30 3.1.4 Doorphone attendant You can set na extension or a group to answer the doorphone. Once in programming mode,do the following : Doorphone 1 Extension attendant ☞ + TIME TO ANSWER - 15 to 90 seconds confirmation prompt. + EXTENSION Nº , wait for tone or Group attendant ☞ + TIME TO ANSWER - 15 to 90 seconds + confirmation prompt. + GROUP Nº - 1 to 8, wait for tone or To disactivate ☞ , wait for tone or confirmation prompt.
31 Disactivate ☞ , wait for tone or confirmation prompt. Example: you want the external number 2819500 through 0, to answer calls from doorphone 1 : press 5300 + 0 + 2819500. Doorphone 2 ☞ + ROUTE ( 0 to 7) + EXTERNAL Nº , wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. Examplo: you want the external number 2819500 through 0, to answer calls from doorphone 1 : press 5400 + 0 + 2819500.
32 External number ☞ , wait for tone or confirmation prompt. Factory setting : extension 200 set as doorphone attendant. 3.2 CALL LOGGING A serial printer is required to print the call logging statement: - parellel printer (you need the parallel kit see item 4.2.
33 Disactivate ☞ , wait for tone or confirmation prompt. Unanswered calls Activate ☞ , wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. Incoming calls before transfer Activate ☞ , wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. 3.2.2 Outgoing Call Logging Activate ☞ , wait for tone or confirmation prompt. Disactivate ☞ 3.2.2.
34 Serial ☞ , wait for tone or confirmation prompt. 3.2.4 Clearing Call Logging – Total PABX reset ☞ , wait for tone or confirmation prompt. Important: − All buffer will be reset. Factory setting : outgoing call loging with parallel printer. 3.2.5 Polarity Inversion Polarity inversion allows the PABX to start biling a call when it is being answered. (seeitem 4.3.7 ). Line: 01 to 16; 99 for all the lines.
35 Release auto-attendant ( do not drop the call) ☞ • + LINE + , wait for tone or confirmation prompt. If the caller enters a wrong extension number or does not press any key, the call is not dropped and will be transferred to the operator. Release auot-answer (drop the call) ☞ • 3.3.1 + LINE + , wait for tone or confirmation prompt.
36 3.3.1.2 DISA P/T ( pulse / tone ) DC or MF PHONE ☞ you receive 3 beeps when the PABX answers your call ”, select one of the below options. • EXTENSION Nº; • + GROUP 1 to 8; • • or , to enable external activation 1 or 2; , for voice mail; + MAIN PASSWORD + CODE OF DESIRED CONFIGURATION, for remote programming. Important: − the main apssword should be altered before attempting remote programming (see 1.2 ). Factory setting : auto-attendant disactivated. 3.3.1.
37 Disactivate ☞ , wait for tone or confirmation prompt. The following keys are configured for group access : access group 1; access group 2; access group 3; access group 4. FACTORY DEFAULT MESSAGES : The DISA board has two types of messages for either day or nightmode. You can also record customised messages, check with your supplier for the possibility to record your own messages. Activate factory message for daymode ☞ , wait for tone or confirmation prompt.
38 Disactivate ☞ , wait for tone or confirmation prompt. Activate default message simultaneously for day and nightmode ☞ , wait for tone or confirmation prompt. The following is only available for PABX with DISA P/T : Direct Dial Prompt : The PABX prompt the extensions number entered by the caller . Activate DDP ☞ , wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. Factory setting : messages disactivated. 3.
39 Once in programming mode, do the following : Emergency call 1 Extension ☞ + EXTENSION Nº, wait for tone or confirmation prompt. External number ☞ + ROUTE + EXTERNAL Nº, wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. Emergency call 2 Extension ☞ + EXTENSION Nº, wait for tone or confirmation prompt. External number ☞ + ROUTE + EXTERNAL Nº, wait for tone or confirmation prompt.
40 3.
41 3.7 PROGRAMMABLE EXTERNAL AUTO-ACTIVATION ( external activation interface required) You can automatically command up to external devices in predetrmined hours. weekdays and holidays should be programmed together. Once in programming mode, do the following : External Auto-activation 1 To set the time ☞ + HOUR and MINUTE, wait for tone or confirmation prompt. Disactivate ☞ , wait for tone or confirmation prompt. Activate every day ☞ , wait for tone or confirmation prompt..
42 3.8 RESET COMMANDS You can use total reset and come back to default settings as a last attempt to resolve a problem or when you want you PABX to return to factory setting after the configuration has been altered. Total reset is done from the main extension, just lift the handset and enter the command. Total reset (delete call report stored in memory) ☞ + MAIN PASSWORD - wait for tone or confirmation prompt.
43 4 INSTALLATION 4.1 TECHNICAL SPECIFICATIONS CAPACITY Extension: up to 64 (8 extension board); Trunks: up to 16 ( 2 extension board ). INTERNAL PATHS 9 plus one path for each trunk ( not used ). EXTENSION NUMBERING 200 to 263 ( can be altered with a sequence up to 4 digits starting with 2 ). SIGNALING Decadic & multifrequencial. LINE REACH Extension : loop resistence 1100 Ohms including the phone. Trunks : loop resistence 2000 Ohms.
44 4.2 4.2.1 HOW TO INSTALL YOUR PABX Choosing the place - do not install the PABX in places with ventillation, humid or next to sources of heat or vibrations; - avoid installing the PABX in places exposed to extreem sunlight, behind doors, below windows; - choose a place next to the buz bar for grounding; - keep the PABX away from power installations; - follow your carrier’s instrcution when installing the PABX; - install the PABX 1 ½ off the ground with a minimum of 40 off the sides. 4.2.
45 Next to the extension board, there are various plastic adapters to help the distribution of the wiring inside the PABX. Fasten the extension board´s scews which are also important for the ground protection.
46 if you alter the physical number of the extension, write down the new numbering plan using the diagram :
47 4.2.4 Installation Diagram 1. Trunk wiring always connected when there is a board. nd 2. Activation jumper of 2 trunk. Keep it opened if there is no line installed. 3. Fixation Screw and ground protection for trunk board. Keep it always fasten. st 4. Activation jumper of 1 trunk . Keep it opened if there is no line installed.
48 5. direct connection wiring in case of power failure from trunk 1 and 2 to extensions st 2º and 3º of 1 board respectivaly. Keep them always connected. 6. Connector for pager board. 7. Connector for parallel port cable. 8. Connector for external music input and serial port out. 9. Connector for operator consol. 10. Jumper for internal or external music selection. 11. hole for wall mounting. 12. Jumper for selection/disselection of operator consol. 13. Connector for external connection 1 and 2. 14.
49 4.2.5 Installating the Lines Next to the lines connectors, there are various plastic fixers to help distributing the wiring inside the PABX. The connections between the lines and the trunk boards is done using an internal wiring. Whenever the trunk board is installed, the wiring should be connected to CN2 . If the trunk board is installed without the line, the access to the trunk should be disabled using jumper J1, to avoid having the PABX accessing the trunk without a telephone line.
50 Observation : - before installing the line check if it has decadic or MF signaling. 4.2.6 Power Installation The PABX can operate in 110/127 Vac or 220 Vac. Open the PABX and use the voltage key selector to select the appropriate voltage. All PABX with a capacity higher than 6 lines require a UPS with a minimum power output of 50 VA and 60 Hz.
51 In places where the power network is very unstable a 100 VA UPS with galvanic shield should be installed before the UPS . Important: - Power surge protectors should be installed in the power supply input to protect the equipment.
52 4.2.7 Grounding The best way to protect your PABX is to install a BUZ bar . The power neutral, the PABX case, the power supply protection, the trunk and extension protection and the ground wire of any other equipment connected to the PABX as per the below figure. If the bar is not available, all equipment grounding should be interconnected to protect your equipment, see figure B . Observation : grounding max resistance = 5 Ω.
53 4.2.8 Protecting the lines and extensions The trunk and extension boards have protection from voltage fluctuations but this protection cannot be used as primary protection. You must set a primary protection outside the PABX box As placas de ramais e troncos (juntores) possuem supressores de transientes de tensão. Fot the extensions, a (10R-5W) wire resistance and a polyswitch nust be installed between the varistor in the board and the external gas. The trunk line does not require such setup.
54 4.2.9 Background music selection The PABX offers the possibility to have internal or external background music (radio, CD Player, sound system, etc.). To install : - Connect the wires of the external music source to MUSA and MUSB of CN29 of the main board ; - Select the position MUS.EXT in J3 of the main board. Important: - The music source must have na impedence of 4 Ω or 8 Ω. The volume control can be achieved from either the music source or the TRIMPOT TP3 of the main board.
55 The PABX can be connected to a serial printer as shown below : - default RS 232; - 8 bits per character; - no parity; - 2 stop bits; - 4800 BAUDS. Installing parallel printer : install the call logging kit to CN34 of the main board as per the figure : 4.2.11 Programming the PABX via PC You can program your PABX via PC using intelbras PABX software programmer, the software is supplied with your PABX manual or canbe downloaded from our site www.intelbras.com.
56 4.3 INSTALLING THE ACCESSORIES 4.3.1 Console OP 1610 The OP 1610 is supplied with connection and jack and installation socket. Observation: - Do not strip of the wires; - use 0,4 mm2 wires - the maximum distance is 50 m. Important: - before insatalling your Ti, make sure that the PABX is disconnected. To install : - connect the installation socket to CN27 as per the figure; - put jumper J4 in position console; - connect the cord to the console jack and the wall socket and then turn the PABX on.
57 4.3.2 Key Systems TI 630i/TI 730i and TI 530 Any extension can be set with a key system and no special configuration is required PABX Maximum Key System Capacity: Corp 16000 Key system capacity 20 Terminal 00...20 The connection uses 4 wires, 2 (RA/RB) for audio and 2 (TXTI/GNDTI) for data. The data wire is connected to the W IRE WRAP next to the connector used for the lines. The wiring for TXTI and GND must be set seperately from the audio wiring.
58 4.3.3 Interface for doorphone The IP 700 is used to connect the PABX to up to two doorphones. To install : - Connect the interface of 1st doorphone to CN32 and the second to CN33. - configure the interface as per your doorphone model; - make sure that jumper J1 of the main board is in position 2-3 to use doophone 1 and J2 in position 2-3 for doorphone 2. if no doorphone is used, the jumper must remain in position 1-2 ( check the installation diagram).
59 You must follow the steps in 3.1 for proper configuration of your PI 100 4.3.5 Interface for auto-activation ITA 700 You can automatically command from any extension an external device such as bell, alarm, light, etc. You can connect up to 2 interfaces for external activation. See items 1.5.4 and 3.7. To install : - First interface must be connected to CN30 and the second to CN31: 4.3.5.
60 Up to two interfaces per PABX with independant commands can be installed. For proper operation of the emergency call, you should follow the steps in item 3.5. To install : - Connect the first interface to CN30 (emergency call 1) and the second interface to CN31. The key contacts, usually opened, must be connected to SalmA and SalmB of the interface for auto-activation ITA 700. 4.3.
61 4.3.7 Station Call Billing Through a serial port, you can use Intelbras billing software to bill and monitor all outgoing an incoming calls. Para instalar: - First install intelbras programming software - Install the billing software; - Connect the serial port of the PC to CN29 as follows : CN29 of PABX TXDA RXDA GND 4.3.7.
62 Note : - You must program the access category of the extension to the paging system; - Program the numbering plan – you must set the physical extension07 as pager. To install : - Connect the pager board to CN25 as per the figure : 4.3.9 Caller ID (IDA) To install: - Caller ID service must be activated by your local telephone service provider.
63 Jumper open Jumper position 1-2 Jumper position 2-3 Long line (high sensibility) Medium lines Short lines (low sinsibility) Adjust the position of J3A/B and J4A/B of the trunk board for “IDA” (see installing the lines). Incoming call will be shown as follows: Line E04 E01 Extens 28 22 Number 0482472600 2472600 Time Duration 13:15:10 00:12:30 13:19:30 00:01:20 Date 10/01/97 10/01/97 Observation: - Some old public switches do not sent the caller identification, in this case number such as 0111111...
64 Important: - You should also check the numbering plan and the access category to voice mail in this manual as well as divert if busy and divert if no answer.
INSTRUCTIONS FOR RECORDING MESSAGES For Disa P/T 2 Digital channels / Disa T 2 Digital channels The electronic attendant (DISA) will allow you to greet your caller and introduce your company and direct the incoming call to a preprogrammed group or extension for fast response. The electronic attendant service is different from putting a call on hold while playing a music when the call is being transfered or the line is busy. Electronic call answer through DISA is available with all INTELBRAS line of PABX.
FACTORY DEFAULT MESSAGES You have the option of recording and using your own messages with your PABX. It is necessary to have the messages recorded and burnt on a CD in a Wave format, mono, 16 bits and not exceeding the time limit of the file. The files can be sent to us to have them stored in the PABX memory during production time).
