Technical Product Specification

Intel® Server Chassis SC5600 Reliability, Serviceability, and Availability
Revision 1.1
Intel order number E39532-004
81
10.2 Serviceability
The system is designed for service by qualified technical personnel only.
The desired Mean Time To Repair (MTTR) of the system is 30 minutes including the diagnosis
of the system problem. To meet this goal, the system enclosure and hardware were designed to
minimize the mean time to repair.
The following are the maximum times a trained field service technician should take to perform
the listed system maintenance procedures after diagnosis of the system.
Table 64. Maximum Maintenance Procedure Times
Remove Cover Time
Remove and replace fixed hard disk drive 3 minutes
Remove and replace hot-swap hard disk drive 1 minute
Remove and replace 5.25-inch peripheral device 2 minutes
Remove and replace fixed power supply 8 minutes
Remove and replace hot-swap power supply module 15 seconds
Remove and replace hot-swap power supply cage 11 minutes
Remove and replace fixed fan (Front 120-mm fan) 3.5 minutes
Remove and replace fixed fan (Front 92-mm fan) 3 minutes
Remove and replace hot-swap fan 20 seconds
Remove and replace expansion board (PCI Adaptor Card) 1 minute
Remove and replace front panel board 2 minutes
Remove and replace server board (with no expansion boards) 15 minutes
Overall Mean Time To Repair (MTTR) 30 minutes