Intel Matrix Storage Console Reference Content

I cannot create a recovery volume even though my system has a controller that supports Intel®
Rapid Recover Technology.
I do not see any of the following options in the Intel® Matrix Storage Console:
• Protect data using Intel Rapid Recover Technology
• Create Recovery Volume
• Convert to Recovery Volume
There is no option to create a recovery volume (#4. Recovery Volume Options) in the Intel®
Matrix Storage Manager option ROM.
Solution
Intel Rapid Recover Technology requires support in the driver and the option ROM. The feature
will not be available if an option ROM that includes support for Intel Rapid Recover Technology is
not integrated into the system BIOS. Contact your system manufacturer for further information.
Intel® Matrix Storage Console is corrupted or non-functional
Description
One of the following issues is seen when opening the Intel® Matrix Storage Console:
• Corruption
• Non-functional items on screen
• No information is shown in console panes, even when the application size is increased
Solution
Use the following steps to uninstall and re-install the console application.
1. Click the uninstall option in the Start Menu (Start » All Programs » Intel® Matrix
Storage Manager » Uninstall). This will not uninstall the driver; it will only uninstall non-
required components such as the user interface and event notification service.
2. Download and install the latest version of the Intel® Matrix Storage Manager.
Degraded RAID 1 volume will not rebuild after failed hard drive is
replaced
Description
If you replace a failed RAID 1 member hard drive with a new hard drive, the volume rebuild will
not occur automatically; user action is required.
Solution