User Guide

27
Warranty Terms
It is hereby expressly stated that this contractual warranty is conferred under the following conditions:
Name of client:
Client’s signature:
Invoice No.:
Date of purchase:
Model: Serial No.:
Retailer:
1. All parts, pieces and components of the product are guaranteed against eventual manufacturing defects, which they may eventually
present, for a period of 1 (one) year - this being 90 (ninety) days of legal guarantee and 9 (nine) months of contractual guarantee -, as
from the date of purchase of the product by the Consumer, as shown on the invoice for the purchase of the product, which is an integral
part of this Term throughout the entire national territory. This contractual warranty includes the free replacement of parts, pieces, and
components that present manufacturing defects, including the expenses for the labor used in this repair. If no manufacturing defect is
found, but defect(s) arising from improper use, the Consumer will bear these expenses.
2. The product´s installation should be done according to the Product Manual and/or Installation Guide. If your product requires installation
and conguration by a qualied technician, look for a competent and specialized professional, considering that the costs for these
services are not included in the product’s price.
3. Once the defect is conrmed, the Consumer must immediately contact the nearest Authorized Service listed by the manufacturer - only
these are authorized to examine and repair the defect during the warranty period foreseen herein. If this is not done, this warranty will
be void, since it will be characterized as a violation of the product.
4. In the event that the Consumer requests home assistance, he or she must go to the nearest Authorized Service to inquire about the technical
visit fee. If it is necessary to remove the product, the resulting expenses, such as transportation and security costs to and from of the product,
will be the Consumer´s responsibility.
5. The warranty will totally lose its validity in the occurrence of any of the following hypotheses: a) if the defect is not of manufacturing,
but caused by the Consumer or by third parties not related to the manufacturer; b) if the damage to the product comes from accidents,
disasters, nature agents (lightning, ooding, landslides, etc.), humidity, voltage in the electrical network (overvoltage caused by accidents
or excessive uctuations in the network), installation/use in disagreement with the user’s manual or resulting from the natural wear and
tear of the parts and components; c) if the product has suffered chemical, electromagnetic, electrical or animal (insects, etc.) inuence;
d) if the product’s serial number has been tampered with or scraped; e) if the device has been breached.
6. This warranty does not cover data loss, therefore it is recommended, if applicable to the product, that the Consumer make a backup
copy of the data on the product on a regular basis.
7. Intelbras is not responsible for the installation of this product, nor for any attempts of fraud and/or sabotage on its products. Keep
the software updates and applications used up-to-date, if relevant, as well as the network protections required for protection against
intrusions (hackers). The equipment is guaranteed against vices within its normal conditions of use, and it is important to be aware that,
because it is an electronic equipment, it is not free of frauds and scams that may interfere with its correct operation.
8. After its useful lifespan, the product must be delivered to an Intelbras authorized service center or directly disposed of in an environmentally
appropriate manner, avoiding environmental and health impacts. If you prefer, the battery as well as other Intelbras brand electronics wi-
thout use, can be discarded at any Green Eletron collection point (manager of electro-electronic waste with whom we are associated). If you
have any questions about the reverse logistics process, please contact us by phone [phone] or 0800 704 2767 (Monday to Friday
from 8am to 8pm and on Saturdays from 8am to 6pm) or by e-mail [e-mail].
These being the conditions of this supplemental warranty term, Intelbras S/A reserves the right to alter the general,
technical and aesthetic characteristics of its products without prior notice.
All images in this manual are illustrative.
Dispose of batteries in suitable places for their reception, and do not dispose of electronic materials in the regular garbage.
Product beneted by IT legislation.