Intel® Server System SR2500AL User’s Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D31969-004
Disclaimer Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Deployment Assistant CD and/or at http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.
重要安全指导 在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.
Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
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Preface About this Manual Thank you for purchasing and using the Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP. This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server system. This document provides reference information, feature information, and step by step instructions on how to add and replace components on the server system. For the latest version of this manual, see http:// support.intel.
Product Contents The Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP ships with the Intel® Server Board S5000PAL. For further information, see the Intel® Server Board S5000PAL User’s Guide. There are two versions of this server system: the Intel® Server System SR2500ALLX/ SR2500ALLXR (SAS/SATA version) and the Intel® Server System SR2500ALBRP/ SR2500ALBRPR (SATA only version). The contents of each server system are listed below.
Intel® Server System SR2500ALBRP/SR2500ALBRPR Contents Your Intel® Server System SR2500ALBRP/SR2500ALBRPR ships with the following items: • • • • • • Intel® Server Board S5000PAL, installed in the server system • • • • • • Bridge board, installed in the server system • • • • One 750 W power supply module, installed in the server system A box of hardware components, referred to below as the "hardware box" Low profile riser, installed in the server system Full height profile riser, installed in the serv
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Table of Contents Safety Information ..................................................................................................... iii Important Safety Instructions ................................................................................................ iii Wichtige Sicherheitshinweise ............................................................................................... iii Consignes de sécurité .......................................................................................
Removing the Front Bezel ........................................................................................... 29 Installing the Front Bezel ............................................................................................. 30 Removing and Installing the System Cover ........................................................................ 30 Removing the System Cover ......................................................................................
Installing the Mid-plane Board .....................................................................................72 Replacing the Backplane .....................................................................................................74 Removing the Backplane .............................................................................................74 Installing the Backplane ...............................................................................................
Resetting the System ........................................................................................................ 111 Problems following Initial System Installation .................................................................... 112 First Steps Checklist ................................................................................................. 112 Hardware Diagnostic Testing ............................................................................................
Regulated Specified Components .............................................................................147 End-of-Life / Product Recycling .........................................................................................148 Appendix G: Warranty ............................................................................................ 149 Limited Warranty for Intel® Chassis Subassembly Products ............................................
Avertissements sur l’accés au systéme .................................................................... 178 Avertissements sur le montage en rack .................................................................... 179 Décharges électrostatiques (ESD) ............................................................................ 180 Autres risques ........................................................................................................... 180 Périphériques laser .............................
List of Figures Figure 1. Intel® Integrated Server System SR2500AL .............................................................. 3 Figure 2. ChassisComponents .................................................................................................. 6 Figure 3. Server Board Connector and Component Locations ................................................. 8 Figure 4. BIOS Select Jumper................................................................................................... 9 Figure 5.
Figure 42. Installing Filler Blank into the Server System ........................................................ 51 Figure 43. Removing Tape Drive Filler Panel from the Server System .................................. 52 Figure 44. Removing Sixth Drive Filler Panel from the Server System .................................. 52 Figure 45. Inserting a Tape Drive into the Carrier................................................................... 53 Figure 46.
Figure 88. Installing a Fan into the Fixed Fan Module ............................................................ 98 Figure 89. Installing the Rack Handle ..................................................................................... 99 Figure 90. Removing the Rack Handle ................................................................................. 100 Figure 91. Clear Password Jumper....................................................................................... 105 Figure 92.
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List of Tables Table 1. Server System References ......................................................................................... 1 Table 2. Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP Feature Summary ...................................................................................................................... 4 Table 3. NIC LED Descriptions ...............................................................................................13 Table 4.
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1 Server System References Four product codes are associated with the Intel® Server System SR2500AL: • • • • SR2500ALLX SR2500ALBRP SR2500ALLXR SR2500ALBRPR Unless noted otherwise, all references to the Intel® Server System SR2500AL refer to all four product codes. If you need more information about this product or information about the accessories that can be used with this server chassis, use the following resources. Table 1.
Table 1.
2 Server System Features This chapter briefly describes the main features of the server system. This chapter provides illustrations of the product, a list of the server system features, and diagrams showing the location of important components and connections on the server system. AF000027 Figure 1.
Table 2 summarizes the features of the server system. Table 2. Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP Feature Summary Feature Dimensions Description • • • • 3.44 inches (87.30 mm) high 16.93 inches (430 mm) wide 27.75 inches (704.8 mm) deep 65 pounds (29.5 kg) - max chassis weight Server Board Intel® Server Board S5000PAL Processor See the Intel® Server Board S5000PAL/S5000XAL Technical Product Specification for information on processor support.
Table 2. Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP Feature Summary Feature Description Hard Drives • • Five hot-swap SATA / SAS drives Drive bay for sixth hot-swap SATA / SAS drive or a 3.
Chassis Component Identification This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. Internal Components E F G D C B A H I O J N K M A L AF000028 A. Rack Handles I. Processor Air Duct B. SAS/SATA Backplane J. System Fan Assembly (redundant option shown) C. Air Baffles K. Bridge Board D. Power Distribution Module L.
Server Board Connector and Component Locations A B C D E F G H I QQ J PP K L OO NN MM LL KK JJ II M N HH GG FF EE O DD CC BB AA P Q Z Y X W V U TS R TP02071 Intel® Server System SR2500AL User’s Guide 7
A. BIOS Bank Select Jumper B. Intel® 6321ESB IO Controller Hub C. I/O Expansion Module Connector D. POST Code Diagnostic LEDs E. Intel® Adaptive Slot - Full Height F. PCI Express* Riser Slot - Low Profile G. System Identification LED Blue H. Back Panel I/O Ports I. Status LED - Green/Amber J. Serial B Configuration Jumper K. System Fan 4 Header L. System Fan 3Header M. DIMM Sockets N. Intel® 5000P MCH or Intel® 5000X MCH O. Processor 1 Socket P. Processor 2 Socket Q.
Configuration Jumpers BIOS Select J3H1 1-2: Force Lower Bank 3 2-3: Normal Operation (Default) 3 TP02087 Jumper Name BIOS Select Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 2-3 for normal operation. Figure 4.
BMC Force Update Mode Disable 2 Password Reset 3 J1D2 2 Enable 3 J1D1 2 3 Clear CMOS J1D3 TP02080 Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS settings will be cleared on the next reset. These pins should be jumpered on 1-2 for normal operation. Password Clear If pins 2-3 are jumpered, administrator and user passwords will be cleared on the next reset. These pins should be jumpered on 1-2 for normal operation.
Intel® Light Guided Diagnostics The server board contains diagnostic LEDs to help you identify failed and failing components, and to help you identify the server from among several servers. Except for the ID LED, the status LED, and the 5V standby LED, the LEDs turn on (amber) only if a failure occurs. B C A Light Guided Diagnostics Legend POST Code LEDs A D E F G H I J K DIMM D2 DIMM D1 DIMM C2 DIMM B2 DIMM C1 DIMM A2 DIMM B1 DIMM A1 N L M CPU 2 CPU 1 Socket Socket through N A.
Back Panel Connectors A B C D E F G H TP02081 A. Mouse B. Keyboard C. Serial Port B (RJ45) D. NIC 1 (10/100/1000 Mb) E. NIC 2 (10/100/1000 Mb) F. Video G. USB Port 6 H. USB Port 5 Figure 7.
The NIC LEDs at the right and left of each NIC provide the following information. Table 3. NIC LED Descriptions LED Left Right LED State Description Off No network connection Solid Amber Network connection in place Blinking Amber Transmit/receive activity Off 10 Mbps connection (if left LED is on or blinking) Solid Amber 100 Mbps connection Solid Green 1000 Mbps connection RAID Support The server system provides an embedded SATA controller that supports both 1.5 and 3.
SAS/SATA Mid-Planes The mid-plane serves as the primary interface between the server board, hot-swap backplane, and control panel. Two midplanes are offered for this system: a passive SATA (data cables required), and an active SAS/SATA RAID (no data cables required). The following diagrams show the location for each connector found on the mid-planes. C B D A E F G H I J AF000047 A. Mid-plane Power F. Fan 4 Power B. Fan 6 Power G. Fan 3 Power C. Fan 5 Power H. Fan 1 Power D.
B C D A E F G H I K J AF000046 A. RAID Battery Connector F. Fan 4 Power B. Mid-plane Power Connector G. Fan 3 Power C. Fan 6 Power H. Fan 2 Power D. Fan 5 Power I. Fan 1 Power E. Bridge Board Connector J. Backplane Connectors Figure 9.
Hot-Swap SAS/SATA Backplane The backplane serves as an interface between the mid-plane board and the system drives. The following diagrams show the location for each connector found on the backplane. A B C D AF000045 A. Optical Drive Connector C. Control Panel Connector B. USB Floppy Connector D. SAS/SATA Connectors Figure 10. Hot-Swap SAS/SATA Backplane Components (Front View) .
A B C D E AF000044 A. Flex Bay Power D. Backplane Power B. Flex Bay Data E. Data Connectors (one for the flex bay and one for the mid-plane) C. IDE Connector Figure 11.
Front of Server System Standard Control Panel The diagram below shows the features available on the standard control panel. Another option is the Intel® Local Control Panel, which is discussed next. AB C D E F G H I L K J AF000030 Callout A. B. Feature NIC 2 Activity LED NIC 1 Activity LED Function Continuous green light indicates a link between the system and the network to which it is connected. Blinking green light indicates network activity. C.
Callout Feature Function I. Reset Button Reboots and initializes the system. J. USB 2.0 Port Allows you to attach a USB component to the front of the chassis. K. NMI Button Puts the server in a halt-state for diagnostic purposes. L. Video Port Allows you to attach a video monitor to the front of the chassis. The front and rear video ports cannot be used at the same time. Figure 12.
Callout I. Feature Function Power/Sleep Button Continuous green light indicates a link between the system and the network to which it is connected. Blinking green light indicates network activity. J. System Status LED Solid green indicates normal operation. Blinking green indicates degraded performance. Solid amber indicates a critical or non-recoverable condition. Blinking amber indicates a non-critical condition. No light indicates POST is running or the system is off. K. L.
Rear of Server System A P O N M L K B J I H G C D F E TP02125 A. Low Profile Add-in Card Slots I. USB 6 B. Full Height PCI Add-in Card Slots J. USB 5 C. Upper Power Supply Module K. Video D. Upper Power Receptacle L. DB-9 Serial A Connector Knockout E. Lower Power Receptacle M. NIC 2 F. Lower Power Supply Module N. NIC 1 G. Server Management NIC (Optional) O. RJ45 Serial B Connector H. I/O Module (Optional) P. PS2* Keyboard and Mouse Connectors Figure 14.
Peripheral Devices The server system provides locations and hardware for installing hard drives, a USB floppy drive, CD-ROM drive, or DVD-ROM drive. The drives must be purchased separately. The following figure shows the available options. A E B D C TP02126 . A. Slimline Optical Drive Bay B. Tape Drive Filler Panel C. 6th HDD or Tape Drive Bay (Optional) D. Hard Disk Drive Bays E. HDD to Floppy Drive Conversion (Optional) Figure 15.
Slimline Optical Drive Carrier The slimline optical drive carrier can be used with an optional optical drive. One slimline carrier is included with your server system; the optical drive must be purchased separately. You cannot install both an optical drive and a USB floppy drive. The slimline optical drive carrier can be inserted or removed only when system power is turned off. Drives in the optical drive carrier are NOT hot swappable.
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3 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual.
Fixed Bracket Rack Mount Installation 1. Fully extend a rail assembly; the finger tab for the extension lock is revealed. 2. Press the finger tab and slide the inside rail from the middle rail until it completely separates. Note: The middle rail and outer rail cannot be separated. 3. Position an inside rail along one side of the chassis with the finger tab facing outward and located closer to the rear of the chassis. 4.
22. Fully extend the left and right rails until the extension locks have engaged and the rails will not push back in. The rail system is now ready to receive the chassis. Caution: Lifting and placing the chassis in the rails is a two-person job. If needed, use an appropriate lifting device. 23. With the chassis front facing you, lift the chassis and carefully insert the rails attached to the chassis in the extended rails. 24. Slide the chassis toward the rear of the cabinet until the rails lock together.
11. Slide the server chassis all the way into the rack. 12. Use the rack screws (#10-32 x 3/4) to secure the chassis and rack handles into the rack. Tool-less Rail Rack Mount Servicing 1. To service the system, pull the system out from the rack. 2. Disconnect the power cable(s) and proceed with servicing the system. 3. When the servicing is completed, re-connect the power cable(s). 4. Pull up on the green tabs on each rail and slide the system back into the rack.
Removing the Front Bezel Use the steps below if your system includes a front bezel. 1. Unlock the bezel. 2. Disconnect any cables attached to the control panel. 3. Pull the bezel from the server system. TP02129 Figure 18.
Installing the Front Bezel Use the steps below if your system includes either the standard front bezel or the front bezel for the Intel® Local Control Panel. The front bezel is optional. 1. At each end of the bezel, line up the center notch on the bezel with the center guide on the rack handles. 2. Push the bezel onto the front of the server system until it clicks into place. 3. Connect any necessary cables to the front control panel area at the right side of the server system. TP02130 Figure 19.
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord(s). 4. Remove the safety screw if it is installed. See letter "A" in the figure below. 5. While holding in the blue button at the top of the server system in (see letter "B"), slide the top cover back until it stops (see letter "C"). 6.
B A TP02128 Figure 21. Installing the Server System Cover Removing and Installing the Processor Air Duct Always operate your server system with the processor air duct in place. The air duct is required for proper airflow within the server system. For instructions on adding or replacing a processor, first remove the processor air duct, and then see your server board user guide for instructions on processor installations and removals.
TP02131 Figure 22.
Installing the Processor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See "“Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Turn processor air duct over to reveal underside (see letter “A”). 5. If two processors are installed: remove air dam (see letter “B”) by sliding slotted holes off duct pins.
TP02132 Figure 24. Installing the Processor Air Duct Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM B1, DIMM B2, DIMM C1, DIMM C2, DIMM D1 and DIMM D2 starting from the center of the board. See "Memory" for a discussion of the memory requirements and options. See “Server System References” for a link to the list of tested DIMMs. Installing DIMMs To install DIMMs, follow these steps: 1.
DIMM B2 Socket DIMM B1 Socket DIMM A2 Socket DIMM A1 Socket DIMM C1 Socket DIMM C2 Socket DIMM D1 Socket DIMM D2 Socket C D B A TP02072 Figure 25. Installing the Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A” in the figure above). 7. Holding the DIMM by the edges, remove it from its anti-static package. 8. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket.
11. Replace the server's cover and reconnect the AC power cord(s). See the documentation that came with your server chassis for instructions on installing the server's cover. Removing DIMMs To remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions in “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Remove the AC power cord(s) from the server. 4. Remove the server's cover.
3. Disconnect the AC power cord(s) from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Locate the processor socket and raise the socket handle completely (see Figure 26). TP02074 Figure 26. Lifting the Processor Socket Handle 6. Raise the CPU load plate (see Figure 27). A B TP02075 Figure 27. Installing the Processor Note: Do not touch the socket pins; they are very sensitive and easily damaged.
A B TP02076 Figure 28. Removing the Socket Cover 9. Lower the CPU load plate and lower the socket lever completely. Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 1. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. 2. Loosely screw in the captive screws on the heat sink corners in a diagonal manner.
4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord(s). See the documentation that came with your server chassis for instructions on installing the server's cover. Removing a Processor 1. Observe the safety and ESD precautions in “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Remove the AC power cord(s) from the server. 4.
Removing the Small Air Baffle 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Pull up and out on the air baffle to remove it. See the figure below. TP02136 Figure 30. Removing the Small Air Baffle Installing the Small Air Baffle 1. Lower the baffle into the server system. 2.
TP02137 Figure 31. Installing the Small Air Baffle 3. Install the server system cover. For instructions, see “Installing the Server System Cover”. 4. Plug all peripheral devices and the AC power cable(s) into the server. Removing and Installing the Large Air Baffle Some installation processes will require that you remove the large air baffle that is placed behind the hard drive bays, next to the fan module near the front of your server.
5. Pull up on the air baffle to remove it. See the figure below. You may need to remove or hold cables out of the way. TP02134 Figure 32. Removing the Large Air Baffle Installing the Large Air Baffle 1. Lower the baffle into the server system and snap into the server board standoff as shown in the figure below. 2. While setting the baffle into place, route the cables beneath it appropriately.
TP02134 Figure 33. Installing the Large Air Baffle 3. Install the server system cover. For instructions, see “Installing the Server System Cover”. 4. Plug all peripheral devices and the AC power cable(s) into the server. Installing and Removing a Hot-swap Hard Drive Up to six hot-swap SAS or SATA drives can be installed. Cautions: If you install less than six drives or devices, empty drive bays must be occupied by carriers with baffles to maintain proper system cooling.
3. Pull out on the black lever and slide the carrier from the server system. See letter "B" in the figure below. B A TP02141 Figure 34. Removing Hot-swap Disk Carrier from the Server System 4. Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive. Store the plastic retention device for future use. B A TP02142 Figure 35.
B A B TP02143 Figure 36. Installing Hard Drive into Carrier 9. With the black lever in the fully open position, slide the drive assembly into the server system. The green latch at the front of the drive carrier must be to the right. Do not push on the black drive carrier lever until the lever begins to close by itself. 10. When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place. B A TP02144 Figure 37.
Removing a SAS or SATA Hot-swap Hard Disk Drive 1. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”. 2. Press in on the green latch at the front of the hard drive carrier. 3. Pull out on the black lever to slide the carrier from the server system. 4. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the drive in an anti-static bag. 5.
Installing a Slimline Optical Drive or Internal USB Floppy 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”. 4. Remove the server system cover. For instructions, see “Removing the System Cover”. 5. Insert the interposer board into the optical drive. 6.
B C A TP02149 Figure 39. Installing an Optical Drive Assembly into the Server System 14. Install the server system cover. For instructions, see “Installing the Server System Cover”. 15. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”. 16. Plug all peripheral devices and the AC power cable(s) into the server. Removing a Slimline Optical Drive or Internal USB Floppy 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.
A B C AF000151 Figure 40. Removing the Slimline Optical Drive Assembly from the Server System 7. Press downward on the side of the tray (see letter “A”) and disengage the drive from the two metal tabs on the opposite side of the tray (see letter “B”). 8. Lift up on the optical drive (see letter “C”) to remove it from the tray. C B A AF000152 Figure 41.
9. If no device will be installed in this location, install a filler blank as shown in Figure 42. A AF000155 Figure 42. Installing Filler Blank into the Server System 10. Install the server system cover. For instructions, see “Installing the Server System Cover”. 11. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”. 12. Plug all peripheral devices and the AC power cable(s) into the server.
4. Remove the server system cover. For instructions, see “Removing the System Cover”. 5. Remove the tape drive filler panel from the server system by using a long screwdriver to push it out from the inside of the server system. See the figure below to locate the tape drive filler panel. AF000036 Figure 43. Removing Tape Drive Filler Panel from the Server System 6. Remove the hard drive blank that is installed in the sixth drive bay. See the figure below to locate the sixth drive filler panel.
7. Attach the tape drive to the tape drive carrier kit using the four screws that were included with the tape drive kit. See the figure below. A B AF000032 Figure 45. Inserting a Tape Drive into the Carrier 8. Slide the tape drive carrier with the installed tape drive into the combined tape drive bay/sixth drive bay until the carrier clicks into place. AF000033 Figure 46.
9. See the documentation that came with your tape drive for data cable connection information. 10. Connect the 4-pin tape power cable to the tape drive. 11. Install the server system cover. For instructions, see “Installing the Server System Cover”. 12. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”. 13. Plug all peripheral devices and the AC power cable(s) into the server.
6. The sixth hard drive kit comes with a power cable and two SATA cables. Cabling for the sixth hard drive varies depending on which mid-plane you have in your system. If you have an active mid-plane in your system, go to step 7 for cabling instructions. If you have a passive mid-plane in your system, go to step 8 for cabling instructions. 7. If you have an active mid-plane in your system, install the power cable to the backplane and the sixth HDD board (see letter “A”).
8. If you have a passive mid-plane installed in your system, install the power cable to the backplane and the sixth HDD board (see letter “A”). Install one end of the long SATA cable (labeled HSBP/TAPE) to the sixth HDD board (see letter “B”) and route the cable through the air baffle as shown (see letter “C”). Connect the other end of the cable (labeled SERVER BOARD) to the SATA5 connector on the server board (see letter “D” in the figure below). Continue with step 9. C D A B AF002122 Figure 49.
Filling Empty Server System Bays A filler panel, drive blank, or empty drive carrier must be installed into an empty drive bay. To access the drive bays, remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”. With the bezel removed, install the appropriate panel(s), blank, or empty hard drive bay(s) as described below. • If you do not have an optical drive installed in the slimline bay, install the slimline filler panel. See letter “A” in the figure below.
3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the processor air duct by lifting straight up. 5. Disconnect any cables attached to any add-in cards. 6. Grasp both riser latches with thumb and forefinger (see letter “A”), and pull up to release riser assembly. 7. Lift riser assembly straight up (see letter “B”). A B TP02145 Figure 51. Removing PCI Riser Assembly from the Server System 8.
Installing the PCI Riser Assembly 1. Lower the riser assembly into place (see letter “A”). 2. Align the three hooks in the riser assembly with the matching slots at the back of the server system (see letter “B”). A B TP02146 Figure 52. Installing PCI Riser Assembly into the Server System 3. Press down uniformly until the three hooks on the rear of the PCI riser assembly engage the server system back panel slots. The riser cards will seat into the matching sockets on the server board. 4.
Replacing a PCI Riser Card Caution: PCI riser connectors are NOT hot swappable. Before removing or replacing the riser connector, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. Note: To eliminate the possibility of installing the replacement connector on the wrong side of the PCI riser assembly, replace one connector at a time.
A B C AF000326 Figure 53. Removing the PCI Riser Card from the Server System (Full Height Side) 10. Install the replacement riser connector, if desired. For instructions, see “Installing PCI Riser Card into the Server System”. 11. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Addin Card”. 12. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 13. Connect any cables to add-in cards that require them.
Installing a PCI Riser Card 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the processor air duct. For instructions, see “Removing the Processor Air Duct”. 5. Disconnect any cables attached to any add-in cards. 6. Remove the PCI riser assembly.
12. Install the PCI add-in card(s) if desired. For instructions, see “Installing a PCI Addin Card”. 13. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 14. Connect any cables to add-in cards that require them. See your add-in card documentation for information and add-in card requirements. 15. Re-install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 16. Install the server system cover.
A C D B AF000148 Figure 55. Installing a Full Height Add-In Card 10. Close both retention clips. Note: Make sure that all empty add-in card slots have filler panels installed. 11. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 12. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 13. Install the server system cover. For instructions, see “Installing the Server System Cover”. 14.
6. Open the rear retention clip by pushing the blue slide upward and rotating clip to the fully open position (see letter “A”). 7. Open the front retention clip by rotating 90 degrees outward (see letter “B”). 8. Remove the PCI add-in card from the riser card connector (see letter “C”). A D C B AF000327 Figure 56. Removing a Full Height Add-In Card 9. Close both retention clips. Note: Make sure that all empty add-in card slots have filler panels installed. 10.
Installing and Removing the I/O Expansion Module(s) Installing the I/O Expansion Module(s) 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”. 5.
Removing the I/O Expansion Module(s) 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”. 5. Remove the I/O expansion module(s) from the server board (see letter “A” in the figure below). 6.
Installing and Removing the Intel® Remote Management Module and the Intel® RMM NIC Installing the Intel® RMM and Intel® RMM NIC 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”. 5.
1. Attach the Intel® RMM board to the server board connector and snap the standoff into the matching hole on the server board (see letter “F” in the following figure). B A E D F C AF000741 Figure 59. Installing the Intel® RMM and the Intel® RMM NIC Module to the Server System 2. Install the PCI riser assembly into the server system. For instructions, see “Installing the PCI Riser Assembly”. 3. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 4.
Removing the Intel® RMM and Intel® RMM NIC 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”. 5. Remove the Intel® RMM board from the server board (see letter “A” in the figure below). 6.
Replacing the Mid-plane Board The instructions below describe how to replace the mid-plane board. Removing the Mid-plane Board 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Disconnect all cables from the mid-plane board. 5.
8. Lift the mid-plane board over the retention pins (see letter “B” in the figure below) and out of the server system. A B AF000014 Figure 62. Removing the Mid-plane from the Server System Installing the Mid-plane Board 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4.
B A AF000015 Figure 63. Installing the Mid-plane into the Server System 6. Connect cables as necessary to the mid-plane board. 7. Install the fan module. For instructions, see “Replacing a Fan Module”. 8. Install the bridge board by opening the retention mechanism (see letter “A” in the figure below), sliding the board through the fan assembly (see letter “B” in the figure below), and inserting it into the connector on the server board (see letter “C” in the figure below.
9. Install the server system cover. For instructions, see “Installing the Server System Cover”. 10. Plug all peripheral devices and the AC power cable(s) into the server. Replacing the Backplane The instructions below describe how to replace the backplane. Removing the Backplane 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover.
AF000016 Figure 65.
Installing the Backplane 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the mid-plane board. For instructions, see “Removing the Mid-plane Board”. 5. Remove all hot-swap drive carriers, regardless of whether a drive is installed in the carrier.
10. Connect necessary cables to the backplane. 11. Install the server system cover. For instructions, see “Installing the Server System Cover”. 12. Plug all peripheral devices and the AC power cable(s) into the server. Installing and Removing the RAID Activation Key and the RAID Mini DIMM Installing the RAID Activation Key and the RAID Mini DIMM 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2.
7. Install the large air baffle. For instructions, see “Installing the Large Air Baffle”. 8. Install the server system cover. For instructions, see “Installing the Server System Cover”. 9. Plug all peripheral devices and the AC power cable(s) into the server. Removing the RAID Activation Key and the RAID Mini DIMM 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3.
Installing and Removing the RAID Battery Backup Unit (BBU) Installing the RAID Battery Backup Unit 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the large air baffle. For instructions, see “Removing the Large Air Baffle”. 5.
9. Plug all peripheral devices and the AC power cable(s) into the server. Removing the RAID Battery Backup Unit 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the large air baffle. For instructions, see “Removing the Large Air Baffle”. 5.
Installing and Removing the Server Board Installing the Server Board 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the processor air duct. For instructions, see “Removing the Processor Air Duct”. 5. Remove the PCI riser assembly.
11. Connect all power cables to the server board. 12. Install memory. For instructions, see “Installing DIMMs”. 13. Install processor(s). For instructions, see “Installing the Processor”. 14. Install the fan module assembly. For instructions, see “Replacing a Fan Module”. 15. Install the large air baffle. For instructions, see “Installing the Large Air Baffle”. 16. Install the bridge board. For instructions, see Figure 64 “Installing the Bridge Board into the Server System” on page -73. 17.
13. Remove the six screws from the server board (see letter “A”) and lift the server board from the server system (see letter “B”). A B AF000026 Figure 72. Removing the Server Board 14. Replace the server board. For instructions, see “Installing the Server Board”. 15. Connect all power cables to the server board. 16. Install the fan module assembly. For instructions, see “Replacing a Fan Module”. 17. Install the large air baffle. For instructions, see “Installing the Large Air Baffle”. 18.
Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. Warning: Danger of explosion if battery is incorrectly replaced.
1. Observe the safety and ESD precautions in “Safety Information”. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord(s) from the server. 4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in the plastic retainer.
Replacing the Power Supply Caution: The power supply is only hot-swappable if you have a redundant system with two power supplies installed. If you only have one power supply installed, before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.
B A AF000022 Figure 75. Removing Power Supply Module from the Server System 6. Insert the replacement power supply module into the power supply cage until it clicks into place. AF000024 Figure 76. Installing Power Supply Module into the Server System 7. If no power supply is to be installed, insert a power supply filler panel as shown in the figure below. AF000023 Figure 77. Installing Power Supply Filler Panel into the Server System 8. Install the server system cover.
Replacing the Power Distribution Module To replace the power distribution module, use the following instructions. 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3. Remove the server system cover. For instructions, see “Removing the System Cover”. 4. Remove the large air baffle. For instructions, see “Removing the Large Air Baffle”. 5. Remove the fan module assembly.
12. Connect all power cables to the server board. 13. Install the fan module assembly. For instructions, see “Replacing a Fan Module”. 14. Install the large air baffle. For instructions, see “Installing the Large Air Baffle”. 15. Install the server system cover. For instructions, see “Installing the Server System Cover”. 16. Plug all peripheral devices and the AC power cable(s) into the server.
5. Press the latch at the back of the control panel (see letter “A” in the figure below). 6. Slide the control panel out through the front of the server system (see letter “B” in the figure below). A B AF000005 Figure 79. Removing Standard Control Panel Module from the Server System 7. Slide the replacement control panel into the server system (see letter “A”) until it clicks into place (see letter “B”). B A AF000006 Figure 80.
8. Install the server system cover. For instructions, see “Installing the Server System Cover”. 9. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”. 10. Plug all peripheral devices and the AC power cable(s) into the server. Replacing a Fan Module Replacing a Redundant Fan Module 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s). 3.
10. Remove the fan module assembly by releasing the blue retention mechanism (see letter “A” in the figure below), sliding the assembly to the left (see letter “B”), and lifting the assembly off of the standoff and out of the system (see letter “C”). A B C B C Figure 81. Removing the Redundant Fan Module 11. Install the replacement fan module assembly by lowering it over the standoff (see letter “A” in the figure below), and sliding the assembly to the right (see letter “B”). B A B A Figure 82.
14. Install the bridge board. For instructions, see Figure 64 “Installing the Bridge Board into the Server System” on page -73. 15. Install the optical drive cable (optional). 16. Install the PCI riser assembly. For instructions, see “Installing the PCI Riser Assembly”. 17. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 18. Install the server system cover. For instructions, see “Installing the Server System Cover”. 19.
10. Remove the fan module assembly by pulling the blue retention mechanism towards the middle fan (see letter “A” in the figure below) and sliding the assembly to the left (see letter “B” in), and lifting the assembly off of the standoff and out of the system (see letter “C”). A B C B C Figure 83. Removing the Fixed Fan Module 11. Install the replacement fan module assembly by lowering it over the standoff (see letter “A” in the figure below), and sliding the assembly to the right (see letter “B”).
12. Connect the fan cables to the mid-plane. 13. Install the large air baffle. For instructions, see “Installing the Large Air Baffle”. 14. Install the bridge board. For instructions, see Figure 64 “Installing the Bridge Board into the Server System” on page -73. 15. Install the optical drive cable (optional). 16. Install the PCI riser assembly. For instructions, see “Installing the PCI Riser Assembly”. 17. Install the processor air duct. For instructions, see “Installing the Processor Air Duct”. 18.
5 6 4 3 2 1 AF000004 Figure 85. Removing a Fan from the Redundant Fan Module 4. Position the replacement fan so the connector on the fan is at the right and pointing down. Note: Fan locations 1, 2, 3, and 4 use 80mm fans. Fan locations 5 and 6 use 60mm fans. 5. With the fan oriented correctly, insert the fan into the fan module, engaging the connector on the fan into the matching connector on the fan module. 5 6 4 3 2 1 AF000009 Figure 86.
6. Install the server system cover. For instructions, see “Installing the Server System Cover”. Replacing a Fixed Fan Caution: The system fans are NOT hot swappable. Before removing or replacing a fan, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. Note: The fans that are integrated into the power supply cannot be replaced separately.
3 2 1 A Figure 88. Installing a Fan into the Fixed Fan Module 8. Install the fan module assembly. For instructions, see “Replacing a Fan Module”. 9. Install the server system cover. For instructions, see “Installing the Server System Cover”. 10. Plug all peripheral devices and the AC power cable(s) into the server. Installing and Removing the Rack Handles Installing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2.
AF000019 Figure 89. Installing the Rack Handle 6. Install the server system cover. For instructions, see “Installing the Server System Cover”. 7. Install the front bezel. For instructions, see “Installing the Front Bezel”. 8. Plug all peripheral devices and the AC power cable(s) into the server. Removing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”. 2. Power down the server and unplug all peripheral devices and the AC power cable(s).
AF000020 Figure 90. Removing the Rack Handle 6. Install the server system cover. For instructions, see “Installing the Server System Cover”. 7. Plug all peripheral devices and the AC power cable(s) into the server.
4 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. See “Server System References” for a link to the Intel® 5000 Series Chipsets Server Board Family Datasheet where you will find details about specific BIOS setup screens.
“Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. Table 4. Setup Menu Key Use Key to Press Description Pressing on any menu invokes the general help window. Left and right arrows The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a submenu or pick list is displayed. Up arrow Select Item up - The up arrow is used to select the previous value in a menu item's option list, or a value field pick list.
Table 4. Setup Menu Key Use Key to Press Description Save and Exit - Pressing causes the following message to appear: Setup Confirmation Save Configuration changes and exit now? [Yes] [No] If "Yes" is selected and the key is pressed, all changes are saved and Setup is exited. If "No" is selected and the key is pressed, or the key is pressed, the user is returned to where they were before was pressed without affecting any existing values.
Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive. See “Server System References” for a link to the update software. Note: Review the instructions and release notes that are provided in the readme file distributed with the BIOS image file before attempting a BIOS upgrade. The release notes contain critical information regarding jumper settings, specific fixes, or other information to complete the upgrade.
BMC Force Update Mode Disable 2 Password Reset 3 J1D2 2 Enable 3 J1D1 2 3 Clear CMOS J1D3 TP02080 Figure 91. Clear Password Jumper 4. Wait five seconds. 5. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnect the AC power and power up the server. 8. The password is now cleared and can be reset by going into BIOS setup.
BMC Force Update Mode Disable 2 Password Reset 3 J1D2 2 Enable 3 J1D1 2 3 Clear CMOS J1D3 TP02080 Figure 92. Clear CMOS Jumper 4. Wait five seconds. 5. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnect the AC power and power up the system. 8. The CMOS is now cleared and can be reset by going into the BIOS setup.
Appendix A: Technical Reference Cable Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked. Use the figures below to determine the correct cable routing. B A C D E F A B C D E F Power to Server Board (Aux.
Fan Connections Use the figures below to determine the proper fan connections. 3 2 1 AF000145 Figure 94. Connecting the Non-redundant Fan Power Cables to the Passive Mid-plane Board 6 5 4 3 2 1 TP02140 Figure 95.
750W Single Power Supply Input Voltages • 100-127V at 50/60 Hz; 12 A max. • 200-240V at 50/60 Hz; 6 A max. 750W Single Power Supply Output Voltages The table below lists the total wattage available from the power subsystem for each voltage. Ensure that your loads do not exceed the combined total wattage of 750 Watts. For information about calculating the power usage for your configuration, see "Calculating Power Usage." Table 5. Power Supply Output Capability Voltage Maximum Current +3.3 V 36 A +5.
System Environmental Specifications Table 6. System Environmental Specifications Temperature Non-operating -40 ° to 70 °C. Operating 10 ° to 35 °C; derated 0.5 °C for every 1000 ft (305 m) to a maximum of 10,000 ft. Humidity Non-operating 90% relative humidity (non-condensing) at 30 °C. Shock Operating 2.0 g, 11 msec, 1/2 sine Packaged Operational after an 18" free fall. Acoustic noise 7 Bels in sound power for a typical office ambient temperature (65-75 °F).
Appendix B: Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the Baseboard Management Controller (BMC), and the hotswap controller (HSC). See “Server System References” for a link to the software updates.
Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see “Problems with Newly Installed Application Software”. First Steps Checklist • Is AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. 3.
• System cooling fans do not rotate. • Diskette drive activity light does not light. • Hard disk drive activity light does not light. • CD-ROM drive activity light does not light. • There are problems with application software. • The bootable CD-ROM is not detected. Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.
• Are the brightness and contrast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with the system requirements.
• Is the power-on light lit? If not, see “Power Light Does Not Light”. • If your system has LED lights for the fans, is one or more of these LEDs lit? • Are any other control panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status.
• Make sure the driver is loaded and the protocols are bound. • Make sure the hub port is configured for the same duplex mode as the network controller. • Make sure the correct networking software is installed. • If you are directly connecting two servers (without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors.
System Boots when Installing PCI Card System Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot.
include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.
LED Information The Intel® Server Board S5000PAL includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. Table 8.
In addition to the beep codes above, additional beep codes are provided if an Intel® Remote Management Module is installed. The Intel® Remote Management Module provides the following additional beep codes. Table 10. Error Beep Codes Generated by Intel® Remote Management Module Number of Beeps Reason for Beeps and Action to Take 1 Control panel CMOS clear has been initiated. 1-5-1-1 Processor failure. Reseat or replace the failed processor.
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Appendix C: Intel® Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/chassis/SR2500/. For the fastest service, please submit your form via the Internet.
DIMM Configuration DIMM A1 MB and Vendor / part number: __________________________________ DIMM A2 MB and Vendor / part number: __________________________________ DIMM B1 MB and Vendor / part number: __________________________________ DIMM B2 MB and Vendor / part number: __________________________________ DIMM C1 MB and Vendor / part number: __________________________________ DIMM C2 MB and Vendor / part number: __________________________________ DIMM D1 MB and Vendor / part number: ________________________
Peripheral Description Driver Revision IRQ I/O Base Address Make/Model Hot-swap or Fixed IRQ FW Revision FW Revision Video On-board Video Add-in Video NIC On-Board NIC1 On-Board NIC2 Hard Drive Information Drive Type (SCSI, SATA, etc) Management Information On-Board Platform Instrumentation only ___________________________________ Intel® Remote Management Module _______________________________________ Control Panel Information Standard Control Panel _____________________________________________
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done.
Appendix D: LED Decoder During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, BIOS will display the given POST code to the POST Code Diagnostic LEDs found on the back edge of the server board. To assist in troubleshooting a system hang during the POST process, the Diagnostic LEDs can be used to identify the last POST process to be executed.
USB Port Diagnostic LEDs USB Port Back edge of server board MSB LSB Figure 96. Diagnostic LED Placement Diagram Table 12.
Table 12.
Table 12.
Table 12.
Table 12.
Appendix E: Getting Help World Wide Web http://support.intel.com/support/motherboards/server/chassis/SR2500. Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an “Intel® Server Issue Report Form”. A sample form is provided on the following pages.
In Asia-Pacific region Australia.... 1800 649931 Cambodia .. 63 2 636 9797 (via Philippines) China ......... 800 820 1100 (toll-free) .................... 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 2595 Malaysia .... 1 800 80 1390 Myanmar... 63 2 636 9796 (via Philippines) New Zealand 0800 444 365 Pakistan .....
Colombia ... Contact AT&T USA at 01 800 911 0010. Once connected, dial 800 843 4481 Costa Rica . Contact AT&T USA at 0 800 0 114 114. Once connected, dial 800 843 4481 Ecuador (Andimate) .... Contact AT&T USA at 1 999 119. Once connected, dial 800 843 4481 (Pacifictel) ..... Contact AT&T USA at 1 800 225 528. Once connected, dial 800 843 4481 Guatemala . Contact AT&T USA at 99 99 190. Once connected, dial 800 843 4481 Mexico ....... Contact AT&T USA at 001 800 462 628 4240.
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Appendix F: Regulatory and Compliance Information Product Regulatory Compliance Warning: To ensure regulatory compliance, you must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
Product Regulatory Compliance References The following table references Server Chassis Compliance and markings that may appear on the product. Markings below are typical markings however, may vary or be different based on how certification is obtained. Note: Certifications Emissions requirements are to Class A. Table 13.
Table 13.
Table 13.
Electromagnetic Compatibility Notices FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E.
Industry Canada (ICES-003) Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: "Apparelis Numériques", NMB-003 édictee par le Ministre Canadian des Communications.
Korean Compliance (RRL) Following is the RRL certification information for Korea. English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5.
Table 14. Product Ecology Compliance Markings Compliance Regional Description California China Compliance Reference Marking Example Compliance Reference California Code of Regulations, Title 22, Division 4.5; Chapter 33: Best Management Practices for Perchlorate Materials. Special handling may apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate. This notice is required by California Code of Regulations, Title 22, Division 4.5; Chapter 33: Best Management Practices for Perchlorate Materials.
Compliance Regional Description Europe Compliance Reference European Directive 2002/95/EC - Compliance Reference Marking Example None Required. Restriction of Hazardous Substances (RoHS). Threshold limits and banned substances are noted below. Quantity limit of 0.1% by mass (1000 PPM) for: Lead, Mercury, Hexavalent Chromium, Polybrominated Biphenyls Diphenyl Ethers (PBB/PBDE) Quantity limit of 0.
Other Markings Table 15. Other Markings Compliance Description Compliance Reference Marking Example Compliance Reference Stand-by Power Stand-by Power Warnings Multiple Power Cords Multiple Power Cords Warnings English: Applied to product if more than one power cord is used. This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect (2) two power supply cords before servicing. Applied to product if stand-by power switch is used.
Compliance Description Ground Connection Compliance Reference Ground Connection Warnings Compliance Reference Marking Example Line1 : “WARNING:” Swedish on line2: “Apparaten skall anslutas till jordat uttag, när den ansluts till ett nätverk." Finnish on line 3: "Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan." English on line 4: "Connect only to a properly earth grounded outlet.
End-of-Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back.
Appendix G: Warranty Limited Warranty for Intel® Chassis Subassembly Products Intel warrants that the Products (defined herein as the Intel® chassis subassembly and all of its various components and software delivered with or as part of the Products) to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship and will substantially conform to Intel's publicly available specifications for a period of three (3) years after the date the Product was purchased
This Limited Warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. Warranty Limitations and Exclusions These warranties replace all other warranties, expressed or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
• North America and Latin America To obtain warranty repair for the product, please go to the following Web site to obtain instructions: http://support.intel.com/support/ motherboards/draform.htm • In Europe and in Asia Contact your original authorized distributor for warranty service. Any replacement Product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period.
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Appendix H: Installation/Assembly Safety Instructions English The power supply in this product contains no user-serviceable parts. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply. The power button on the system does not turn off system AC power.
After you have completed the six SAFETY steps above, you can remove the system covers. To do this: 1. Unlock and remove the padlock from the back of the system if a padlock has been installed. 2. Remove and save all screws from the covers. 3. Remove the cover(s). For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1.
Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt. Ein Produkt mit mehreren Netzgeräten hat für jedes Netzgerät ein eigenes Netzkabel.
SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten: 1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus. 2. Schalten Sie das System mit dem Hauptschalter aus. 3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose. 4. Auf der Rückseite des Systems beschriften und ziehen Sie alle Anschlußkabel von den I/O Anschlüssen oder Ports ab. 5.
Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt.
CONSIGNES DE SÉCURITÉ -Lorsque vous ouvrez le boîtier pour accéder à l'intérieur du système, suivez les consignes suivantes: 1. Mettez hors tension tous les périphériques connectés au système. 2. Mettez le système hors tension en mettant l'interrupteur général en position OFF (bouton-poussoir). 3. Débranchez tous les cordons d'alimentation c.a. du système et des prises murales. 4. Identifiez et débranchez tous les câbles reliés aux connecteurs d'E-S ou aux accès derrière le système. 5.
Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal. L'emplacement choisi doit être: • "Propre et dépourvu de poussière en suspension (sauf la poussière normale). • "Bien aéré et loin des sources de chaleur, y compris du soleil direct.
Nótese que el interruptor activado/desactivado en el panel frontal no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación. INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones: 1. Apague todos los dispositivos periféricos conectados al sistema. 2.
Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores. Existe peligro de explosión si la pila no se cambia de forma adecuada. Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo.
Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a. separato L'interruttore attivato/disattivato nel pannello anteriore non interrompe l'alimentazione in c.a.
Per il giusto flusso dell'aria e raffreddamento del sistema, rimettere sempre le coperture del telaio prima di riaccendere il sistema. Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema. Per rimettere le coperture del telaio: 1. Controllare prima che non si siano lasciati degli attrezzi o dei componenti dentro il sistema. 2. Controllare che i cavi, dei supporti aggiuntivi ed altri componenti siano stati installati appropriatamente. 3.
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Appendix I: Safety Information English Server Safety Information This document applies to Intel® server boards, Intel® server chassis (pedestal and rackmount) and installed peripherals. To reduce the risk of bodily injury, electrical shock, fire, and equipment damage, read this document and observe all warnings and precautions in this guide before installing or maintaining your Intel® server product.
Indicates do not touch fan blades, may result in injury. Indicates to unplug all AC power cord(s) to disconnect AC power Please recycle battery Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations.
Power and Electrical Warnings Caution: The power button, indicated by the stand-by power marking, DOES NOT completely turn off the system AC power, 5V standby power is active whenever the system is plugged in. To remove power from system, you must unplug the AC power cord from the wall outlet. Your system may use more than one AC power cord. Make sure all AC power cords are unplugged. Make sure the AC power cord(s) is/are unplugged before you open the chassis, or add or remove any non hot-plug components.
System Access Warnings Caution: To avoid personal injury or property damage, the following safety instructions apply whenever accessing the inside of the product: • Turn off all peripheral devices connected to this product. • Turn off the system by pressing the power button to off. • Disconnect the AC power by unplugging all AC power cords from the system or wall outlet. • Disconnect all cables and telecommunication lines that are connected to the system.
Electrostatic Discharge (ESD) Caution: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground -- any unpainted metal surface -- on your server when handling parts. Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges.
Deutsch Sicherheitshinweise für den Server Das vorliegende Dokument bezieht sich auf Intel® Serverplatinen, Intel® Servergehäuse (Standfuß und Rack) sowie installierte Peripheriegeräte. Es enthält Warnungen und Vorsichtsmaßnahmen zur Vermeidung von Gefahren durch Verletzung, Stromschlag, Feuer und Beschädigungen von Geräten. Lesen Sie diese Dokument daher sorgfältig, bevor Sie Ihr Intel® Serverprodukt installieren oder warten.
Weist darauf hin, daß das Anfassen des Gebläses zu Verletzungen führen kann. Bedeutet, alle Netzkabel abzuziehen und das Gerät von der Netzspannung zu trennen. Bereiten Sie bitte Batterie auf Zielbenutzer der Anwendung Dieses Produkt wurde in seiner Eigenschaft als IT-Gerät getestet, das in Büros, Schulen, Computerräumen und ähnlichen öffentlichen Räumlichkeiten installiert werden kann. Die Eignung dieses Produkts für andere Einsatzbereiche als IT (z. B.
Warnungen zu Netzspannung und Elektrizität Caution: Durch Betätigen der mit dem Standby-Symbol gekennzeichneten Netztaste wird das System NICHT vollständig vom Netz getrennt. Es sind weiterhin 5 V aktiv, solange das System eingesteckt ist. Um das System vollständig vom Strom zu trennen, muß das Netzkabel aus der Steckdose abgezogen werden. Das System verfügt möglicherweise über mehrere Netzkabel. Vergewissern Sie sich in diesem Fall, daß alle Netzkabel abgezogen sind.
Warnhinweise für den Systemzugang Caution: Um Verletzungen und Beschädigungen zu vermeiden, sollten Sie vor Arbeiten im Produktinneren folgende Sicherheitsanweisungen beachten: • Schalten Sie alle am Produkt angeschlossenen Peripheriegeräte aus. • Schalten Sie das System mit dem Netzschalter aus. • Trennen Sie das Gerät von der Stromquelle, indem Sie alle Netzkabel vom System bzw. aus der Steckdose ziehen. • Ziehen Sie alle Kabel und alle an das System angeschlossenen Telekommunikationsleitungen ab.
Sie müssen für die gesamte Rack-Einheit einen Netztrennschalter einrichten. Dieser Netztrennschalter muß leicht zugänglich sein und über eine Kennzeichnung verfügen, die besagt, daß er die Stromzufuhr zur gesamten Einheit steuert und nicht nur zu den Servern. Zur Vermeidung von Stromschlaggefahr müssen das Rack selbst und alle darin eingebauten Geräte ordnungsgemäß geerdet sein.
• Prüfen Sie, ob Kabel, Erweiterungskarten sowie weitere Komponenten ordnungsgemäß angebracht sind. • Befestigen Sie die Abdeckungen am Gehäuse des Produkts, wie in dessen Anleitung beschrieben. Laser-Peripheriegeräte oder -Komponenten Caution: Beachten Sie zur Vermeidung von Strahlung und Verletzungen die folgenden Hinweise: • Öffnen Sie keinesfalls das Gehäuse von Laser-Peripheriegeräten oder LaserKomponenten.
ATTENTION Indique la présence d’un risque pouvant entraîner des blessures physiques mineures ou endommager légèrement le matériel si la mise en garde n’est pas prise en compte. AVERTISSEMEN T Indique la présence d’un risque pouvant entraîner des blessures corporelles graves si l’avertissement n’est pas pris en compte. Indique un risque potentiel si les informations signalées ne sont pas prises en compte.
• Dans les régions sujettes aux orages magnétiques, nous vous recommandons de brancher votre système à un suppresseur de surtension et de déconnecter les lignes de télécommunication de votre modem pendant les orages. • Équipé d’une prise murale reliée à la terre. • Équipé d’un espace suffisant pour accéder aux cordons d’alimentation secteur, car ils servent de disjoncteur principal d’alimentation du produit.
niveaux dangereux de tension, de courant et d’énergie. Renvoyez-le au fabricant en cas de problème. Lorsque vous remplacez un bloc d’alimentation à chaud, débranchez le cordon du bloc d’alimentation en cours de remplacement avant de le retirer du serveur. Pour éviter tout risque d’électrocution, mettez le système hors tension et débranchez les cordons d’alimentation ainsi que les systèmes de télécommunication, réseaux et modems reliés au système avant d’ouvrir ce dernier.
• Mettez toutes les vis ou autres attaches de côté lorsque vous retirez les panneaux d’accès. Une fois que vous avez terminé d’accéder à l’intérieur du produit, refixez le panneau d’accès avec les vis ou attaches d’origine. • N’essayez pas d’accéder à l’intérieur du bloc d’alimentation. Il ne contient aucune pièce réparable. Renvoyez-le au fabricant en cas de problème.
Décharges électrostatiques (ESD) Attention:Les décharges électrostatiques (ESD) peuvent endommager les lecteurs de disque dur, les cartes et d’autres pièces. Il est fortement conseillé d’effectuer l’ensemble des procédures décrites à un poste de travail protégé contre les ESD.
Périphériques laser Attention:Pour éviter tout risque d’exposition aux rayonnements et/ou de dommage personnel: • N’ouvrez pas l’enceinte d’un périphérique laser. • Les périphériques laser ne sont pas réparables par l’utilisateur. • Retournez-les au fabricant en cas de problème. Español Información de seguridad del servidor Este documento se aplica a las tarjetas de servidor de Intel®, las carcasas de servidor de Intel® (montaje en bastidor y en pedestal) y los dispositivos periféricos.
Indica un riesgo potencial si no se tiene en cuenta la información indicada. Indica riesgo de descargas eléctricas que podrían causar lesiones graves o la muerte si no se siguen las instrucciones de seguridad. Indica componentes o superficies calientes. Indica que no se deben tocar las aspas de los ventiladores, ya que de lo contrario se podrían producir lesiones.
Manipulacién del equipo Reduzca el riesgo de daños personales o en el equipo: • Respete los requisitos de sanidad y seguridad laborales de su país cuando traslade y levante el equipo. • Utilice medios mecánicos u otros que sean adecuados al trasladar o levantar el equipo. • Para que el peso sea menor para manipularlo con más facilidad, extraiga los componentes que sean de fácil extracción.
Precaución: Para evitar descargas eléctricas o fuego, revise los cables de alimentación que usará con el producto tal y como se describe a continuación: • No intente modificar ni utilizar los cables de alimentación de CA si no son exactamente del modelo especificado para ajustarse a las tomas de corriente conectadas a tierra.
• Al reemplazar una fuente de alimentación de conexión en funcionamiento, desenchufe el cable de alimentación de la fuente de alimentación que va a reemplazar antes de extraerla del servidor. Precaución: Si el servidor se ha estado ejecutando, los procesadores y disipadores de calor estarán recalentados. A no ser que esté instalando o extrayendo un componente de conexión en funcionamiento, deje que el sistema se enfríe antes de abrir las cubiertas.
disponible, protéjase de alguna forma contras las descargas llevando un brazalete antiestático conectado a la toma de tierra de la carcasa (cualquier superficie de metal que no esté pintada) del servidor cuando manipule las piezas. Manipule siempre las tarjetas con el máximo cuidado. Pueden ser sumamente sensibles a las descargas electrostáticas. Sujételas sólo por los bordes.
Periféricos o dispositivos láser Precaución Para evitar el riesgo de la exposición a radiaciones o de daños personales: • No abra la caja de ningún periférico o dispositivo láser • Los periféricos o dispositivos láser no pueden ser reparados por el usuario • Haga que el fabricante los repare Intel® Server System SR2500AL User’s Guide 187
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