Installation guide

Installation Guide
15
6 Contacting Support
If you encounter an issue with your software, please follow the steps below
to obtain support on your product:
1 Connect to our support web page for 24x7 support and to get the
latest technical support information on all Intel
®
Enterprise Servers,
Storage Platforms, and Management Software. Information available
at the support site includes:
 Latest BIOS, firmware, drivers, and utilities available through Intel
®
download center.
 Product documentation, flash demos, installation guides, and quick start
guides.
 A searchable knowledgebase of product information that you can access
from any page in the support site.
2 Utilize the community forums.
3 Chat live with a support person.
4 Contact an Intel
®
representative using one of the support phone
numbers. Charges may apply.
Intel
®
now offers Channel Program members 24x7 technical phone
support
+
on Intel
®
server boards, server chassis, server RAID controller
cards, and Intel
®
Server Management.
+
Requires Login to the Reseller Site to obtain the 24x7 number.