User's Manual

Chapter 5 – Diagnostics and Troubleshooting
©
2002 Intel Corporation
101
Solution There are several possible solutions. See the following:
• You’ve changed a setting on the Gateway, such as
the Gateway IP address or wireless settings,
disabled the DHCP server, or changed mode. Restart
your PC and try connecting to the gateway again. If
you still cannot connect to the gateway, reset the
gateway to factory defaults. Locate the reset switch
(on the rear panel). Press the reset switch, using a
paper clip, for 5 seconds.
• Verify you can connect to the gateway from a wired
connection. If you changed wireless settings, you can
verify the settings you’ve changed from a wired PC.
See Getting network status information on page 82.
•See I can’t connect to the gateway on page 96
Consult the solution that applies to your network
(wired or wireless network).
Problem I’m experiencing intermittent connections
Solution You are likely experiencing interference from other
wireless devices (such your microwave oven or cordless
phone).
• Make sure the antenna on the gateway is extended
(and on your USB adapters, if applicable).
• Increase the distance between wireless devices (for
instance, don’t position your gateway or adapters
near your cordless phone’s base).
• If you live in a multi-level dwelling, change the
direction of the antenna on the Gateway to point
directly towards you (when facing the rear panel).
This will provide better coverage for multilevel floors.