Intel® Workstation System SC5650SCWS Service Guide Order Number: E81534-002 Revision 1.
Disclaimer Disclaimer ® Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Safety Information Important Safety Instructions Before performing any of the instructions, read all caution and safety statements in this document. See also ® Intel Workstation Boards and Workstation Chassis Safety Information on the Intel Workstation Deployment Toolkit 3.0 CD and/or at: http://support.intel.com/support/motherboards/workstation/sb/cs-010770.
Warnings Warnings Heed safety instructions: Before working with your workstation product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
Preface Preface About this Manual ® Thank you for purchasing and using the Intel Workstation System SC5650SCWS. This manual is written for system technicians responsible for troubleshooting, upgrading, and repairing this workstation board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on adding and ® replacing components on the Intel Workstation System SC5650SCWS.
Preface You may need or want to purchase one or more of the following accessory items for your workstation: Processor Memory DIMMs Hard drive USB floppy drive CD-ROM or DVD-ROM drive RAID controller Operating system For information about which accessories, memory, processors, and third-party hardware were tested and can be used with your board, and for ordering information for Intel products, see: http://support.intel.com/support/motherboards/workstation/S5520SC/compat.
Preface For this information or software Use this Document or Software DIMMs tested with this product Hard Drives tested with this product To make sure your system falls within the allowed power budget Power Budget Analysis tool Available at: http://support.intel.com/support/motherboards/workstation/S5520SC/. See the section on the web page titled, “Installation and Use”.
Contents Contents Safety Information ............................................................................................. iii Preface ................................................................................................................ v Contents .......................................................................................................... viii 1. Workstation System Features ...................................................................... 1 Component Identification ...
Contents System Reference .................................................................................................................. 30 Removing the Left Side Cover....................................................................................... 30 Installing the Left Side Cover ......................................................................................... 31 Removing and Installing the Right Side Cover.......................................................................
Contents System Boots when Installing PCI Card........................................................................ 78 Problems with Newly Installed Application Software .................................................... 78 Problems with Application Software that Ran Correctly Earlier .................................... 78 Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) ..............................................................................................
Contents Français 97 Sécurité: avertissements et mises en garde ................................................................. 98 Domaines d’utilisation prévus ........................................................................................ 99 Sélection d’un emplacement ......................................................................................... 99 Pratiques de manipulation de l’équipement ..................................................................
Figures Figures Figure 1. Intel® Workstation System SC5650SCWS ..................................................................... 1 Figure 2. Front View Components (with Front Bezel Assembly) ................................................... 4 Figure 3. Front View Components (without Front Bezel Assembly) .............................................. 5 Figure 4. Internal Components ....................................................................................................... 6 Figure 5.
Figures Figure 50. Fixed Hard Drive Bay Slot Order (SAS/SATA drives illustrated)................................ 52 Figure 51. Removing EMI Shield from Fixed Hard Drive Cage ................................................... 52 Figure 52. Cable Routing Area on PCI Card Guide ..................................................................... 53 Figure 53. Routing Fixed Hard Drive Required Power Cables and Data Cables ........................ 53 Figure 54. Unlatching Fixed Hard Drive Latch ..............
Workstation System Features 1. Workstation System Features ® This chapter briefly describes the main features of Intel Workstation System SC5650SCWS. This chapter provides a photograph of the product, list of the workstation system features, and diagrams showing the location of important components, and connections on the workstation board. Figure 1. Intel® Workstation System SC5650SCWS Table 1. Workstation System Features Feature Description Dimensions Pedestal Configuration: 17.8 inches high, 9.
Workstation System Features Feature Description One 92-mm system fans (Hard Disk Cage fan) Active processor heat sink(s) is required 2 ® ® Processors Up to two Intel Xeon Processors 5500 series with Thermal Design Power (TDP) up to 130 W ® ® Up to two Intel Xeon Processors 5600 series with Thermal Design Power (TDP) up to 130 W Memory Six memory channels (three channels per processor socket) with support for 800/1066/1333 MT/s ECC Registered (RDIMM) or ECC Unbuffered (UDIMM) DDR3 memory
Workstation System Features Feature Description o o o o o o o drive One DH10 serial port B header Six SATA connectors at 1.
Workstation System Features Component Identification Front View Components A 5.25-inch Device Drive Bays B Front Control Panel C 3.5-inch Drive Bay Access Door D Drive Bay Access Door E Door Lock F Front Panel USB Ports Figure 2.
Workstation System Features A 5.25-inch Device Drive Bays B 3.5-inch Device Drive Bay C Fixed Hard Disk Cage D Fixed Hard Disk Cage EMI Shield (show open) E Front Panel USB Ports Figure 3.
Workstation System Features A Tool-less Device Bay Locks B 5.25-inch Device Bays C 3.5-inch Device Bay D Drive Cage Retention Mechanism E PCI Add-in Card Guide/System Fan Assembly F Workstation Board G Front Panel USB Ports H Rear Tool-less PCI Retention Mechanisms I Fan Duct/System Fan Assembly J Power Supply Figure 4.
Workstation System Features G Location to Install Padlock Loop H External SCSI Port Knockout I Alternate Serial B Port Figure 5.
Workstation System Features Callout Button/LED Name Color Condition Description and voltage, and so forth Off Off AC Power off; Off Powered Down (DC-off state or S5), and no degraded, non-critical, critical conditions exist* * When the workstation is powered down (transitions to the DC-off state or S5), the BMC is still on standby power and retains the sensor and front panel status LED state established before the power-down event.
Workstation System Features Upgradable to support up to 6 hot-swap hard disks via optional hot-swap hard disk drive cage, either ® AXX6DRV3GR or AXX6DRV3GEXP, For instructions on installing the hot-swap hard disk cage, see Intel Server Chassis SC5650 Service Guide. The hot-swap drive cage AXX6DRV3GEXP requires a SAS controller add-in card or a SAS module card. You may purchase an optional 2.5” carrier kit (AXX25DRVADPTR) to install 2.5-inch hard drives into 3.5-inch hot-swap drive cages.
Workstation System Features Figure 8. Workstation Board Connector and Component Locations Configuration Jumpers Figure 9. Configuration Jumper Location Table 2. Configuration Jumpers Jumper Name Pins What happens at system reset… CMOS Clear (J2C1) 1-2 (Default) Protect CMOS: These pins should have a jumper in place for normal system operation. 2-3 If pins 2-3 are connected for 5 to 10 seconds with AC power unplugged, the CMOS settings will be cleared on next reset.
Workstation System Features Jumper Name Pins What happens at system reset… BIOS Recover (J1E5) 1-2 (Default) These pins should be connected for normal system operation. 2-3 The main system BIOS does not boot with pins 2-3 connected. The system only boots from EFI-bootable recovery media with a recovery BIOS image present. BMC Force Update 1-2 (Default) BMC Firmware Force Update Mode – Disabled. (J1H1) 2-3 BMC Firmware Force Update Mode – Enabled.
Workstation System Features Intel® Light-Guided Diagnostics Callout LED Functions A. System Status LED The status LED indicates whether a system is operating correctly has experienced a minor fault, or a major system error. For details about this LED, see the Technical Production Specification. B. ID LED You can turn off this LED either by pressing a chassis button or by using system management software.
Workstation System Features Callout LED Functions I. DIMM B2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_B2. Replace the faulty DIMM. J. DIMM A1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A1. Replace the faulty DIMM. K. DIMM A2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A2. Replace the faulty DIMM. L.
Workstation System Features ® When Intel Embedded Workstation RAID Technology II is enabled with embedded SATA controller, enclosure management is provided through the SATA_SGPIO connector on the workstation board when a cable is 2 attached between this connector and the backplane or I C interface. / NOTE ® For help with navigating the BIOS Setup utility, see the Intel Workstation System SC5650SCWS Technical Product Specification.
Workstation System Features Table 4.
Workstation System Features Storage Controller Storage Mode Description RAID Types and Levels Supported Driver RAID Management Software RAID Software User’s Guide ESRTII Driver Intel® RAID Web Console 2 Intel RAID Software User’s Guide Compatible Backplane SW RAID 0/1/10 standard SW RAID 16 4 SAS Ports Up to 6 SAS or SATA drives via expander backplane in the ® Intel Workstation System SC5650SCWS SW RAID 5 with optional AXXRAKSW5 Microsoft Windows* and selected Linux* Versions only ®
Workstation System Features Graphics Card Population Graphics Card Support One graphics card with maximum 300-W power in PCI Express* slot 6, or up to two graphics cards with maximum 150-W power in PCI Express* slot 4 and slot 6. Keep PCI Express* Slot 3 empty for optimal air flow when populating a graphics card in PCI Express* slot 4. Note: Please follow the installation guide accompanying your graphics card for the power connection.
Workstation Board Features Figure 12. DIMM Sockets DDR3 DIMMs must meet the following requirements: 18 Use only 240-pin DDR3 DIMMs. A minimum of one 1 GB DDR3 DIMM is required in DIMM socket DIMM_A1. Either registered DDR3 DIMMs (RDIMMs) or ECC unbuffered DDR3 DIMMs (UDIMMs). No mixing of RDIMMs and UDIMMs. Mixing memory type, size, speed, and/or rank on this platform has not been validated and is not supported Mixing memory vendors is not supported on this platform by Intel.
Workstation System Features When installing Quad-rank DIMM, must populate Quad-Rank DIMM starting with the first slot of each memory channel. For a complete list of supported memory DIMMs, see the links under “Additional Information and Software”. Channel Population Requirements for Memory RAS Modes ® The Intel Workstation System SC5650SCWS supports two memory RAS modes: Independent Channel Mode, and Mirrored Channel Mode.
Workstation Board Features / NOTE ® Neither SGPIO nor SES connection is required in the Intel Workstation System SC5650SCWS for the expander backplane LED control. ® The PCI Express* Gen 1 slot (x8 Mechanically, x4 Electrically) is not available when the Intel SAS Entry RAID Module AXX4SASMOD is installed and vice versa. Figure 13.
Workstation System Features Intel® Integrated RAID Module SROMBSASMR ® The Intel Integrated RAID Module SROMBSASMR provides four SAS connectors that support up to six hard ® drives in the Intel Workstation System SC5650SCWS. ® The Intel Integrated RAID Module SROMBSASMR supports full featured SAS/SATA Hardware RAID 0, 1, 5, 6 and striping capability for spans 10, 50, 60 with 128MB embedded cache memory. Optional backup battery (AXXRSBBU3) could be ordered separately.
Workstation Board Features Intel® Local Control Panel ® The following figure shows the features available on the Intel Local Control Panel, which is optional accessory ® of Intel Workstation System SC5650SCWS. A LCD display (variable content) B LCD up navigation button C LCD down navigation button D LCD backup level navigation button E LCD command enter button G Front Panel USB Ports Figure 14.
Workstation System Features Hot Swap Drive Cage ® The Intel Workstation System SC5650SCWS is upgradeable to either of below two hot swap driver cages with a SAS/SATA backplane, which support up to six hot swap SAS or SATA hot swap hard drives. ® Refer to Intel Server Chassis SC5650 Service Guide for instructions to upgrade to hot swap hard drive cage. Drive Cage Product Code Description AXX6DRV3GR Non-Expander SAS/ SATA Backplane kit. Support either 3.5-inch SAS or 3.5-inch SATA hard drives.
System Utilities 2. System Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which you use to change workstation configuration defaults. You can run the BIOS Setup with or without an operating system present. See “Additional Information and Software” for a link to the Technical Product Specification where you will find details about specific BIOS setup screens.
System Utilities Table 6. Keyboard Commands Press Description Help - Pressing F1 on any menu opens the general Help window. ← The left and right arrow keys are used to move between the major menu pages. The keys have no effect if a submenu or pick list is displayed. ® ↑ Select Item up - The up arrow is used to select the previous value in a menu item’s option list, or a value field pick list. Pressing activates the selected item.
System Utilities Preparing for the Upgrade The following steps explain how to prepare to upgrade the BIOS including how to: / Record the current BIOS settings Obtain the upgrade utility Prepare a storage media for the utility NOTE In the unlikely event a BIOS error occurs during the BIOS update process, you may need to follow a recovery process to return the system to service. See “Recovering the BIOS” for instructions on performing a BIOS recovery. Recording the Current BIOS Settings 1.
System Utilities / NOTE You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. Recovering the BIOS In the rare event the BIOS becomes damaged, you must complete the recovery process to return the system to service.
System Utilities 8. Startup.nsh file will execute automatically and initiate the BIOS update with the recovery BIOS capsule file. Once the recovery process is complete, the message, “BIOS has been updated successfully” displays. 9. Power off the system and revert the BIOS recovery jumper position to default (pin 1-2). 10. Power on the system.
System Utilities Clearing the CMOS If you cannot access the BIOS setup screens, you must use the CMOS Clear jumper to reset the configuration RAM. The CMOS Clear jumper is located on jumper block J2C1. Figure 17. CMOS Clear Jumper 1. 2. 3. 4. 5. 6. 7. Power down the workstation and unplug the AC power cord. Open the workstation chassis. For instructions, see your workstation chassis documentation.
Hardware Installations and Upgrades 3. Hardware Installations and Upgrades Before You Begin Before working with your workstation product, pay close attention to the “Safety Information”.
Hardware Installations and Upgrades Figure 18. Removing Left Side Cover Installing the Left Side Cover 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Slide the left side cover on the chassis and latch securely (see letter “A” in the following figure). 3. (Optional) Replace screws (see letter “B”). 4. Reconnect all peripheral devices and the AC power cord. Power up the workstation. Figure 19.
Hardware Installations and Upgrades Removing and Installing the Right Side Cover WARNING This system chassis must be operated with the Right side cover installed to ensure proper cooling. Removing the Right Side Cover 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Power down the workstation and unplug all peripheral devices and the AC power cable. 3. Remove the left side cover. For instructions, see “Removing the Left Side Cover”. 4.
Hardware Installations and Upgrades Figure 21. Installing Right Side Cover Removing and Installing the Front Bezel Assembly Removing the Front Bezel Assembly 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Turn off all peripheral devices connected to the workstation. Turn off the workstation. 3. Disconnect the AC power cord. 4. Remove the left side cover. For instructions, see “Removing the Left Side Cover”. 5.
Hardware Installations and Upgrades Figure 22. Removing Front Bezel Assembly Installing the Front Bezel Assembly 1. Observe the safety and ESD precautions listed in “Safety Information”. 2. Line up the three clips on the right side of the front bezel assembly with the corresponding slots on the right side of the chassis (see letter “A” in the following figure). Engage the clips with the slots (see letter “B”). Rotate the left side of the front bezel assembly towards the chassis (see letter “C”).
Hardware Installations and Upgrades Removing and Installing System Fan Duct WARNING This system chassis must be operated with the fan duct installed to ensure proper cooling. Removing the System Fan Duct 1. Observe the safety and ESD precautions listed in “Safety Information”. 2. Power down the workstation and unplug all peripheral devices and the AC power cable. Remove the left side cover. For instructions, see “Removing the Left Side Cover”. 3. Remove fixed hard disk cage.
Hardware Installations and Upgrades Figure 25. Installing System Fan Duct Installing and Removing Memory ® The silkscreen on the Intel Workstation System Workstation board for the DDR3 DIMM sockets displays DIMM_A1, DIMM_A2, DIMM_B1, DIMM_B2, DIMM_C1, DIMM_C2, DIMM_D1, DIMM_D2, DIMM_E1, DIMM_E2, DIMM_F1, and DIMM_F2, starting from the inside of the board. See “Memory” for a discussion on memory installation rules, requirements, and options. See “Additional Information and Software”.
Hardware Installations and Upgrades Figure 26 .Installing Memory 5. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (Step “A” ) 6. Holding the DIMM by the edges, remove it from its anti-static package. 7. Position the DIMM above the socket. Align the small notch in the bottom edge of the DIMM with the key in the socket (Step “B” ) 8. Insert the bottom edge of the DIMM into the socket (Step “C”) 9.
Hardware Installations and Upgrades CAUTION Processor must be appropriate: If you install a processor that is inappropriate for your workstation, you may damage the workstation board. See “Additional Information and Software” for a link to the list of compatible processor(s). ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor or workstation board.
Hardware Installations and Upgrades Figure 28. Opening the Processor Socket Load Plate 7. Remove the processor socket protective cover: Grasp the socket protective cover by the two tabs and carefully lift it straight up as shown in the figure 8. Save the protective cover. Figure 29. Removing the Processor Socket Protective Cover CAUTION To avoid damage, DO NOT drop the cover onto the socket wires or components. 9.
Hardware Installations and Upgrades Figure 31. Install the processor 11. Close the load plate and socket lever: Close the load plate all the way as shown in (Step “A”), push down on the load plate (Step “B”) and close the socket lever and ensure the load plate tab engages under the socket lever when fully closed (Step “C”) Figure 32. Close Load Plate and Socket Lever 12. Install the heatsink(s). See “Installing the Processor Heatsink(s)” for instructions. Replacing the Processor 1.
Hardware Installations and Upgrades Installing the Processor Heatsink(s) Selecting the Processor Heatsink(s) Each processor requires a heatsink. An active heatsink has a fan attached to the heatsink and a cable that ® must be connected to the workstation board. The following table shows the compatible Intel Thermal Solution with maximum processor power support. Table 7.
Hardware Installations and Upgrades 6. Using a #2 Philips* screwdriver to tighten each fastener diagonally according to the white, circled numbers in Figure 33. (Step “C” in Figure 33). 7. Securely re-tighten each fastener again in the same order as performed in Step 6. (Step “D” in Figure 33.) Callout A. Processor Heatsink Connector CPU_1 Callout B. Processor Heatsink Connector CPU_2 Figure 34. Locating Active Heatsink Cable Connections 8.
Hardware Installations and Upgrades 4. Remove the front bezel assembly. For instructions, see “Removing the Front Bezel Assembly”. 5. Remove the EMI shield from the 5.25-in device drive bay (see letter “A” in the following figure). Move latch to the “unlock” position (see letter “B”). Figure 35. Removing 5.25-inch drive EMI Shield 6. Insert the CD-ROM or DVD-ROM drive into the 5.25-in device drive bay (see letter “C” in the following figure).
Hardware Installations and Upgrades Figure 37. Removing 5.25-inch Device Filler Panel from Front Bezel Assembly 8. Reinstall the front bezel assembly. For instructions, see “Installing the Front Bezel Assembly”. 9. Reinstall the left side cover. For instructions, see “Installing the Left Side Cover”. 10. Reconnect all peripheral devices and the AC power cable(s). Power up the Workstation. Removing a DVD-ROM or CD-ROM Drive 44 1.
Hardware Installations and Upgrades Figure 38. Removing CD-ROM or DVD-ROM Drive (SATA Optical Drive is shown) 6. If reinstalling a new CD-ROM or DVD-ROM drive, see “Installing a DVD-ROM or CD-ROM Drive” for instructions. If not replacing the drive, reinstall the EMI shield and front bezel filler panel, if available. Figure 39. Installing 5.
Hardware Installations and Upgrades Installing PCI Add-in Cards / NOTE Before installing any PCI add-in boards, you may want to install an operating system. 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Power down the workstation and unplug all peripheral devices and the AC power cable. 3. Remove the left side cover. For instructions, see “Removing the Left Side Cover”. 4.
Hardware Installations and Upgrades board in your equipment log. Set jumpers or switches on the board according to the manufacturer’s instructions. 7. Hold the PCI add-in board by its top edge or upper corners. Firmly press the add-in board into an expansion slot on the workstation board (see letter “A” in the following figure). Close the back panel PCI Add-in Card Retention Device (see letter “B”). Figure 42. Installing PCI Add-in Card 8.
Hardware Installations and Upgrades Figure 43. Open PCI Add-in Card Retention Device 5. Disconnect any cables that may be attached to the PCI add-in board that needs to be removed. 6. Firmly grab the PCI add-in board by its top edge or upper corners and remove from the expansion slot on the workstation board (see letter “A” in the following figure). Place the removed add-in board in an anti-static protective wrapper. Close the back panel PCI Add-in Card Retention Device (see letter “B”). Figure 44.
Hardware Installations and Upgrades Figure 45. Installing PCI Slot Shield 8. Reinstall the left side cover. For instructions, see “Installing the Left Side Cover”. 9. Reconnect all peripheral devices and the AC power cable(s). Power up the workstation. Replacing the Fixed Hard Disk Drive Cage 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Power down the workstation and unplug all peripheral devices and the AC power cable. 3. Remove the left side cover.
Hardware Installations and Upgrades 6. Disconnect cables from any installed fixed hard drives. If necessary, remove hard drives from fixed hard drive cage. For instructions on removing fixed hard drives, see “Removing a Fixed Hard Drive”. 7. Push the blue plastic release mechanism upward to release the fixed hard drive cage (see letter “A” in the following figure). Once released, pull the fixed hard drive cage from the chassis (see letter “B”). Figure 47. Release Fixed Hard Drive Cage from Chassis 8.
Hardware Installations and Upgrades Figure 49. Re-attaching Hard Disk Drive Cage EMI Shield 12. Re-install the front bezel assembly. For instructions, see “Removing and Installing the Front Bezel Assembly” 13. Re-install the left side cover. For instructions, see “Installing the Left Side Cover”. 14. Plug all peripheral devices and the AC power cable(s) back into the workstation. Power up the workstation.
Hardware Installations and Upgrades Figure 50. Fixed Hard Drive Bay Slot Order (SAS/SATA drives illustrated) 1. Observe the safety and ESD precautions listed in Appendix A, “Safety Information”. 2. Power down the workstation and unplug all peripheral devices and the AC power cable. 3. Remove the left side cover. For instructions, see “Removing the Left Side Cover”. 4. Remove the front bezel assembly. For instructions, see “Removing the Front Bezel Assembly”. 5.
Hardware Installations and Upgrades 6. Remove any PCI add-in boards that use the PCI card guide. For instructions, see “Removing PCI Add-in Boards”. 7. Route the required power cables and data cables through the cable routing hole (see letter “A”) on the PCI card guide. Figure 52. Cable Routing Area on PCI Card Guide 8. Route the required power cables and data cables from behind the PCI card guide through the cable routing area at the bottom of the fixed drive cage. Figure 53.
Hardware Installations and Upgrades Figure 54. Unlatching Fixed Hard Drive Latch 10. Insert fixed hard drive into drive bay and push until it stops. Ensure the power and data connector end of the hard drive are facing forward. Figure 55. Inserting Hard Drive into Fixed Drive Bay 11. Push drive latch in to lock hard drive into drive bay.
Hardware Installations and Upgrades Figure 56. Latching Drive Latch 12. Install additional drives as necessary. 13. Install power (see letter “A” in the following figure) and data (see letter “B”) cables to each of the installed drives.The cables route through the oval opening at the bottom of the fixed drive cage. Figure 57.
Hardware Installations and Upgrades 14. Re-attach the drive cage EMI shield to the chassis and tighten the thumb screw. Figure 58. Re-installing Drive Cage EMI Shield 15. Re-install any PCI add-in cards that were removed. For instructions, see “Installing PCI Add-in Boards”. 16. Re-install the front bezel assembly. For instructions, see “Installing the Front Bezel Assembly”. 17. Re-install the left side cover. For instructions, see “Installing the Left Side Cover”. 18.
Hardware Installations and Upgrades Figure 59. Removing EMI Shield from Fixed Hard Drive Cage 6. Disconnect the data and power cables from the hard drive to be removed (see letter “A” in the following figure). Pull the drive latch forward (see letter “B”) to unlatch the drive-locking mechanism for the hard drive you want to remove. Figure 60. Preparing Fixed Hard Drive for Removal 7. Slide the hard drive out of the fixed hard drive cage and place the hard drive on an antistatic surface.
Hardware Installations and Upgrades Figure 61. Removing Fixed Hard Drive from Drive Bay 8. Re-attach the drive cage EMI shield to the chassis and tighten the thumb screw. Figure 62. Re-install Drive Cage EMI Shield 9. Re-install the front bezel assembly. For instructions, see “Installing the Front Bezel Assembly”. 10. Re-install the left side cover. For instructions, see “Installing the Left Side Cover”. 11. Plug all peripheral devices and the AC power cable(s) into the workstation.
Hardware Installations and Upgrades Replacing the Front Panel Board Your workstation system must be operated with a front panel board installed. CAUTION The front panel board is NOT hot-swappable. Before removing or replacing the front panel board, you must first take the workstation out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. 1.
Hardware Installations and Upgrades Figure 64. Unattaching Front Panel Board from Chassis 7. Carefully remove the front panel board through the opening in the left side of the chassis (see letter “A” in the following figure). Disconnect the front panel cable (see letter “B”) and the chassis intrusion cable (see letter “C”) from the front panel board. Figure 65. Removing Front Panel Board from Chassis 8. 60 Remove standoffs from the old front panel and install on the new front panel.
Hardware Installations and Upgrades Figure 66. Removing Standoffs from Front Panel Board 9. Attach the front panel cable (see letter “A” in the following figure) and the chassis intrusion cable (see letter “B”) to the new front panel board. Slide the new front panel board through the opening in the left side of chassis (see letter “C”). Figure 67. Installing Front Panel Board in Chassis 10. Use one hand to align the front panel board in position inside the chassis.
Hardware Installations and Upgrades Figure 68. Positioning Front Panel Board in Chassis 11. Reinstall the right side cover. Reinstall the two screws. Figure 69. Reinstall Right Side Cover on Chassis 12. Reinstall the front bezel assembly. For instructions, see “Installing the Front Bezel Assembly”. 13. Reinstall the left side cover. For instructions, see “Installing the Left Side Cover”. 14. Reconnect all peripheral devices and the AC power cable. Power up the workstation.
Hardware Installations and Upgrades Replacing a Fixed Power Supply CAUTION Hazardous conditions, power supply: Hazardous voltage, current, and energy levels are present inside the power supply. There are no user-serviceable parts inside it; servicing of the power supply should only be done by technically qualified personnel. To replace a fixed power supply, use the following instructions: 1. Observe the safety and ESD precautions listed in “Safety Information”. 2.
Hardware Installations and Upgrades Figure 71. Removing Fixed Power Supply from Chassis 7. Insert the new fixed power supply in chassis. Ensure the blue locking mechanism is still in the open position. Make sure the new fixed power supply rests on the small metal shelf on the side wall of the chassis (see letter “A” in the following figure). Figure 72. Insert Fixed Power Supply into Chassis 8. 64 Rotate the blue locking mechanism to the locked position (see letter “A” in the following figure).
Hardware Installations and Upgrades Figure 73. Locking Fixed Power Supply into Chassis 9. Route and connect the power cables to the workstation board. 10. Install the left side cover. For instructions, see “Installing the Left Side Cover”. 11. Reconnect all peripheral devices and the AC power cable to the workstation. Power up the workstation. Replacing Rear System Fan CAUTION The system fan for the Intel® Worksation System SC5650SCWS is NOT hot swappable.
Hardware Installations and Upgrades Figure 74. Removing Rear System Fan from Chassis 6. Reconnect the fan cable to the workstation board System fan 5 header (see letter “A”). Install the new system fan in the snap-in bracket is shown in the following figure (see letter “B”). Figure 75. Installing Rear System Fan from Chassis 66 7. Install the system fan duct. For instructions, see “Removing and Installing System Fan Duct”. 8. Install the left side cover.
Hardware Installations and Upgrades Replacing Hard Disk Cage Fan CAUTION ® The system fan for the Intel Workstation System SC5650SCWS is NOT hot swappable. Before removing or replacing a fan, you must first take the workstation out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. 1. Observe the safety and ESD precautions listed in “Safety Information”. 2.
Hardware Installations and Upgrades Figure 77. Removing Fan from Fixed Drive Cage 8. Install the new system fan in the snap-in bracket is shown in the following figure. Figure 78. Installing Fan on Fixed Drive Cage 9. 68 Slide the drive cage into the drive bay slot on the chassis. You should hear a click when the blue plastic retention mechanism locks into place. Be sure to feed the fan cable through the slot first so it exits through the back of the drive cage.
Hardware Installations and Upgrades Figure 79. Inserting Fixed Drive Cage into Chassis 10. Make the backplane and workstation board cable connections. 11. Reinstall system fan duct and chassis left side cover if available. Install Feed for a Pedestal-configured Chassis / NOTE ® Do not install feet on your Intel Workstation System SC5650SCWS, if it is to be installed in a rack. Only install feet on a pedestal-configured chassis. 1. Observe the safety and ESD precautions listed in “Safety Information”.
Hardware Installations and Upgrades Figure 80. Install Feed on Pedestal-configured Chassis 5. Put chassis in the upright position. 6. Reconnect all peripheral devices and the AC power cable to the workstation. Power up the workstation. Replacing the CMOS Battery The lithium CMOS battery on the workstation board powers the RTC (Real-Time Clock) in the absence of power.
Hardware Installations and Upgrades VAROITUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. 1. Observe the safety and ESD precautions at the beginning of this book. For more information, see “Safety Information”. 2. Turn off all peripheral devices connected to the workstation. Turn off the workstation. 3. Disconnect the AC power cord from the workstation. 4.
Hardware Installations and Upgrades 12. Run the BIOS Setup utility to restore the configuration settings to the real-time clock (RTC).
Troubleshooting 4. Troubleshooting This chapter helps you identify and solve problems that might occur while using the system. For any issue, first ensure you are using the latest software. These software updates include updates for the BIOS, Baseboard Management Controller (BMC), FRUSDR, hot-swap controller (HSC), and Management Engine (ME) firmware. See “Additional Information and Software” for a link to the software updates.
Troubleshooting 11. Are all device drivers properly installed? 12. Are the configuration settings made in Setup correct? 13. Is the operating system properly loaded? See the operating system documentation. 14. Did you press the system power on/off switch on the front panel to turn the workstation on (power on light should be lit)? 15. Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V∼ or a NEMA 6-15R outlet for 200-240 V∼? 16.
Troubleshooting Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: Power light does not light. No characters appear on screen. Characters on the screen appear distorted or incorrect. System cooling fans do not rotate. CD-ROM or DVD-ROM drive activity light does not light. There are problems with the application software. The bootable CD-ROM or DVD-ROM is not detected. Try the following solutions in the order given.
Troubleshooting 3. Are the brightness and contrast controls on the video monitor properly adjusted? 4. Is the video monitor signal cable properly installed? 5. Does this video monitor work correctly if plugged into a different system? 6. Is the on-board video controller enabled in the BIOS? 7. Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. 8.
Troubleshooting 4. Have any of the fan motors stopped? Use the workstation management subsystem to check the fan status. 5. Have your fans speeded up in response to an overheating situation? 6. Have your fans speeded up in response to a fan that failed? 7. Are the fan power connectors properly connected to the workstation board? 8. Is the cable from the front panel board connected to the both the front panel board and to the workstation board? 9.
Troubleshooting The controller stopped working when an add-in adapter was installed Make sure the cable is connected to the port from the on-board network controller. Make sure your BIOS is current. See “Additional Information and Software” for a link to the current version. Make sure the other adapter supports shared interrupts. Make sure your operating system supports shared interrupts. Try reseating the add-in adapter.
Troubleshooting Check the following: / 1. If you are running the software from a USB floppy disk, CD-ROM, or DVD-ROM, try a different disk. 2. Check your system using virus detection software. 3. Uninstall and reinstall the software. Make sure all necessary files are installed. 4. If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. 5.
Troubleshooting LED Information ® The Intel Workstation System SC5650SCWS includes LEDs that can aid in troubleshooting your system. See ® “Intel Light-Guided Diagnostics”. BIOS POST Beep Codes The following table lists the POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Please note that not all error conditions are supported by BIOS beep codes. Table 9.
Appendix A: Regulatory and Compliance Information Appendix A: Regulatory and Compliance Information Product Regulatory Compliance Warning: To ensure regulatory compliance, you must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
Appendix A: Regulatory and Compliance Information Product EMC Compliance - Class A Compliance This workstation chassis has been tested and verified to comply with the following electromagnetic compatibility ® (EMC) regulations when installed in a compatible Intel host system. For information on compatible host system(s), refer to Intel's Workstation Builder Web site or contact your local Intel representative.
Appendix A: Regulatory and Compliance Information Product Regulatory Compliance Markings ® This Intel workstation chassis product bears the following regulatory marks. Table 11.
Appendix A: Regulatory and Compliance Information RRL KCC Mark Korea China Compulsory Certification Mark China Electromagnetic Compatibility Notices FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Appendix A: Regulatory and Compliance Information This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled: "Digital Apparatus," ICES-003 of the Canadian Department of Communications. Europe (CE Declaration of Conformity) This product has been tested in accordance to, and complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC).
Appendix A: Regulatory and Compliance Information If you do not have access to Intel's Web address, please contact your local Intel representative. • • • • • Workstation Chassis: (base chassis is provided with power supply and fans) - UL listed. Workstation board: you must use an Intel workstation board - UL recognized. Add-in boards: must have a printed wiring board flammability rating of minimum UL94V-1.
Appendix A: Regulatory and Compliance Information CRoHS Substance Tables: China CRoHS requires products to be provided with controlled substance information. Intel understands the end-seller (entity placing product into market place) is responsible for providing the controlled substance information. Controlled substance information is required to be in Simplified Chinese.
Appendix A: Regulatory and Compliance Information 88 Intel® Workstation System SC5650SCWS Service Guide
Appendix A: Regulatory and Compliance Information China Packaging Recycle Marks (or GB18455-2001) Intel EPSD has the following ecological compliances: Cardboard and fiberboard packaging will be marked as recyclable in China. China Packaging Recycling Marks is required on retail packaging to be marked as recyclable using China’s recycling logo. Due to regional variances in mark acceptances, all three marks accepted worldwide will be implemented on Intel’s cardboard and fiberboard.
Appendix B: Safety Information Appendix B: Safety Information English Workstation Safety Information ® ® This document applies to Intel workstation boards, Intel workstation chassis (pedestal and rackmount), and installed peripherals. To reduce the risk of bodily injury, electrical shock, fire, and equipment damage, read this ® document and observe all warnings and precautions in this guide before installing or maintaining your Intel workstation product.
Appendix B: Safety Information Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other product categories and environments (such as medical, industrial, residential, alarm systems, and test equipment), other than an ITE application, may require further evaluation.
Appendix B: Safety Information The power supply cord(s) is/are the main disconnect device to AC power. The socket outlet(s) must be near the equipment and readily accessible for disconnection. The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground.
Appendix B: Safety Information Other Hazards Battery Replacement Caution: There is the danger of explosion if the battery is incorrectly replaced. When replacing the battery, use only the battery recommended by the equipment manufacturer. Dispose of batteries according to local ordinances and regulations. Do not attempt to recharge a battery. Do not attempt to disassemble, puncture, or otherwise damage a battery.
Appendix B: Safety Information Deutsch Sicherheitshinweise für den Workstation ® ® Das vorliegende Dokument bezieht sich auf Intel Workstationplatinen, Intel Workstationgehäuse (Standfuß und Rack) sowie installierte Peripheriegeräte. Es enthält Warnungen und Vorsichtsmaßnahmen zur Vermeidung von Gefahren durch Verletzung, Stromschlag, Feuer und Beschädigungen von Geräten. Lesen Sie diese Dokument daher sorgfältig, bevor Sie Ihr Intel® Workstationprodukt installieren oder warten.
Appendix B: Safety Information Zielbenutzer der Anwendung Dieses Produkt wurde in seiner Eigenschaft als IT-Gerät getestet, das in Büros, Schulen, Computerräumen und ähnlichen öffentlichen Räumlichkeiten installiert werden kann. Die Eignung dieses Produkts für andere Einsatzbereiche als IT (z. B. Medizin, Industrie, Alarmsysteme oder Prüfgeräte) kann u. U. weitere Tests erfordern. Standortauswahl Das System ist für den Betrieb innerhalb normaler Büroumgebungen geeignet.
Appendix B: Safety Information Vorsicht: Prüfen Sie zur Vermeidung von Stromschlag- oder Feuergefahr die mit dem Produkt zu verwendenden Netzkabel wie folgt: • • • • • • • Nehmen Sie keine Änderungen an einem Netzkabel vor, und benutzen sie es nicht, wenn es nicht genau in die geerdeten Netzsteckdosen paßt. Netzkabel müssen die folgenden Anforderungen erfüllen: Die Nennbelastbarkeit des Netzkabels muß mindestens so hoch sein wie die am Produkt angegebenen Nennstromaufnahme.
Appendix B: Safety Information Elektrostatische Entladungen (ESD) Vorsicht: Elektrostatische Entladungen können zur Beschädigung von Festplatten, Platinen und anderen Komponenten führen. Daher sollten Sie alle Arbeiten an einer ESD-Workstation ausführen.
Appendix B: Safety Information Votre serveur doit être intégré et entretenu uniquement par des techniciens qualifiés. Vous devez suivre les informations de ce guide et les instructions d’assemblage des manuels de serveur pour vérifier et maintenir la conformité avec les certifications et approbations de produit existantes. Utilisez uniquement les composants décrits et réglementés spécifiés dans ce guide.
Appendix B: Safety Information Domaines d’utilisation prévus Ce produit a été testé comme équipement informatique (ITE) et peut être installé dans des bureaux, des écoles, des salles informatiques et des endroits commerciaux similaires.
Appendix B: Safety Information Avertissements sur le cordon d’alimentation Si aucun cordon d’alimentation secteur n’a été fourni avec votre produit, vous devez vous en procurer un qui soit approuvé pour une utilisation dans votre pays.
Appendix B: Safety Information Pour éviter tout risque d’électrocution, le rack et chaque élément de l’équipement installé dans le rack doivent être correctement reliés à la terre. Décharges électrostatiques (ESD) Attention: Les décharges électrostatiques (ESD) peuvent endommager les lecteurs de disque dur, les cartes et d’autres pièces. Il est fortement conseillé d’effectuer l’ensemble des procédures décrites à un poste de travail protégé contre les ESD.
Appendix B: Safety Information En el caso de que haya diferencias entre la información para un producto en particular contenida en este documento y la información proporcionada con dicho producto o en el sitio Web, la documentación del producto es la que prevalece. Sólo personal técnico cualificado debe montar y prestar los servicios para el servidor.
Appendix B: Safety Information Aplicaciones y usos previstos Este producto ha sido evaluado como equipo de tecnología informática (ITE) que puede instalarse en oficinas, escuelas, salas de equipos informáticos o lugares de ámbito comercial similares.
Appendix B: Safety Information Advertencias sobre el cable de alimentación Si no se ha proporcionado con el producto ningún cable de alimentación de CA, adquiera alguno cuyo uso esté aprobado en su país.
Appendix B: Safety Information El usuario es el responsable de la instalación de un dispositivo de desconexión de la alimentación principal para toda la unidad del bastidor. El acceso a este dispositivo de desconexión deberá ser de fácil acceso y deberán incluirse indicaciones que lo identifiquen como el control de alimentación eléctrica de toda la unidad, no sólo de los servidores.
Appendix B: Safety Information 以及设备毁坏的危险，请在安装或维护 Intel® 服务器产品之前阅读本文档并遵循本指南中的所有警告和预防措施。 如果本文档中的信息与特定产品的随附信息或 Web 站点信息之间存在不一致，请以产品文档为准。 服务器须由合格的技术人员进行集成和维护。 必须遵守本指南的规定和服务器手册的装配指导，以确保符合现有的产品认证和审 批。仅使用本指南中描述和规定的指定组件。使用其他产品/组件将使产品的 UL 认证和其他管理审批无效，并可能导致产品不符合销售地的产品法规。 安全警告与注意事项 为避免人身伤害与财产损失，安装本产品之前，请阅读以下所有安全指导和信息。 下面所列的安全符号可能在整个文档中使用并可能标注于产品和 / 或产品包装之上。 注意 注意 表示如果无视此项轻微人身伤害或财产损失的危险 警告 表示如果无视此严重人身伤害的危险 表示如果无视所示信息，即存在潜在的危险 表示如果不遵守安全指导，存在可导致严重伤害或死亡的电击危险 表示灼热组件或表面 表示请勿触摸风机叶片，否则可能致伤 表示拔下所有交流电线，断开交流电源 106 Intel®
Appendix B: Safety Information 预期应用使用 根据评估，本产品为信息技术设备 (ITE)，可安装在办公室、学校、计算机房和类似的商业场所。本产品对于非 ITE 应用的其他产品种类和环境（如医疗、工业、住宅、报警系统和测试设备）的适用 性尚有待进一步的评估。 场地选择 本系统专为在典型办公环境运行而设计。请选择符合以下条件的地点： 清洁、干燥，无气载微粒（而非一般的室内尘埃）。 通风良好，远离热源（包括直接日晒和散热器）。 远离振动源或物理震动。 与电气设备产生的强大电磁场隔离。 在易受闪电袭击的地区，我们建议将系统插入电涌抑制器并在闪电期间断开通信 线路与调制解调器之间的连接。 提供正确接地的墙壁插座。 提供足够的空间，以便拿取电源供应线，因为这是本产品的主要电源断开器。 设备操作规范 减少人身伤害或设备受损的危险： 移举设备时遵守当地的职业健康与安全要求。 借助机械手段或其他合适的手段移举设备。 拆除一切易分离组件，以降低重量并方便操作。 电源与电气警告 注意事项 电源按钮（如待机电源标记所示）并不能完全关闭系统的交流电源，只要系
Appendix B: Safety Information 若非所需的符合接地插座的确切类型，请勿尝试修改或使用交流电线 电源线须符合以下标准： 电源线的电气额定值须大于产品上标注的电流额定值。 电源线须拥有适合插座的安全接地插头或触点。 电源线为交流电源的主要断开设备。插座须靠近设备并可随时断开。 电源线须插入所提供的拥有合适接地的插座。 系统使用警告 注意事项 为避免人身伤害或财产损失，无论何时检查产品内部，以下安全指导都适用： 关闭所有与本产品相连的外设。 按下电源按钮至关闭状态，关闭系统。 从系统或墙壁插座上拔下所有交流电线，断开交流电源。 断开与系统相连的所有线缆和通信线路。 卸除舱口盖时，保留所有螺钉及其他紧固件。完成产品内部检查之后，请 用螺钉或紧固件重新固定舱口盖。 请勿打开电源供应设备。电源供应设备内没有可维修部件。请与生产商联系 维修事宜.
Appendix B: Safety Information 注意事项 为避免受伤，请勿触摸运转的风机叶片。如果系统的风机上配有防护装置，请勿卸 下风机防护装置运行系统。 机架固定件警告 设备的机架须固定在稳固的支座上，以防从中安装服务器或设备时倒塌。须按照机 架生产商提供的安装说明进行安装。 从下往上将设备安装在机架上，最重的设备安装在机架的最底层。 一次只从机架上安装一件设备。 您须负责安装整个机架装置的主要电源断开设备。此主要断开设备须随时可用，且 须标明为控制整个装置（而不仅限于服务器）的电源。 为避免潜在的电击危险，须对机架及其上所安装的每一件设备实行正确的安全接地 。 静电放电 (ESD) 注意事项 ESD 会损坏磁盘驱动器、主板及其他部件。我们建议您执行 ESD 工作站的所有步骤。如果没有 ESD 工作站，则采取一些静电放电保护措施，操作部件时，戴上与服务器上的机箱接地 或任何未喷漆金属表面连接的防静电腕带。 操作主板时始终保持小心。它们可能对 ESD 非常敏感。拿持主板时只接触边缘。从保护包装中或从服务器上取出主板后，请将 主板组件侧面朝上放置在无静电的接地表面上。请使用导电泡沫垫（若有
Appendix B: Safety Information 注意事项 为避免幅射暴露和/或人身伤害： 请勿打开任何激光外设或激光设备的外壳 激光外设或激光设备为非用户维修设备 请与生产商联系维修事宜 110 Intel® Workstation System SC5650SCWS Service Guide
Appendix C: Installation/Assembly Safety Instructions Appendix C: Installation/Assembly Safety Instructions English The power supply in this product contains no user-serviceable parts. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply. The power button on the system does not turn off system AC power.
Appendix C: Installation/Assembly Safety Instructions 5. Connect all external cables and the AC power cord(s) to the system. A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
Appendix C: Installation/Assembly Safety Instructions 6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein. SICHERHEISMASSNAHMEN: Immer wenn Sie die Gehäuseabdeckung abnehmen um an das Systeminnere zu gelangen, sollten Sie folgende Schritte beachten: 1. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus. 2. Schalten Sie das System mit dem Hauptschalter aus. 3. Ziehen Sie den Stromanschlußstecker Ihres Systems aus der Steckdose. 4.
Appendix C: Installation/Assembly Safety Instructions Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d'utiliser ni modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis.
Appendix C: Installation/Assembly Safety Instructions Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal. L'emplacement choisi doit être: • "Propre et dépourvu de poussière en suspension (sauf la poussière normale).
Appendix C: Installation/Assembly Safety Instructions 2. Extraiga y guarde todos los tornillos de las tapas.Extraiga las tapas. Para obtener un enfriamiento y un flujo de aire adecuados, reinstale siempre las tapas del chasis antes de poner en marcha el sistema. Si pone en funcionamiento el sistema sin las tapas bien colocadas puede dañar los componentes del sistema. Para instalar las tapas: 1. Asegúrese primero de no haber dejado herramientas o componentes sueltos dentro del sistema. 2.
Appendix C: Installation/Assembly Safety Instructions Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell'alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a. separato.
Appendix C: Installation/Assembly Safety Instructions Il sistema è progettato per funzionare in un ambiente di lavoro tipo. Scegliere una postazione che sia: 118 • "Pulita e libera da particelle in sospensione (a parte la normale polvere presente nell'ambiente). • "Ben ventilata e lontana da fonti di calore, compresa la luce solare diretta. • "Al riparo da urti e lontana da fonti di vibrazione. • "Isolata dai forti campi magnetici prodotti da dispositivi elettrici.
Appendix D: Getting Help Appendix D: Getting Help World Wide Web http://support.intel.com/support/motherboards/workstation/S5520SC/ If you encounter an issue with your workstation platform, please follow these steps to obtain support on your product. 1. Get connected to our support web page for 24x7 support when you need it to get the ® latest and most complete technical support information on all Intel Enterprise Workstation and Storage Platforms.
® Intel Workstation Issue Report Form Intel® Workstation Issue Report Form Issue Report Form (Rev 3.5) NOTE: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Workstation board or System: (Example: S5520HC, S5520SC) Workstation Chassis: (Example SC5600. If third-party chassis is used, indicate make and model.
® Intel Workstation Issue Report Form Processor information: Type Speed sSpec Thermal Solution Processor 1 Processor 2 Processor 3 Processor 4 Thermal solution (heatsink) examples: (1U, Passive with air ducting, Active w/fan, and so forth) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCIExpress* Adapters, RAID Controllers, SCSI Controllers, and so forth): Type Slot Manufacturer Model Firmw
® Intel Workstation Issue Report Form Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so forth): Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft Windows Workstation 2003*, Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail): Intel® RAID Controller: (Example SRCU42E) RAID controller part numb
® Intel Workstation Issue Report Form Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: Intel® Workstation System SC5650SCWS Service Guide 123
® Intel Workstation Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description. Have you returned systems or components to your place of purchase because of this issue? If yes, please provide a brief description.
