Specifications

Getting Help
112 Intel
®
Server System SR1670HV Service Guide
10. Getting Help
If you encounter an issue with your server system, follow these steps to obtain support:
1. Visit the following Intel support web page:
http://support.intel.com/support/motherboards/server
This web page provides 24x7 support when you need it to get the latest and most
complete technical support information on all Intel Enterprise Server and Storage
Platforms. Information available at the support site includes:
Latest BIOS, firmware, drivers and utilities
Product documentation, installation and quick start guides
Full product specifications, technical advisories and errata
Compatibility documentation for memory, hardware add-in cards, chassis support
matrix and operating systems
Server and chassis accessory parts list for ordering upgrades or spare parts
A searchable knowledgebase to search for product information throughout the
support site
2. If you are still unable to obtain a solution to your issue, send an email to Intel’s
technical support center using the online form available at
http://supportmail.intel.com/scripts-emf/welcome.aspx
Lastly, you can contact an Intel support representative using one of the support phone
numbers available at
http://support.intel.com/support/9089.htm
(charges may apply). Intel customer support
suggests filling out the issue report form available in Intel® Server Issue Report Form to
better service the issue.
Intel also offers Channel Program members around-the-clock 24x7 technical phone
support on Intel
®
server boards, server chassis, server RAID controller cards, and Intel
®
Server Management at http://www.intel.com/reseller/.
You will need to log in to the Reseller site to obtain the 24x7 number.
10.1 Warranty Information
To obtain warranty information, visit the following Intel web site:
http://support.intel.com/support/motherboards/server/sb/CS-010807.htm