User's Manual
Table Of Contents
- Contents
- Figures
- Tables
- Revision History
- About This Publication
- 1. Product Description
- 2. Programming Models
- 3. Device Handling
- 4. Event Handling
- 5. Error Handling
- 6. Application Development Guidelines
- 7. Call Progress Analysis
- 7.1 Call Progress Analysis Overview
- 7.2 Call Progress and Call Analysis Terminology
- 7.3 Call Progress Analysis Components
- 7.4 Using Call Progress Analysis on DM3 Boards
- 7.5 Call Progress Analysis Tone Detection on DM3 Boards
- 7.6 Media Tone Detection on DM3 Boards
- 7.7 Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.8 Modifying Default Call Progress Analysis Tone Definitions on DM3 Boards
- 7.9 Call Progress Analysis Errors
- 7.10 Using Call Progress Analysis on Springware Boards
- 7.11 Call Progress Analysis Tone Detection on Springware Boards
- 7.12 Media Tone Detection on Springware Boards
- 7.13 Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.14 Modifying Default Call Progress Analysis Tone Definitions on Springware Boards
- 7.15 SIT Frequency Detection (Springware Only)
- 7.15.1 Tri-Tone SIT Sequences
- 7.15.2 Setting Tri-Tone SIT Frequency Detection Parameters
- 7.15.3 Obtaining Tri-Tone SIT Frequency Information
- 7.15.4 Global Tone Detection Tone Memory Usage
- 7.15.5 Frequency Detection Errors
- 7.15.6 Setting Single Tone Frequency Detection Parameters
- 7.15.7 Obtaining Single Tone Frequency Information
- 7.16 Cadence Detection in Basic Call Progress Analysis (Springware Only)
- 8. Recording and Playback
- 8.1 Overview of Recording and Playback
- 8.2 Digital Recording and Playback
- 8.3 Play and Record Functions
- 8.4 Play and Record Convenience Functions
- 8.5 Voice Encoding Methods
- 8.6 G.726 Voice Coder
- 8.7 Transaction Record
- 8.8 Silence Compressed Record
- 8.9 Recording with the Voice Activity Detector
- 8.10 Streaming to Board
- 8.11 Pause and Resume Play
- 8.12 Echo Cancellation Resource
- 9. Speed and Volume Control
- 10. Send and Receive FSK Data
- 11. Caller ID
- 12. Cached Prompt Management
- 13. Global Tone Detection and Generation, and Cadenced Tone Generation
- 13.1 Global Tone Detection (GTD)
- 13.1.1 Overview of Global Tone Detection
- 13.1.2 Global Tone Detection on DM3 Boards versus Springware Boards
- 13.1.3 Defining Global Tone Detection Tones
- 13.1.4 Building Tone Templates
- 13.1.5 Working with Tone Templates
- 13.1.6 Retrieving Tone Events
- 13.1.7 Setting GTD Tones as Termination Conditions
- 13.1.8 Maximum Amount of Memory for Tone Templates
- 13.1.9 Estimating Memory
- 13.1.10 Guidelines for Creating User-Defined Tones
- 13.1.11 Global Tone Detection Application
- 13.2 Global Tone Generation (GTG)
- 13.3 Cadenced Tone Generation
- 13.3.1 Using Cadenced Tone Generation
- 13.3.2 How To Generate a Custom Cadenced Tone
- 13.3.3 How To Generate a Non-Cadenced Tone
- 13.3.4 TN_GENCAD Data Structure - Cadenced Tone Generation
- 13.3.5 How To Generate a Standard PBX Call Progress Signal
- 13.3.6 Predefined Set of Standard PBX Call Progress Signals
- 13.3.7 Important Considerations for Using Predefined Call Progress Signals
- 13.1 Global Tone Detection (GTD)
- 14. Global Dial Pulse Detection
- 14.1 Key Features
- 14.2 Global DPD Parameters
- 14.3 Enabling Global DPD
- 14.4 Global DPD Programming Considerations
- 14.5 Retrieving Digits from the Digit Buffer
- 14.6 Retrieving Digits as Events
- 14.7 Dial Pulse Detection Digit Type Reporting
- 14.8 Defines for Digit Type Reporting
- 14.9 Global DPD Programming Procedure
- 14.10 Global DPD Example Code
- 15. R2/MF Signaling
- 16. Syntellect License Automated Attendant
- 17. Building Applications
- Glossary
- Index

578 Voice API Programming Guide — June 2005
TDM bus: Time division multiplexing bus. A resource sharing bus such as the SCbus or CT Bus that allows
information to be transmitted and received among resources over multiple data lines.
termination condition: An event or condition which, when present, causes a process to stop.
termination event: An event that is generated when an asynchronous function terminates. See also
asynchronous function.
time division multiplexing (TDM): See TDM (Time Division Multiplexing).
time slot: The smallest, switchable data unit on a TDM bus. A time slot consists of 8 consecutive bits of data.
One time slot is equivalent to a data path with a bandwidth of 64 kbps. In a digital telephony environment, a
normally continuous and individual communication (for example, someone speaking on a telephone) is (1)
digitized, (2) broken up into pieces consisting of a fixed number of bits, (3) combined with pieces of other
individual communications in a regularly repeating, timed sequence (multiplexed), and (4) transmitted serially over
a single telephone line. The process happens at such a fast rate that, once the pieces are sorted out and put back
together again at the receiving end, the speech is normal and continuous. Each individual, pieced-together
communication is called a time slot.
time slot assignment: The ability to route the digital information contained in a time slot to a specific analog or
digital channel on an expansion board. See also device channel.
transparent signaling: The mode in which a network interface device accepts signaling data from a resource
device transparently, or without modification. In transparent signaling, outgoing T1 signaling bits are generated by
a TDM bus resource device. In effect the resource device performs signaling to the network.
underrun: data is not being delivered to the board quickly enough which can result in loss of data and gaps in the
audio
virtual board: The device driver views a single physical voice board with more than four channels as multiple
emulated D/4x boards. These emulated boards are called virtual boards. For example, a D/120JCT-LS has 12
channels of voice processing and contains three virtual boards.
voice processing: The science of converting human voice into data that can be reconstructed and played back at
a later time.
voice system: A combination of expansion boards and software that lets you develop and run voice processing
applications.
wink: In T1 or E1 systems, a signaling bit transition from on to off, or off to on, and back again to the original
state. In T1 systems, the wink signal can be transmitted on either the A or B signaling bit. In E1 systems, the wink
signal can be transmitted on either the A, B, C, or D signaling bit. Using either system, the choice of signaling bit
and wink polarity (on-off-on or off-on-off hook) is configurable through DTI/xxx board download parameters.