Study

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HP customer case study:

RI-Solution GmbH

completely modernises

its customer BayWa’s

IT environment with HP

Converged Infrastructure

Industry:

Retail (agriculture,

construction, energy)

BayWa Group enjoys increased performance and

stable costs with new IT infrastructure

“Our system management has been

significantly simplified through the consistent

implementation enabled by blade technology

and the converged infrastructure approach.

It has put us in a position to operate our business critical SAP systems more

efficiently and without compromising the availability in any way. We are able

to maintain our operating costs at a constant level over the long-term despite

significant increases in the demands made upon the infrastructure.”

Eugen Berchtold, director, RI-Solution

Objective

Consolidate and standardise the hardware

infrastructure in order to simplify business and service

processes, while quadrupling the infrastructure

performance

Approach

Obtained offers from various IT service providers

based on the expected performance increases

IT improvements

• Enhance the performance of the SAP infrastructure

from 160,000 to 420,000 SAPS

• Improve the response time of SAP applications by

20 per cent across the board

• Increase identiﬁcation of errors to enable faster

recovery following faults

Business benefits

• Stabilised operating costs despite a four-fold

performance increase

• Reduced SAP operating costs from €10 to

€4 per unit

• Ensured corporate growth

• Reduced power and cooling costs by 20 per cent,

saving €25,000 per annum

Headquartered in Munich, BayWa Group specialises

in wholesale, research and service provision for the

agriculture, building materials and energy sectors. The

company’s IT infrastructure is supported by in-house

service provider, RI-Solution.

The IT systems are closely aligned, meaning if the servers

at the data centre suffered an outage, employees at the

900 retail locations would be unable to take orders,

process orders or record goods-in. “The high level

of system integration enables us to automate many

operational processes,” explains Eugen Berchtold,

managing director at RI-Solution. “But at the same time,

the integration assumes the systems are permanently

available. Otherwise BayWa’s entire flow of goods

would grind to a halt.” The company requires high

availability, reliability and performance from its

IT infrastructure.

Summary of content (4 pages)

PAGE 1
BayWa Group enjoys increased performance and stable costs with new IT infrastructure “Our system management has been significantly simplified through the consistent implementation enabled by blade technology and the converged infrastructure approach. It has put us in a position to operate our business critical SAP systems more efficiently and without compromising the availability in any way.
PAGE 2
Infrastructure modernisation to support long-term growth In tandem with ongoing improvements in the efficiency of the broader business, and timed to coincide with the SAP systems release change from version ECC 5.0 to ECC 6.0, RI-Solution kicked off a far-reaching modernisation project. The project team wanted to modernise the hardware infrastructure at the same time as carrying out the upgrade.
PAGE 3
The scale-out option offered RI-Solution major advantages. “Both concepts would have worked from a technical perspective”, admits Hanns-Gunter Weber, Head of IT Infrastructure at RI-Solution. “However, in terms of the service costs, the HP bid differentiated itself significantly from the alternative.
PAGE 4
In addition, the service strategy that RI-Solution has agreed with HP makes for as error free an operation as possible. The service provider ensures the infrastructure against unscheduled downtime through the HP Critical Service support agreement. The model is based on the notion that support is not just provided in reaction to faults, but rather that it removes potential fault sources, proactively minimising the risks.