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Reference

Common Problems and Solutions

For a list of hardware components that have been tested with this system,

see: http://support.intel.com/support/motherboards/server/s5500bc/

The system does not boot or show video at power-on.

•

Check that the +12V CPU power connector is plugged in. Without this

cable, the processors will not have any power.

•

Only Intel Xeon processors 5500 series” with 95 W and less

Thermal Design Power (TDP) are supported on this server board.

Previous generation Intel Xeon processors are not supported.

Beep code 1-5-2-1 in a system means you do not have Intel Xeon

processors 5500 sequence installed or first processor socket is empty.

•

The system generates the memory error beep code and POST diagnostic LED

message {0XE0~0XEF} that means some memory errors in early POST .

•

Remember, all DIMMs must be:

•

DDR3 800/1066/1333 MT/s ECC Registered DIMM and ECC or Non-ECC

unbuffered DIMM.

•

From the same manufacturer.

•

Installed beginning with DIMM A1.

The system sometimes works, but is exhibiting erratic behavior.

Software

• BIOS, Drivers, and Operating System Installation

A. Confirm BIOS Version: Look on the Server/System Management screen in the BIOS Setup

Utility to determine the installed BIOS version. Compare this to the versions at:

http://support.intel.com/support/motherboards/server/s5500bc

If new versions are available, update the BIOS on your server. See the User Guide on the Intel

Server

Deployment Toolkit 3.0 CD for update instructions.

B. Configure your RAID Controller: Use the instructions provided with the RAID controller.

C. Install your Operating System: Use the instructions provided with the RAID controller

and with the operating system.

D. Install Operating System Drivers: With the operating system running, insert the

Intel

Server Deployment Toolkit 3.0 CD. If using a Microsoft Windows* operating system, the Intel

Deployment Assistant will autorun and allow you to select the appropriate drivers to install. On other

operating systems, browse the CD folders to locate and install the driver files.

Install Add-in

Cards

See the documentation that

came with your server chassis

for add-in card installation.

For the Intel

Server Chassis

SC5650, see the Quick Start User's

Guide accompanying the chassis.

Side 2

IMPORTANT NOTE: Return to your Intel

Server

Chassis Quick Start User's Guide, or your non-Intel

chassis documentation to finish installation and

configuration of your Intel

Server Board S5500BC.

Return to this document to finish up, including software,

BIOS, drivers and operating system installation.

Install DIMM Memory Modules

To Install DIMMs:

Memory Conﬁgurations and Population Order:

This server board supports up to 8 DDR3-800/1066/1333

ECC RDIMM and ECC or Non-ECC UDIMM.

DDR3 DIMM Memory Identiﬁcation:

DIMM notch and

socket bump must

align as shown.

Open both DIMM socket levers.

Push down firmly on the DIMM until it

snaps into place and both levers close.

Insert DIMM making sure the connector edge

of the DIMM aligns correctly with the slot.

IMPORTANT! Visually check that each

latch is fully closed and correctly

engaged with each DIMM edge slot.

Note location of alignment notch.

CAUTION: Avoid touching contacts when

handling or installing DIMMs.

DDR3

Memory Type: Minimum of one 1 GB, DDR3 800/1066/1333 MHz compliant 240-pin DIMM.

Memory sizing and configuration is supported only for qualified DIMMs approved by

Intel

. For a list of supported memory, see the tested memory list at

http://support.intel.com/support/motherboards/server/s5500bc/compat.htm

Note: For additional memory configurations, see the User Guide on the Intel

Server

Deployment Toolkit 3.0 CD that accompanied your Intel

Server Board S5500BC, or go to:

http://support.intel.com/support/motherboards/server/s5500bc

DIMM_E1

DIMM_E2

DIMM_D1

DIMM_D2

DIMM_B1

DIMM_B2

DIMM_A1

DIMM_A2

Make Server

Board Power

Connections

CAUTION:

Note the location of the latch on each power

cable connector and align it with the

matching tab on each server board socket.

Attach the CPU power connector.

Attach the main power connector.

Attach the AUX power connector

if you are using the Intel

Server Chassis SC5650.

IMPORTANT NOTE:

If you are using a non-Intel server chassis

with an ATX power supply, see the documentation that came

with your chassis for installation information.

Server

Board

Main Power

Connector Detail

Latch

Ta b

CPU Power

Connector Detail

P14

Auxiliary Signal

Power Detail

Connect Hard Drives/Optical

Drive to Server Board

Connect SATA Data Cables

to server board here.

Begin cable connections

at the SATA 0 location.

210

SATA Data

Cable Connector

Server

Board

Attach Intrusion Switch

Cable

Note: For a non-Intel chassis, see your chassis

documentation for intrusion switch requirements.

Intrusion

Switch

Connector

Server

Board

Attach Front Panel, Serial, and

USB Connections

Serial B

Front

Panel

USB 0-1 USB 2-3

Note: For a non-Intel chassis, see your chassis documentation for

front panel features and server board connection requirements.

Chassis Fan Connections

For a non-Intel server chassis, see the "Making Connections ... Quick Reference"

section below, and the documentation accompanying your chassis for specific

chassis fan connection requirements.

Attach fans with

4-pin connectors

here.

Server

Board

Finishing Up

Before installing your operating system, you

must finish your chassis installation, make

I/O connections and plug in AC power.

See your chassis

documentation for AC

power and grounding

requirements.

CAUTION: See your chassis

documentation for AC power and

grounding requirements.

Network

USB

6-7

USB

8-9

NIC1

10/100/

1000 Mb

NIC2

10/100/

1000 Mb

Video

Serial A

Intel

Server Board S5500BC

Component Layout

See your Intel

Server

Board S5500BC User's

Guide for expanded

component and

connection information.

ICH10

Note: Refer to the

Technical Product

Specification for

Diagnostic LED

decoder list.

Diagnostic LEDs

DIMM_A2

DIMM_A1

DIMM_B2

DIMM_B1

DIMM_E1

DIMM_E2

DIMM_D1

DIMM_D2

CPU 1 Socket

CPU 2 Socket

Slot 7 (PCI Express* x8)

Slot 6 (PCI Express* x8, Riser Card)

Slot 5 (PCI Express* x8)

Slot 4 (PCI 32/33)

RMM3

Slot 3 (PCI Express* x4)

MGMT

NIC 2

USB 9

USB 8

NIC 1

USB 7

USB 6

VGA

Serial A

SYS FAN 3

SYS FAN 2

SATA 4

USB 2-3

USB 0-1

SATA 5

Serial B

HSBP_A

Main Power

CPU Power

BIT1

LSB

DIMM Fault

LEDs

Front Panel Header

CPU 1 FAN

SYS FAN 1 CPU 2 FAN

DIMM Fault LEDs

IOH

P/S AUX

SATA RAID

Key

Status LED

ID LED

BIT3

BIT2

BIT6

MSB

BIT4

BIT5

BMC

SATA 0

SATA 1

SATA 3

SATA 2

Battery

IPMB

SATA SGPIO

Making Connections to the Server Board ... Quick Reference

Notes: Not all optional connections are shown

in this diagram. Refer to the Reference section

of this Quick Start User's Guide, your Intel

Server Board S5500BC User's Guide, and your

server chassis documentation for additional

connection information.

IMPORTANT Note:

Cables should be tied

for better airflow.

Use cable-ties as necessary.

Serial ATA

SATA SGPIO

Front USB

HSBP_A

Intrusion

IPMB

SATA RAID Key

Front USB

Aux. Power

12V CPU Power

Main Power

Serial B

Front Panel

CPU 2 Socket

CPU 1 Socket

CPU Fan

Q R

System Fan

2-30-1

A complete list of accessories and spares can be found at:

http://support.intel.com/support/motherboards/server/s5500bc

(search for the document titled “Spares and Configuration Guide”.)

Install Optical

Drive and

Hard Drive(s)

See the documentation

that came with your

server chassis for drive

installation.

Note: For a non-Intel Chassis, see your chassis documentation for server board

connection information.

B. System Fan 1 Header

C. System Fan 2 Header

D. System Fan 3 Header

Q. CPU1 Fan Header

R. CPU2 Fan Header

Intel

Server Chassis SC5650

CPU/System Fan Connections

A. +12V CPU Power Connector

N. Main Power Connector

O. Auxiliary Power Connector

P. Front Panel Header

Required Connections

Intel

Server Chassis SC5650

Optional Connections

L. HSBP_A

I. SATA RAID Key

G. USB 0-1

H. USB 2-3

F. SATA connectors

M. Serial B

J. Chassis Intrusion Header

K. IPMB

E. SATA SGPIO

Intel

Server Chassis SC5650

Document Type

Available Documents

Technical Product Specification

Spares and Configuration Guide

Tested Hardware and Operating System List

Tested Memory List

Tested Processor List

Software and Drivers

Content

In-depth technical information

Supported accessories and spares list

Tested peripherals and operating systems list

Tested memory list

Supported processors list

Up-to-date firmware, driver and utility information

Additional Reference documents available at: http://support.intel.com/support/motherboards/

server/s5500bc/

Accessories and Order Codes

Intel

Remote Management Module 3

SATA Slim-Line DVD

AXXRMM3

AXXRAKSW5

AXXLCPPED

AXXSATADVD

Additional Reference documents available at:

http://support.intel.com/support/motherboards/server/s5500bc/

ATX I/O Shield

AXXTIO

Intel

RAID Activation Key

Intel

Local Control Panel (LCD)

® ®