Express 5800 TM700 User’s Guide
TM700 User Guide - Table of Contents Table of Contents Table of Contents ____________________________________________________ i Using This Guide ___________________________________________________ iii Text Conventions ___________________________________________________ iv Related Documents ___________________________________________________v Safety Notices ______________________________________________________ vi Safety Notices for Users Outside of the U.S.A.
TM700 User Guide - Table of Contents Unpacking the System ______________________________________________ 2-4 Making Connections ________________________________________________ 2-5 Connecting the Power Cord __________________________________________ 2-6 Using the System __________________________________________________ 2-7 Powering On Your System ________________________________________ 2-8 Powering Off the Server System ____________________________________ 2-9 Forcing a Power Shutdown ___________________
TM700 User Guide - Table of Contents Removing the 3.5/5.25-inch Bracket: ________________________________ 4-9 Replacing the 3.5/5.25-inch Bracket: ________________________________ 4-11 Installing or Removing a 5.25-inch Device _____________________________ 4-12 Adding a 5.25-inch Device _______________________________________ 4-12 Removing a 5.25-inch device ______________________________________ 4-13 Installing or Removing a 3.5-inch Floppy Disk Drive _____________________ 4-14 Removing a 3.
TM700 User Guide - Table of Contents Problems Running New Application Software ____________________________ 5-7 Problems and Suggestions ___________________________________________ 5-8 If You Need Assistance _____________________________________________ 5-9 Error Messages: Beep Codes ________________________________________ 5-10 How to Identify BIOS Revision Level _________________________________ 5-11 Updating BIOS ___________________________________________________ 5-12 Recovering BIOS __________________
10 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers International and/or its licensors. NEC Computers International and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Using This Guide Welcome to the EXPRESS 5800 TM700 User Guide. This user's guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ■ Chapter 1, contains information about the front, back and internal features of your system and about the motherboard.
TM700 User Guide - Using this Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ■ Names of keyboard keys are printed as they appear on the keyboard.
TM700 User Guide - Using this Guide Related Documents In addition to this guide, the following system documentation may be included with your system either as electronic files (on the EXPRESSBUILDER CD-ROM) or as paper copy shipped with your server. ■ System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
TM700 User Guide - Using this Guide Safety Notices ! ■ Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ■ Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
TM700 User Guide - Using this Guide Safety Notices for Users Outside of the U.S.A. and Canada ■ PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically-compatible circuits to the external ports. ■ Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
TM700 User Guide - Using this Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation.
1 System Overview ■ Overview ■ System Features ■ System Chassis Features ■ Standard Features ■ Optional Features ■ EXPRESSBUILDER CD-ROM 10 SystemOverview
TM700 User Guide - System Overview Overview The Express 5800 TM700 server is based on the Intel® 875P MCH and Intel® ICH5-R chipsets and designed for the Intel® Pentium® 4 processor. It offers essential features for entry-level server applications, such as: ■ Web hosting ■ Domain name server ■ File and print services ■ E-mail ■ Firewall ■ Proxy ■ Virtual private network This server is also conveniently housed in a convertible chassis that you can use as a tower or as a desktop.
TM700 User Guide - System Overview System Features Your system features the following major components: ■ Intel® Pentium® or Intel Celeron processor. ■ Five 32-bit PCI 2.2 expansion slots for bus master PCI cards like LAN cards with 133MB/s maximum throughput. ■ Embedded PC-compatible support (serial, diskette, USB, LAN, audio). ■ RAID/S-ATA controller providing high performance RAID0/RAID1 functionality. ■ Onboard Ethernet LAN. ■ 3 ½-inch diskette drive. ■ Two slot, 3.5-inch media device bay.
TM700 User Guide - System Overview System Chassis Features Front View The following figure shows the location of the front system features Figure 1 - 1 : Front View 1 USB ports Two Universal Serial Bus (USB) ports allow you to connect USB-equipped peripheral devices such as printers. 2 5.25-inch bays Two 5.25-inch bays, one of which may include a tape backup unit, CD-ROM drive, DVD-ROM drive or COMBO DVD-ROM CD-RW drive. 3 3.5-inch bays Two 3.5-inch bays, one of which may include a 3.
TM700 User Guide - System Overview Rear View Figure 1 - 2 : Rear View 1 AC power connector Connect the power cord to this socket. 2 DC-12V power connector 12V power connector that you can use to connect speakers for example. 3 Connectors Refer to the ‘System Connectors’ section hererafter for details. 4 Expansion boards slots Refer to the ‘Expansion Boards Slots’ section hererafter for details 5 Venting holes Keep the area near the venting holes clear for proper ventilation.
TM700 User Guide - System Overview System Connectors Figure 1 - 3 : System Connectors Table 1 - 1: System Connectors Key to the diagram Name of the Port Description A PS/2 mouse port 6 Pin Mini-DIN B PS/2 keyboard port 6 Pin Mini-DIN C Printer/ EPP/ ECP & BPP port 25 pin SUB D D Serial port COM1 9 pin SUB D E USB port 1 F USB port 2 G USB port 3 H USB port 4 I RJ45 LAN connector and LEDs. Refer to the RJ45 Leds section below for details.
TM700 User Guide - System Overview Internal View Figure 1 - 5 : Internal View 1 Power supply slot 2 Processor air duct 3 Motherboard 4 5.25-inch and 3.
TM700 User Guide - System Overview Motherboard Figure 1 - 6 : TM700 Motherboard Table 1 - 3: TM700 Motherboard Internal Connectors Denomination on drawing Name Type ATXPWR Power connector 20 pin keyed connector ATX12V Power connector 4 pin keyed connector CPU_FAN CPU fan connector 3 pin header (white) CHA_FAN System fan connector 3 pin header (white) PWR_FAN Power fan connector 3 pin header (white) FLOPPY Floppy drive connector 34 (2x17) pin shrouded header PRI_IDE Primary IDE conne
TM700 User Guide - System Overview Table 1 - 3: TM700 Motherboard Internal Connectors (Continued) Denomination on drawing Name Type CLRTC Clear CMOS/ normal jumper 3 pin jumper KBPWR Keyboard power jumper 3 pin jumper AUX Auxiliary in 4 pin header (white) USBPW12/34/56/78 USB power jumper 3 pin jumper USB56/78 USB56 connector USB78 connector (not used) BATTERY CMOS battery socket COM2 Serial port header 10 pin dual row header (-1 key) F_PANEL Front panel connector 5 pin dual row he
TM700 User Guide - System Overview Standard Features ■ Convertible chassis ■ 280W power supply ■ 3.5-inch 1.44MB floppy disk drive ■ On-board LAN ethernet ■ Intel Pentium 4 processor support ■ Dual channel memory architecture support ■ P-ATA and S-ATA hard disk drives support ■ CD-ROM, DVD-ROM, COMBO DVD-ROM/ CD-RW support ■ AGP and PCI video boards support ■ 5.25-inch tape backup unit support Processor The system board may accommodate one Intel Pentium 4 processor with up to 1MB cache.
TM700 User Guide - System Overview The motherboard uses one Intel® 82547EI Gigabit Ethernet Controller and supports 10Base-T/100Base-TX/1000Base-T network systems. The 82547EI controller supports the following features: ■ Full-duplex Gigabit throughput and higher platform performance with Communication Streaming Architecture (CSA) ■ System health monitoring and authenticated remote power control with ASF 2.
TM700 User Guide - System Overview Optional Features You will find hereafter information about the optional components that may be installed in your system. CD-ROM Drive ■ Rotation Speed: 48x max ■ Buffer: 128 kBytes ■ Emergency Eject: Pin-hole on front panel to release tray. ■ Form Factor: 5.25" half height. ■ Compatibility: Mixed Mode (Audio and Data combined), CD-DA, Photo-CD, CDXA Ready, CD-I Ready, CD-Plus, CD-Extra, CD-RW ■ Transfer rate (max): 48x (7200Kbytes/s) ■ ATA Interface (burst): 16.
TM700 User Guide - System Overview - 16.6 Mbytes/s (PIO Mode 4/ MULTI word DMA Mode 2) - 8.3 Mbytes/s (Single word DMA Mode 2) - 66.7 Mbytes/s (Ultra DMA Mode 4) ■ Rotation Speed: - CD-ROM: 8780 rpm - DVD-ROM: 9420 rpm ■ Full Stroke: - CD-ROM: 160 ms - DVD-ROM: 180 ms ■ Environmental Specifications: Table 1 - 5: DVD-ROM Drive Environmental Specifications Operating Non-operation Temperature 5°C to 45°C -40°C to +60°C Humidity (% relative humidity) 15% to 85% 10% to 90% Vibration 0.
TM700 User Guide - System Overview - CD-ROM: 120ms - DVD-ROM: 140ms ■ Performance: Table 1 - 6: Combo Drive Performance Reading Speed CD-ROM CD-R DVD CD-RW DVD+R/+RW 48x 48x 16x 16x ~40x 1,7x ~8x Writing Speed 21x ~48x 4x, 8x, 12x, 16x, 24x ■ Environmental Specifications: Table 1 - 7: Combo Drive Environmental Specifications Operating Non-operation 5°C to 45°C -30°C to +60°C Humidity (% relative humidity) 15% to 80% 15% to 95% Vibration 0.30 G (5-500 Hz) 2.
TM700 User Guide - System Overview S-ATA Hard Disk Drive ■ Capacity: 80gb minimum ■ 7200RPM ■ RAID0 and RAID1 support. Refer to RAID Application documentation for details. Caution You may use either E-IDE or S-ATA hard disk drives. However, mixing E-IDE and S-ATA hard disk drives is not supported. Video Board Note: Your system may feature a video board of a different type than those presented hereafter.
TM700 User Guide - System Overview ■ Hardware overlay ■ Hardware antialiased lines ■ Two-sided lighting ■ Full-scene antialiasing ■ 2nd-generation occlusion culling ■ Dual 350MHz RAMDACs ■ Maximum Resolution 2048x1536 @ 75Hz ■ OpenGL quad-buffered stereo ■ NVIDIA Unified Driver Architecture (UDA) ■ AGP 8X/4X/2X and AGP Texturing Support ■ Microsoft DirectX 8.1, OpenGL 1.
TM700 User Guide - System Overview ■ Read After Write (RAW) On and Off capability ■ Read Retry On and Off capability ■ Frame rewrite function ■ Three levels of Error Correction Code (ECC) ■ High speed search (120 times nominal Read/Write speed) ■ Random read, Append write ■ Repeat write function ■ MIC support (Automatic reliability and performance enhancement - read and write capability for MIC user data area) 1 - 17
TM700 User Guide - EXPRESSBUILDER CD-ROM EXPRESSBUILDER CD-ROM With the EXPRESSBUILDER CD you can: ■ Create diskettes (third party software drivers). ■ Do Windows 2000, Windows XP or Windows Server 2003 Hard Disk Preload Recovery. What is on the CD that you may need to use Third Party Software Drivers, Server Documentation, Others: ■ \DRIVERS All drivers of the TM700 machine. ■ \DOCS All the Express5800 TM700 documentation which is shipped with each server. ■ \Apps\Adobe\Acrobat5.0 Adobe Acrobat Reader 5.
TM700 User Guide - EXPRESSBUILDER CD-ROM END-USER LICENSE AGREEMENT. You assume responsibility for the selection of the SOFTWARE to achieve your intended results, and for the installation, use and results obtained from the software. LICENSE 1. Use. You may use the SOFTWARE on the machines intended for its use. 2. Copy, Modify and Merge. You may copy the SOFTWARE into any machinereadable or printed form for backup or modification purposes in support of your use of the SOFTWARE. 3. Transfer.
TM700 User Guide - EXPRESSBUILDER CD-ROM Neither NEC Computers International nor its suppliers warrant that the functions contained in the SOFTWARE will meet your requirements or that the operation of the SOFTWARE will be uninterrupted or error free. NEC Computers International warrants the media on which the SOFTWARE is furnished to be free from defects in materials and workmanship under normal use for a period of (90) days from the date of delivery to you, as evidenced by a copy of your purchase invoice.
2 Setting Up the System ■ Overview ■ Selecting a Site ■ Unpacking the System ■ Making Connections ■ Connecting the Power Cord ■ Using the System
TM700 User Guide - Setting Up the System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.
TM700 User Guide - Setting Up the System Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ■ Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 6-15R outlet for 200-240 VAC. The system cannot be used on a NEMA 5-15R outlet for 100-120 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.
TM700 User Guide - Setting Up the System Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
TM700 User Guide - Setting Up the System Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution Damage to the system may result if the keyboard/ mouse cable is inserted or removed when power is applied to the system. Inserting a telephone line connector into a LAN RJ-45 port may result in personal injury and equipment damage.
TM700 User Guide - Setting Up the System Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
TM700 User Guide - Setting Up the System Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown. When using the server system the following precautions should be observed. ■ Make sure you power off the server before connecting or disconnecting cables between the server and peripheral devices.
TM700 User Guide - Setting Up the System Powering On Your System CAUTION: - If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered. - Do not turn off the server until characters following the Boot-BIOS logo appears on the screen. Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected.
TM700 User Guide - Setting Up the System ! CAUTION Always allow POST to complete before powering down your system. If you have problems powering on your system, refer to Problem Solving in Chapter 5 of this User’s Guide. After you have successfully powered on your system, insert the EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system and follow the screen prompts to run EXPRESSBUILDER.
TM700 User Guide - Setting Up the System 2 - 10
3 Configuring Your System ■ Configuring Your System ■ BIOS Setup Utility ■ Configuring MotherBoard Jumpers
TM700 User Guide - Configuring Your System Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
TM700 User Guide - Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2.
TM700 User Guide - Configuring Your System BIOS Setup Configuration Settings The BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility and provide a place for you to record any changes you make to these settings. Recommended values are bold in the following tables.
TM700 User Guide - Configuring Your System Main Menu Table 3 - 3: Main Menu Feature Choices or Display Only Description System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Legacy Diskette A Disabled 1.44/1.25 Mb 3½” Hidden if not detected.
TM700 User Guide - Configuring Your System Table 3 - 4: Primary And Secondary Master And Slave IDE Submenus (Continued) Feature Choices or Display Only Description DMA Mode Auto SWDMA0 SWDMA1 SWDMA2 MWDMA0 MWDMA1 MWDMA2 UDMA0 UDMA1 UDMA2 UDMA3 UDMA4 UDMA5 UDMA6 Selects the DMA mode used for moving data to/from the drive. This field is informative only for Type Auto. SMART Monitoring Auto Disabled Enabled Enables or disables the Self Monitoring, Analysis and Reporting Technology (S.M.A.R.T.
TM700 User Guide - Configuring Your System System Information Submenu Table 3 - 5: System Information Submenu Feature Choices or Display Only Description Your Setting AMIBIOS Version Information only e.g. 10.13.02 Build Date Information only e.g. 01/16/04 ID Information only e.g. A0037100 Type Information only e.g. Intel(R) Celeron(R) CPU 2.80GHz Speed Information only e.g. 2800MHz Count Information only e.g. 1 Information only e.g.
TM700 User Guide - Configuring Your System Advanced Menu Table 3 - 6: Advanced Menu Feature Choices or Display Only CPU Configuration Select submenu Chipset Select submenu Onboard Devices Configuration Select submenu PCIPnP Select submenu USB Configuration Select submenu Description Your Setting CPU Configuration Submenu Table 3 - 2: CPU Configuration Submenu Feature Choices or Display Only Description Manufacturer Information only e.g. Intel Brand String Information only e.g.
TM700 User Guide - Configuring Your System Chipset Submenu Table 3 - 3: Chipset Submenu Feature Choices or Display Only Description Your Setting WARNING: Setting wrong values in below sections may cause system to malfunction. Configure DRAM Timing by SPD Disabled Enabled When this feature is enabled, the DRAM timing are set according to the DRAM SPD (Serial Presence Detect).
TM700 User Guide - Configuring Your System PCIPnP Submenu Table 3 - 7: PCIPnP Submenu Feature Choices or Display Only Description Your Setting WARNING: Setting wrong values in below sections may cause system to malfunction. Plug And Play O/S No Yes The BIOS will initialise any addon cards if No is selected. Selecting Yes will mean that the operating system will be left to do this.
TM700 User Guide - Configuring Your System Power Menu Table 3 - 9: Security Menu Feature Choices or Display Only Description Suspend-to-RAM Disabled Enabled When set to Enabled, ACPI sleeping state is Suspend-ToRAM. When set to Disabled, ACPI sleeping state is Suspend-To-Disk ACPI APIC support Disabled Enabled Used to enable or disable the Advanced Programmable Interrupt Controller (APIC) for PC2001 compliance. Enabling APIC mode will expand available IRQs resources for the system.
TM700 User Guide - Configuring Your System Boot Menu Table 3 - 11: Boot Menu Feature Choices or Display Only Boot Device Priority Select sub-menu. Boot Settings Configuration Select sub-menu. Security Select sub-menu. Description Your Setting Boot Device Priority Submenu Table 3 - 12: Boot Device Submenu Feature Choices or Display Only Description 1st Boot Device Floppy Disk Drive Hard Disk Drive ATAPI CD-ROM Disabled Attempts to boot from an ATAPI CD-ROM drive.
TM700 User Guide - Configuring Your System Table 3 - 14: Security Submenu (Continued) Feature Choices or Display Only Description User Access Level No Access View Only Limited Full Access Only if supervisor password installed Change User Password [Enter] Only if supervisor password installed Press Enter to set/change user password. You will be asked to confirm password by re-typing it. Pressing Enter instead of a password will set it as Not Installed.
TM700 User Guide - Configuring Your System Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu. You must select one of the items from the menu or menu bar to exit. Table 3 - 15: Exit Menu Choices Description Exit & Save Changes Exit after writing all modified Setup item values to NVRAM. F10 key can be used for this operation.
TM700 User Guide - Configuring Your System Configuring MotherBoard Jumpers Your system’s motherboard has 6 jumper settings: ■ Clear CMOS jumper ■ USB POWER jumper (x4) ■ KBPW jumper Clear CMOS Jumper (CLRTC) 1. Power off the system and unplug the AC power cord. 2. Set position as 2-3 (Clear CMOS). 3. Wait 2 seconds. 4. Set position as 1-2 (Normal [Default]). 5. Power on the system. The message ‘CMOS checksum bad’ displays. 6. Press F2 to enter setup.
TM700 User Guide - Configuring Your System Keyboard Power Jumper (KBPW) ■ 1-2 position: Keyboard power. ■ 2-3 position: Keyboard power with 5V standby (default).
4 Upgrading Your System ■ General Information ■ Static Precautions ■ Equipment Log ■ Tools Recommended for Upgrading Your System ■ Preparing Your System for Upgrade ■ Shifting from Tower to Desktop ■ Shifting from Desktop to Tower ■ Removing or Installing the Right Side Door ■ Removing and Replacing the Front Panel ■ Removing and Replacing the 3.5/5.25-inch Bracket ■ Installing or Removing a 5.25-inch Device ■ Installing or Removing a 3.
TM700 User Guide - Upgrading Your System General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
TM700 User Guide - Upgrading Your System Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system.
TM700 User Guide - Upgrading Your System Shifting from Tower to Desktop Your Express5800 TM is equipped with a convertible chassis, which allows you to set up your computer either as a tower, or as a desktop. Please find below the instructions needed to turn your tower computer into a desktop system 1. 2. 3. 4. Remove the right side door. See “Removing the Right Side Door:” on page 4-6. Lay the chassis on its left side. Remove the front panel. See “Removing the Front Panel:” on page 4-8. Remove the 3.5/5.
TM700 User Guide - Upgrading Your System Shifting from Desktop to Tower Your Express5800 TM is equipped with a convertible chassis, which allows you to set up your computer either as a tower, or as a desktop. Please find below the instructions needed to turn your desktop computer into a tower system. 1. 2. 3. 4. Remove the right side door. See “Removing the Right Side Door:” on page 4-6. Lay the chassis on its left side. Remove the front panel. See “Removing the Front Panel:” on page 4-8. Remove the 3.
TM700 User Guide - Upgrading Your System Removing or Installing the Right Side Door The right side door (tower configuration), also known as top cover (desktop configuration) provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5inch bays. The left side cover (tower configuration) only provides access to the power supply. Only a qualified technician should remove the left side cover of this chassis. Removing the Right Side Door: 1.
TM700 User Guide - Upgrading Your System 1. Take a few moments to examine the interior side of the cover, and notice the 4 metal hooks located on two opposite edges, and the 6 bigger hooks located on a third edge. 2. Leaving about 1 centimetre to slide the cover forward, lay the cover on the chassis, and check that the metal hooks are ready to be inserted into their corresponding slots. You may find this procedure easier to follow if you lay the unit on the left side. 3.
TM700 User Guide - Upgrading Your System Removing and Replacing the Front Panel Removing the Front Panel: 1. Remove the right side door, and lay the chassis on its left side. See “Removing the Right Side Door:” on page 4-6. 2. The front panel is secured by 6 pop-in tabs. Press upwards on the three upper tabs (A) to free them. Figure 4 - 4 : Pop-in Tabs 3. Gently pull the right side of the front panel toward you in order to free two more pop-in tabs. 4.
TM700 User Guide - Upgrading Your System Removing and Replacing the 3.5/5.25-inch Bracket This section of the chapter describes how to remove and replace the 3.5/5.25-inch bracket containing the two 5.25-inch bays and the two 3.5-inch bays. Removing the 3.5/5.25-inch Bracket: 1. Remove the screw securing the HDD bracket and the 3.5/5.25-inch bracket together. Figure 4 - 5 : HDD Bracket Screw 2. Disconnect all cables (power, data, and others, if applicable) from the installed 3.5- and 5.25-inch devices.
TM700 User Guide - Upgrading Your System 3. Press the two tabs on top and bottom of the 3.5/5.25-inch bracket. Figure 4 - 6 : 3.5/5.25-inch Bracket Tabs 4. Gently pull the entire bracket with the installed devices out of the chassis.
TM700 User Guide - Upgrading Your System Replacing the 3.5/5.25-inch Bracket: 1. Slide the 3.5/5.25-inch bracket inside the chassis until it clicks in position. Figure 4 - 8 : Replacing the Bracket 2. Replace the screw securing the HDD bracket and the 3.5/5.25-inch bracket together. Figure 4 - 9 : Replacing the Screw 3. Re-connect all cables (power, data, and others, if applicable) to the installed 3.5- and 5.25-inch devices. See “Cabling the Device” on page 4-32.
TM700 User Guide - Upgrading Your System Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install a CD-ROM/ DVD-ROM/ COMBO DVD-ROM CD-RW Drive, tape backup unit, or other 5-25 inch devices in the additional 5.25-inch bay. See the installation instructions included with those items for specific installation information. Before installing a 5.25-inch device, read section “Preparing the Device” on page 37. Adding a 5.
TM700 User Guide - Upgrading Your System Removing a 5.25-inch device 1. Remove the right side door. See “Removing the Right Side Door:” on page 6. 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3. Remove the 3.5/5.25-inch bracket. See “Removing the 3.5/5.25-inch Bracket:” on page 9. 4. Remove the four screws (two on each side) securing the 5.25-inch device. 5. Slide the 5.25-inch device gently outwards, through the front of the chassis, and set it aside.
TM700 User Guide - Upgrading Your System Installing or Removing a 3.5-inch Floppy Disk Drive This section describes how to remove, replace and add 3.5-inch Floppy Disk Drives (FDDs). Two 3.5-inch floppy disk drives can be installed in the FDD bracket. If a floppy disk drive was installed into your system at the factory, it is located in the upper slot of the bracket. Removing a 3.5-inch Floppy Disk Drive To remove the floppy disk drive from the upper 3.5-inch slot of the 3.5/5.25-inch bracket: 1.
TM700 User Guide - Upgrading Your System Installing a 3.5-inch Floppy Disk Drive To install a 3.5-inch floppy disk drive in the upper 3.5-inch slot of the 3.5/5.25-inch bracket: 1. Remove the right side door. See “Removing the Right Side Door:” on page 6. 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3. Remove the 3.5/5.25-inch bracket. See “Removing the 3.5/5.25-inch Bracket:” on page 9. 4.
TM700 User Guide - Upgrading Your System 2. Remove the front panel. See “Removing the Front Panel:” on page 8. 3. Remove the 3.5/5.25-inch bracket. See “Removing the 3.5/5.25-inch Bracket:” on page 9. 4. Through the holes (A - one on each side of the bracket) gently pull the tabs (B) to remove the 5.25-inch plastic adaptation kit. Pull on the 3.5-inch plastic slot cache to remove it, and proceed the same way with the corresponding metallic shield on the FDD bracket. Replace the 5.
TM700 User Guide - Upgrading Your System Note: Modify the BIOS Setup program to recognise the additional FDD. For additional information, refer to the BIOS Setup chapter.
TM700 User Guide - Upgrading Your System Installing or Removing Hard Disk Drives This section describes how to remove, replace and add Hard Disk Drives. Removing a Hard Disk Drive 1. Remove the right side door. See “Removing the Right Side Door:” on page 4-6. 2. Remove the front panel. See “Removing the Front Panel:” on page 4-8. 3. Remove the screw (A) securing the HDD bracket and the 3.5/5.25-inch bracket together. See “Removing the 3.5/5.25-inch Bracket:” on page 4-9.
TM700 User Guide - Upgrading Your System 5. Remove the two screws (B) holding the HDD bracket to the front of the chassis. Figure 4 - 17 : HDD Bracket Screws 6. Slide the HDD bracket backwards, and set it aside. 7. The hard disk drive is secured to the bracket with 4 screws located either on both sides (slot C) or on top of the hard disk drive (slot A). Remove these screws, and slide the hard disk drive out of the bracket. 8. Set the hard disk drive aside.
TM700 User Guide - Upgrading Your System Installing a Hard Disk Drive Warning Make sure to install hard disk drives in either slot A or slot C. DO NOT use Slot B. Doing so may damage the system and result in serious burns. 1. Refer to the information provided with the hard disk drive for pre-installation instructions and master/slave/cable select pin configurations. See “Preparing the Device” on page 4-37. 2. Remove the right side door. See “Removing the Right Side Door:” on page 4-6. 3.
TM700 User Guide - Upgrading Your System 6. Remove the two screws (B) holding the HDD bracket to the front of the chassis, slide the HDD bracket backwards, and set it aside. Figure 4 - 19 : HDD Bracket Screws Caution Be careful when working around the cables connected to the already installed drives. If necessary disconnect these cables, but be sure to note which device each cable or power lead was attached to. 7.
TM700 User Guide - Upgrading Your System up. If the HDD bracket is correctly inserted, the top and back of the HDD and 3.5/5.25-inch bracket should fit squarely together. 11. Secure two screws in the screw holes (B) located on the front of the chassis. Figure 4 - 20 : HDD Bracket Screws 12. Secure the screw (A) securing the HDD bracket and the 3.5/5.25-inch bracket together. Figure 4 - 21 : HDD Bracket Screw 13. Connect the DATA and power cables to their respective hard disk drives.
TM700 User Guide - Upgrading Your System Upgrading Microprocessor Your system is fitted with a Pentium™ 4 processor. That processor is installed in a Socket mPGA 478B. Install a CPU according to the following procedure. 1. Remove the side access panel. See “Removing the Right Side Door:” on page 4-6. 2. Remove the processor air duct: ■ remove the two screws (A) securing the air duct or unclip the air duct. ■ Gently pull on the air duct and set it aside. 3. Lift the handle. 4.
TM700 User Guide - Upgrading Your System 9. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 10. Position the processor over the processor socket so that its pins align with the socket holes. Note: Be aware of CPU direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion. Confirm the pin mark and pin layout on the socket, and insert the CPU correctly. 11.
TM700 User Guide - Upgrading Your System Note: Make sure that the heatsink is level. 14. Push the handle down. 15. Connect the fan cable to the CPU fan connector on the motherboard. 16. Replace the air duct: ■ Make sure the arrow on the air duct points towards the Power Supply Unit. ■ Replace the two screws removed in step 2 or clip the air duct. 17. Replace the side access panel. See “Replacing the Right Side Door:” on page 46.
TM700 User Guide - Upgrading Your System Upgrading Random Access Memory (RAM) Recommended Memory Configuration The table hereafter shows the recommended memory configurations.
TM700 User Guide - Upgrading Your System 2. Click on Switch to classic view. 3. Double click on the System icon, and click on the General tab. This tab shows the random access memory (RAM). This is the amount of system memory in your computer. Windows® 2003 1. On the Windows desktop, click on Start, and select Control Panel. 2. Click on Switch to classic view. 3. Double click on the System icon, and click on the General tab. This tab shows the random access memory (RAM).
TM700 User Guide - Upgrading Your System 5. Make sure the locking clips at either end of the module click closed. If the brackets do not secure themselves to the module, carefully remove the module, then reinstall it. 6. Replace the computer right side door. See “Replacing the Right Side Door:” on page 4-6. Note: The amount of installed memory will be automatically detected by the system.
TM700 User Guide - Upgrading Your System Installing and Removing an Adapter Card Your computer's motherboard features several expansion slots that can accommodate accessory adapter cards, such as a sound card or TV card. Please refer to section Expansion Cards Resources hereafter for details. Installing an Adapter Card 1. Push the two tabs (A) and remove the metallic bracket that holds the expansion slots covers and the expansion cards in place.
TM700 User Guide - Upgrading Your System For more details on the location and availability of the adapter card slots on your system's motherboard, see the section entitled Motherboard. Expansion Cards Resources We advise you to install any optional adapter cards accordingly to the following order: ■ If an AGP board is installed, PCI slots are available in this order: 4, 1, 5, 2, 3. ■ If a PCI board is installed, remaining PCI slots are available in this order: 1, 5, 2, 3.
TM700 User Guide - Upgrading Your System Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identical rated battery from the same manufacturer. Remove the battery from the motherboard as follows: Caution Removing the battery from the motherboard causes the computer to lose system configuration information. Before removing it, run Setup and record the system configuration settings.
TM700 User Guide - Upgrading Your System Cabling the Device The IDE Cable Depending on your configuration, your system may come with two three-connector IDE interface cables, one joining your hard disk drive to the primary IDE connector on the system board, the other joining your CD or DVD-ROM drive to the secondary IDE connector on the system board. Each IDE connector on the motherboard supports two devices.
TM700 User Guide - Upgrading Your System The following picture shows a S-ATA cable. Black side goes to hard disk drive; blue side goes to motherboard. Figure 4 - 25 : S-ATA Cable System Power Cables Power cables come from the power supply and are attached to standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit only in the correct position.
TM700 User Guide - Upgrading Your System ■ Take care to prevent bending drive connector pins. ■ Align the cable connector to the matching pins on the drive. 2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable (D) to the power connector on the storage device. Figure 4 - 28 : Cabling an Optical Device ■ A - Audio Cable - N/A ■ B - IDE cable ■ C - Red edge (Pin 1) ■ D - Power cable Note: Audio Cable is not available on this system.
TM700 User Guide - Upgrading Your System 2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable (B) to the power connector on the storage device. Figure 4 - 29 : Cabling an IDE Hard Disk Drive ■ A - IDE cable ■ B - Power cable ■ C - Red edge (Pin 1) S-ATA Hard Disk Drive 1. Connect the S-ATA cable connector to the matching pins on the storage device. ■ Take care to prevent bending drive connector pins.
TM700 User Guide - Upgrading Your System Cabling a Floppy Disk Drive All storage devices require power and data cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to a floppy disk drive. 1. Connect the data cable connector (A) to the matching pins on the storage device. ■ Take care to prevent bending drive connector pins. ■ Align the cable connector to the matching pins on the drive. 2.
TM700 User Guide - Upgrading Your System Preparing the Device Note: Please note that in normal operation mode, the ‘cable select’ position is recommended for all IDE devices. Preparing a CD-ROM or DVD-ROM Drive Before installing a CD/DVD-ROM drive in the system, the jumper on the back of the drive must be set as “cable select”. Refer to the ‘IDE Device Configuration’ hereafter for details about configuring IDE drives as master or slave.
TM700 User Guide - Upgrading Your System Preparing an IDE Hard Disk Drive Before installing a hard disk drive in the system, it should be set as a master or a slave device using the drive select jumper on the back of the drive. Refer to the ‘IDE Device Configuration’ hereafter for details about configuring IDE drives as master or slave. Refer to the instructions printed on the device for further jumper setting information.
TM700 User Guide - Upgrading Your System IDE Device Configuration Follow the instructions hereafter when configuring IDE drives as master or slave on the primary and secondary IDE connectors on the motherboard (recommended configurations). Table 4 - 2: IDE Device Configuration Device Position 2 hard disk drives Master / Slave 1 hard disk drive Master Connector Primary IDE You may install a maximum of two hard disk drives in your system.
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5 Problem Solving ■ Problem Solving ■ Static Precautions ■ Resetting the Server ■ Troubleshooting Guide ■ Problems at initial System Start-up ■ Problems After the System Has Been Running Correctly ■ Problems Running New Application Software ■ Problems and Suggestions ■ If You Need Assistance ■ Error Messages: Beep Codes ■ How to Identify BIOS Revision Level
TM700 User Guide - Problem Solving Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system user information.
TM700 User Guide - Problem Solving Resetting the Server There are two ways to reset the server. ! CAUTION Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. ■ Hard reset Press the power switch at the front of the server. (see See “Forcing a Power Shutdown” on page 2-9.) ■ Soft reset If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server.
TM700 User Guide - Problem Solving Troubleshooting Guide This section provides a guide to help you identify a problem and locate its source. Warning The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system. Otherwise, you could permanently damage the system or peripheral devices. 1. Turn off the system and any peripheral devices. Disconnect all external peripherals from the system, except for the keyboard and monitor.
TM700 User Guide - Problem Solving Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause.
TM700 User Guide - Problem Solving Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to the Troubleshooting Guide section earlier in this chapter. ■ If you are running software from a diskette or CD, try using a new copy.
TM700 User Guide - Problem Solving Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service.
TM700 User Guide - Problem Solving Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 5 - 1: Problems and Suggestions What to do Application software problems What to do Make sure all cables are installed correctly. Verify that your system hardware configuration is set correctly. In Setup, check the values against the system settings that you previously recorded.
TM700 User Guide - Problem Solving If You Need Assistance If you have a problem with your computer, first review the sections of Problem Solving. Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site at the following address: http://www.nec-online.com.
TM700 User Guide - Problem Solving Error Messages: Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps. Table 5 - 2: POST Error Beep Codes Beeps Error Recommended Action 2 Parity error 3 Main memory read/write test error Check if the DIMM cards are mounted correctly. If the error still occurs when the check result is normal, contact your service representative.
TM700 User Guide - Problem Solving How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform either one or the other of the following procedures: 1. Power-on or reboot the system. 2. When logo displays, press the TAB key. 3. The BIOS revision level is displayed. Press Pause to have time to read the BIOS version. or 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press DEL. 3. In the Main menu, select System Information and press ENTER.
TM700 User Guide - Problem Solving Updating BIOS The EZ Flash feature allows you to easily update the BIOS. The EZ Flash feature is built in the BIOS firmware so it is accessible by simply pressing Alt + F2 during the Power-On Self Tests (POST). To update the BIOS with EZ Flash, proceed as follows: 1. Consult our Web site at the following address: http://www.nec-online.com to download the latest BIOS file for your motherboard and rename it to P4C800EI.ROM. Save the BIOS file on a floppy disk. 2.
TM700 User Guide - Problem Solving Recovering BIOS The CrashFree BIOS 2 auto recovery tool allows you to restore BIOS from a floppy disk that contains the BIOS file, in case the current BIOS on the motherboard fails or gets corrupted. To recover the BIOS, proceed as follows: 1. Prepare a floppy disk that contains the motherboard BIOS (P4C800EI.ROM). See “Updating BIOS” on page 12. 2. Boot the system. 3. When a corrupted BIOS is detected, the following message displays: 4.
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TM700 User Guide - Appendix A Appendix A A0 Ap endix Specifications Table A - 1: TM700 Specifications Express 5800 TM700 Cabinet design Chipset Intel 875P ATX form factor 30.5cm x 24.5cm - convertible to tower or desktop 400-/533-/800MHz system bus Intel Hyper-Threading technology Intel Performance celeration technology Intel Hub architecture Dual-Channel DDR 266/333/400 SDRAM memory with ECC support AGP 8x interface Integrated Hi-Speed USB 2.
TM700 User Guide - Appendix A Table A - 1: TM700 Specifications (Continued) Express 5800 TM700 Internal slots LAN PCI (32-bit/33MHz) 5 slots (1 slot may already be used for PCI video board) USB 2.
TM700 User Guide - Appendix B Appendix B Interrupt Requests The factory-set interrupt requests (IRQs) are listed below. Find an appropriate one to install an optional device.
TM700 User Guide - Appendix B B-2
TM700 User Guide - Appendix C Appendix C Product Configuration Record Table Use these tables to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update these tables when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
TM700 User Guide - Appendix C Table C - 2: Hardware Product Configuration Record Table Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed #A1 Size Serial No. Date Installed #A2 Size Serial No. Date Installed #B1 Size Serial No. Date Installed #B2 Size Serial No. Date Installed Type Model name Serial No. CPU Memory Monitor Date Installed Hard disk drive Type Serial No. Capacity Type number Type Serial No. Capacity Type number 5.
TM700 User Guide - Appendix C Table C - 2: Hardware Product Configuration Record Table (Continued) Model name Serial No. Date installed Printer Model name Serial No. Manufacturer Date installed External Peripheral Device 1 Model name Serial No. Manufacturer Date installed External Peripheral Device 2 Model name Serial No. Manufacturer Date installed External Peripheral Device 3 Model name Serial No. Manufacturer Date installed External Peripheral Device 4 Model name Serial No.
TM700 User Guide - Appendix C C-4
TM700 User Guide - Glossary Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. B backup A copy of data for safe-keeping. The data is copied from computer memory or disk to a floppy disk, magnetic tape, or other media. base memory An area of memory between 0 and 640 kilobytes.
TM700 User Guide - Glossary CMOS (Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used in computers. See also TTL. COM1 or COM2 The name you can assign a serial port to set or change its address. See also serial port. command An instruction that directs the computer to perform a particular operation. configuration The way in which a computer is set up to operate. Some configurable options include CPU speed, serial port designation, and memory allocation.
TM700 User Guide - Glossary F floppy disk drive See disk drive. format The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk. FRB (Fault Resilient Boot) A server management feature. FRB attempts to boot the system using the alternate processor or DIMM. H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards.
TM700 User Guide - Glossary L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
TM700 User Guide - Glossary O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
TM700 User Guide - Glossary S S-ATA Serial Advanced Technology Attachment: standard for connecting hard drives into computer systems. An evolution of the Parallel ATA physical storage interface, SATA is based on serial signalling technology, a single cable with a minimum of four wires creating a point-to-point connection between devices. save To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device.
INDEX Numerics 3.5/5.25-inch Bracket .............................4-9 3.5-inch bay ............................................1-4 5.25-inch Bay ...................................................1-4 Device .............................................4-12 A AC Power Connector .............................1-5 ACPI .....................................................1-11 Adapter Card ........................................4-29 Advanced Menu .....................................3-8 Air Duct ...............
Button ...............................................1-4 Connecting Power Cord ...................2-6 Forced Power Off .............................2-9 Off ....................................................2-9 On .....................................................2-8 Power Menu .........................................3-11 Power Supply .........................................1-7 Problem Solving ...............5-5, 5-6, 5-7, 5-8 Processor .................................... 1-10, 4-23 R Rear View ...
