User's Manual
Table Of Contents
- Contents
- Figures
- Tables
- Revision History
- About This Publication
- 1. Product Description
- 2. Programming Models
- 3. Device Handling
- 4. Event Handling
- 5. Error Handling
- 6. Application Development Guidelines
- 7. Call Progress Analysis
- 7.1 Call Progress Analysis Overview
- 7.2 Call Progress and Call Analysis Terminology
- 7.3 Call Progress Analysis Components
- 7.4 Using Call Progress Analysis on DM3 Boards
- 7.5 Call Progress Analysis Tone Detection on DM3 Boards
- 7.6 Media Tone Detection on DM3 Boards
- 7.7 Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.8 Modifying Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.9 Call Progress Analysis Errors
- 7.10 Using Call Progress Analysis on Springware Boards
- 7.11 Call Progress Analysis Tone Detection on Springware Boards
- 7.12 Media Tone Detection on Springware Boards
- 7.13 Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.14 Modifying Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.15 SIT Frequency Detection (Springware Only)
- 7.15.1 Tri-Tone SIT Sequences
- 7.15.2 Setting Tri-Tone SIT Frequency Detection Parameters
- 7.15.3 Obtaining Tri-Tone SIT Frequency Information
- 7.15.4 Global Tone Detection Tone Memory Usage
- 7.15.5 Frequency Detection Errors
- 7.15.6 Setting Single Tone Frequency Detection Parameters
- 7.15.7 Obtaining Single Tone Frequency Information
- 7.16 Cadence Detection in Basic Call Progress Analysis (Springware Only)
- 8. Recording and Playback
- 8.1 Overview of Recording and Playback
- 8.2 Digital Recording and Playback
- 8.3 Play and Record Functions
- 8.4 Play and Record Convenience Functions
- 8.5 Voice Encoding Methods
- 8.6 G.726 Voice Coder
- 8.7 Transaction Record
- 8.8 Silence Compressed Record
- 8.9 Recording with the Voice Activity Detector
- 8.10 Streaming to Board
- 8.11 Pause and Resume Play
- 8.12 Echo Cancellation Resource
- 9. Speed and Volume Control
- 10. Send and Receive FSK Data
- 11. Caller ID
- 12. Cached Prompt Management
- 13. Global Tone Detection and Generation, and Cadenced Tone Generation
- 13.1 Global Tone Detection (GTD)
- 13.1.1 Overview of Global Tone Detection
- 13.1.2 Global Tone Detection on DM3 Boards versus Springware Boards
- 13.1.3 Defining Global Tone Detection Tones
- 13.1.4 Building Tone Templates
- 13.1.5 Working with Tone Templates
- 13.1.6 Retrieving Tone Events
- 13.1.7 Setting GTD Tones as Termination Conditions
- 13.1.8 Maximum Amount of Memory for Tone Templates
- 13.1.9 Estimating Memory
- 13.1.10 Guidelines for Creating User-Defined Tones
- 13.1.11 Global Tone Detection Application
- 13.2 Global Tone Generation (GTG)
- 13.3 Cadenced Tone Generation
- 13.3.1 Using Cadenced Tone Generation
- 13.3.2 How To Generate a Custom Cadenced Tone
- 13.3.3 How To Generate a Non-Cadenced Tone
- 13.3.4 TN_GENCAD Data Structure - Cadenced Tone Generation
- 13.3.5 How To Generate a Standard PBX Call Progress Signal
- 13.3.6 Predefined Set of Standard PBX Call Progress Signals
- 13.3.7 Important Considerations for Using Predefined Call Progress Signals
- 13.1 Global Tone Detection (GTD)
- 14. Global Dial Pulse Detection
- 14.1 Key Features
- 14.2 Global DPD Parameters
- 14.3 Enabling Global DPD
- 14.4 Global DPD Programming Considerations
- 14.5 Retrieving Digits from the Digit Buffer
- 14.6 Retrieving Digits as Events
- 14.7 Dial Pulse Detection Digit Type Reporting
- 14.8 Defines for Digit Type Reporting
- 14.9 Global DPD Programming Procedure
- 14.10 Global DPD Example Code
- 15. R2/MF Signaling
- 16. Syntellect License Automated Attendant
- 17. Building Applications
- Glossary
- Index

88 Voice API Programming Guide — June 2005
Recording and Playback
8.2 Digital Recording and Playback
In digital speech recording, the voice board converts the human voice from a continuous sound
wave, or analog signal, into a digital representation. The voice board does this by frequently
sampling the amplitude of the sound wave at individual points in the speech signal.
The accuracy, and thus the quality, of the digital recording is affected by:
• the sampling rate (number of samples per second), also called digitization rate
• the precision, or resolution, of each sample (the amount of data that is used to represent 1
sample).
If the samples are taken at a greater frequency, the digital representation will be more accurate and
the voice quality will be greater. Likewise, if more bits are used to represent the sample (higher
resolution), the sample will be more accurate and the voice quality will be greater.
In digital speech playback, the voice board reconstructs the speech signal by converting the
digitized voice back into analog voltages. If the voice data is played back at the same rate at which
it was recorded, an approximation of the original speech will result.
8.3 Play and Record Functions
The C language function library includes several functions for recording and playing audio data,
such as dx_rec( ), dx_reciottdata( ), dx_play( ), and dx_playiottdata( ). Recording takes audio
data from a specified channel and encodes it for storage in memory, in a file on disk, or on a custom
device. Playing decodes the stored audio data and plays it on the specified channel. The storage
location is one factor in determining which record and play functions should be used. The storage
location affects the access speed for retrieving and storing audio data.
One or more of the following data structures are used in conjunction with certain play and record
functions: DV_TPT to specify a termination condition for the function, DX_IOTT to identify a
source or destination for the data, and DX_XPB to specify the file format, data format, sampling
rate, and resolution.
For detailed information about play and record functions, which are also known as I/O functions,
see the Voice API Library Reference.
8.4 Play and Record Convenience Functions
Several convenience functions are provided to make it easier to implement play and record
functionality in an application. Some examples are: dx_playf( ), dx_playvox( ), dx_playwav( ),
dx_recf( ), and dx_recvox( ). These functions are specific cases of the dx_play( ) and dx_rec( )
functions and run in synchronous mode.
For example, dx_playf( ) performs a playback from a single file by specifying the filename. The
same operation can be done using dx_play( ) and specifying a DX_IOTT structure with only one