User's Manual
Table Of Contents
- Contents
- Figures
- Tables
- Revision History
- About This Publication
- 1. Product Description
- 2. Programming Models
- 3. Device Handling
- 4. Event Handling
- 5. Error Handling
- 6. Application Development Guidelines
- 7. Call Progress Analysis
- 7.1 Call Progress Analysis Overview
- 7.2 Call Progress and Call Analysis Terminology
- 7.3 Call Progress Analysis Components
- 7.4 Using Call Progress Analysis on DM3 Boards
- 7.5 Call Progress Analysis Tone Detection on DM3 Boards
- 7.6 Media Tone Detection on DM3 Boards
- 7.7 Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.8 Modifying Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.9 Call Progress Analysis Errors
- 7.10 Using Call Progress Analysis on Springware Boards
- 7.11 Call Progress Analysis Tone Detection on Springware Boards
- 7.12 Media Tone Detection on Springware Boards
- 7.13 Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.14 Modifying Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.15 SIT Frequency Detection (Springware Only)
- 7.15.1 Tri-Tone SIT Sequences
- 7.15.2 Setting Tri-Tone SIT Frequency Detection Parameters
- 7.15.3 Obtaining Tri-Tone SIT Frequency Information
- 7.15.4 Global Tone Detection Tone Memory Usage
- 7.15.5 Frequency Detection Errors
- 7.15.6 Setting Single Tone Frequency Detection Parameters
- 7.15.7 Obtaining Single Tone Frequency Information
- 7.16 Cadence Detection in Basic Call Progress Analysis (Springware Only)
- 8. Recording and Playback
- 8.1 Overview of Recording and Playback
- 8.2 Digital Recording and Playback
- 8.3 Play and Record Functions
- 8.4 Play and Record Convenience Functions
- 8.5 Voice Encoding Methods
- 8.6 G.726 Voice Coder
- 8.7 Transaction Record
- 8.8 Silence Compressed Record
- 8.9 Recording with the Voice Activity Detector
- 8.10 Streaming to Board
- 8.11 Pause and Resume Play
- 8.12 Echo Cancellation Resource
- 9. Speed and Volume Control
- 10. Send and Receive FSK Data
- 11. Caller ID
- 12. Cached Prompt Management
- 13. Global Tone Detection and Generation, and Cadenced Tone Generation
- 13.1 Global Tone Detection (GTD)
- 13.1.1 Overview of Global Tone Detection
- 13.1.2 Global Tone Detection on DM3 Boards versus Springware Boards
- 13.1.3 Defining Global Tone Detection Tones
- 13.1.4 Building Tone Templates
- 13.1.5 Working with Tone Templates
- 13.1.6 Retrieving Tone Events
- 13.1.7 Setting GTD Tones as Termination Conditions
- 13.1.8 Maximum Amount of Memory for Tone Templates
- 13.1.9 Estimating Memory
- 13.1.10 Guidelines for Creating User-Defined Tones
- 13.1.11 Global Tone Detection Application
- 13.2 Global Tone Generation (GTG)
- 13.3 Cadenced Tone Generation
- 13.3.1 Using Cadenced Tone Generation
- 13.3.2 How To Generate a Custom Cadenced Tone
- 13.3.3 How To Generate a Non-Cadenced Tone
- 13.3.4 TN_GENCAD Data Structure - Cadenced Tone Generation
- 13.3.5 How To Generate a Standard PBX Call Progress Signal
- 13.3.6 Predefined Set of Standard PBX Call Progress Signals
- 13.3.7 Important Considerations for Using Predefined Call Progress Signals
- 13.1 Global Tone Detection (GTD)
- 14. Global Dial Pulse Detection
- 14.1 Key Features
- 14.2 Global DPD Parameters
- 14.3 Enabling Global DPD
- 14.4 Global DPD Programming Considerations
- 14.5 Retrieving Digits from the Digit Buffer
- 14.6 Retrieving Digits as Events
- 14.7 Dial Pulse Detection Digit Type Reporting
- 14.8 Defines for Digit Type Reporting
- 14.9 Global DPD Programming Procedure
- 14.10 Global DPD Example Code
- 15. R2/MF Signaling
- 16. Syntellect License Automated Attendant
- 17. Building Applications
- Glossary
- Index
92 Voice API Programming Guide — June 2005
Recording and Playback
• Subsequent pairs of the code words are packed in the same way into successive octets, with the
first code word of each pair placed in the least significant four bits of the octet. It is preferable
to extend the voice sample with silence such that the encoded value consists of an even number
of code words. However, if the voice sample consists of an odd number of code words, then the
last code word will be discarded.
The G.726 encoding for VPIM is illustrated here:
+--+--+--+--+--+--+--+--+
|B3|B2|B1|B0|A3|A2|A1|A0|
+--+--+--+--+--+--+--+--+
MSB -> | 7| 6| 5| 4| 3| 2| 1| 0| <- LSB
+--+--+--+--+--+--+--+--+
32K ADPCM / Octet Mapping
For more information on G.726 and VPIM, see RFC 3802 on the Internet Engineering Task Force
website at http://www.ietf.org.
To use the G.726 voice coder, specify the coder in the DX_XPB structure. Then use
dx_playiottdata( ) and dx_reciottdata( ) functions to play and record with this coder.
Alternatively, you can also use dx_playvox( ) and dx_recvox( ) convenience functions.
To determine the voice resource handles used with the play and record functions, use SRL device
mapper functions to return information about the structure of the system, such as a list of all
physical boards in a system, a list of all virtual boards on a physical board, and a list of all
subdevices on a virtual board.
See the Voice API Library Reference for more information on voice functions and data structures.
See the Standard Runtime Library API Library Reference for more information on SRL functions.
8.7 Transaction Record
Transaction record enables the recording of a two-party conversation by allowing two time-division
multiplexing (TDM) bus time slots from a single channel to be recorded. This feature is useful for
call center applications where it is necessary to archive a verbal transaction or record a live
conversation. A live conversation requires two time slots on the TDM bus, but Intel voice boards
today can only record one time slot at a time. No loss of channel density is realized with this
feature. Voice activity on two channels can be summed and stored in a single file, or in a
combination of files, devices, and/or memory.
Note: Transaction record is not supported on all boards. For a list of board support, see the Release Guide
for your system release.
On DM3 boards as well as Springware boards on Windows, use the following function for
transaction record:
dx_mreciottdata( )
records voice data from two channels to a data file, memory, or custom device