Intel® Server System R1304BTSSFAN/R1304BTLSFAN/ R1304BTLSHBN Service Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Intel Order Number G21355-004
Disclaimer Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit CD and/or at http://www.intel.com/support/ motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.
iv Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
vi Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Preface About this Manual Thank you for purchasing and using the Intel® Server System R1304BTSSFAN/ R1304BTLSFAN/R1304BTLSHBN. This manual is written for system technicians responsible for troubleshooting, upgrading, and repairing this server system. This document provides reference information, feature information, and step-by-step instructions on how to add and replace components on the server system. Manual Organization Chapter 1 provides an overview of the server system.
Product Contents The Intel® Server System R1304BTSSFAN ships with the Intel® Server Board S1200BTS. The Intel® Server System R1304BTLSFAN/R1304BTLSHBN ships with the Intel® Server Board S1200BTL. There are three versions of this server system: the Intel® Server System R1304BTSSFAN, Intel® Server System R1304BTLSFAN and the Intel® Server System R1304BTLSHBN. The contents of each server system are listed below.
• Rack handles, installed in the server system • Standard front panel, installed in the server system • Cables: — Four SATA cables for SATA HDDs — One front panel USB cable, installed in the server system — One front panel cable, installed in the server system • Documentation, drivers, and installation DVD Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide ix
Intel® Server System R1304BTLSHBN Contents Your Intel® Server System R1304BTLSHBN ships with the following items: • • • • • • One Intel® Server Board S1200BTL installed in the server system One 350-W power supply module, installed in the server system Three system fans, with attached cables, installed in the server system: One passive heat sink, in the server system product box Four hot-swap hard disk drive carriers, installed in the server system.
Server System References If you need more information about this product or information about the accessories that you can use with this server chassis, use the following resources.
For this Information or Software xii Use this Document or Software Technical information about the server chassis, including sub-system overviews and mechanical drawings Intel® Server System R1304BTSSFAN/R1304BTLSFAN/ R1304BTLSHBN Technical Product Specification If you just received this product and need to install it Intel® Server System R1304BTLSFAN/R1304BTLSHBN Quick Start User's Guide in the product box.
Table of Contents Safety Information ..................................................................................................... iii Important Safety Instructions ................................................................................................ iii Wichtige Sicherheitshinweise ............................................................................................... iii Consignes de sécurité .......................................................................................
Preparing for the Upgrade ........................................................................................... 21 Upgrading the BIOS .................................................................................................... 22 Recovering the BIOS .................................................................................................. 22 Recovering the BIOS ...........................................................................................................
Replacing the Server Board .................................................................................................59 Removing the Server Board ........................................................................................59 Installing the Server Board ..........................................................................................60 Replacing the CMOS Battery ...............................................................................................
LED Information .......................................................................................................... 84 BIOS POST Beep Codes ............................................................................................ 84 Appendix C: Warranty ..............................................................................................85 Limited Warranty for Intel® Chassis Subassembly Products ............................................... 85 Appendix D: Getting Help ................
List of Figures Figure 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN.......................................... 1 Figure 2. Intel® Server System R1304BTLSHBN ..................................................................... 1 Figure 3. Front Controls and LEDs............................................................................................ 4 Figure 4. Back Panel Connectors.............................................................................................. 6 Figure 5.
Figure 43. Cable Routing (R1304BTLSHBN) .........................................................................
List of Tables Table 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Feature Summary ................................................................................................................................... 2 Table 2. Control Panel LED Functions ...................................................................................... 4 Table 3. NIC LED Descriptions .................................................................................................6 Table 4.
xx Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
1 Server System Features This chapter briefly describes the main features of the server system. This chapter provides illustrations of the product, a list of the server system features, and diagrams showing the location of important components and connections on the server system. Figure 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN Note: Figure 1 is shown without an optional optical drive installed. Figure 2.
Table 1 summarizes the features of the server system. Table 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN/ R1304BTLSHBN Feature Summary Feature Dimensions Server Board Description • • • • 1.67 inches high (4.24 centimeters) 17.25 inches wide (43.82 centimeters) 20 inches deep (50.
Table 1. Intel® Server System R1304BTSSFAN/R1304BTLSFAN/ R1304BTLSHBN Feature Summary Feature Description Fans Supports three system fans.
Chassis Component Identification This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label on the inside of the chassis cover to assist in identifying components. System Front Panel The front of the server system includes the following buttons and LEDs. Note: The LAN3/4 LEDs are not used on the Intel® Server Systems R1304BTSSFAN/ R1304BTLSFAN or R1304BTLSHBN.
Table 2. Control Panel LED Functions LED Status Color Condition What It Means Green On System ready/No alarm. Green Blink System ready, but degraded: redundancy lost such as PS or fan failure; non-critical temp/ voltage threshold; battery failure; or predictive PS failure. Amber On Critical alarm: Voltage, thermal, or power fault; CPU missing; insufficient power unit redundancy resource offset asserted.
System Rear A B C D E H G F AF003566 A. AC Power Connector E. NIC 2 Connector (10/100/1000 MB) B. Serial Port A F. PCI Express* Slot C. Video Connector G. USB Ports D. NIC 1 Connector (10/100/1000 MB) H. USB Ports Figure 4. Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information. Table 3. NIC LED Descriptions LED Left Right 6 LED State Green LED State NIC State Off LAN link is not established. On LAN link is established.
Peripheral Devices (R1304BTSSFAN/R1304BTLSFAN) The server system provides locations and hardware for installing hard drives, slimline CD-ROM drive, or DVD-ROM drive. You must purchase the drives separately. Available options include: • Slimline Optical Drive Bay • Hard Disk Drive Bay HDD0/HDD1/HDD2/HDD3 Peripheral Devices (R1304BTLSHBN) The server system provides locations and hardware for installing hard drives, slimline CD-ROM drive, or DVD-ROM drive. You must purchase the drives separately.
Internal Components (R1304BTSSFAN) C D B E A F G J I H A AF003908 A. Rack Handles (two) F. System Memory DIMM Sockets B. Server Board G. Cooling Fans C. PCIe* Riser Assembly H. Front Panel D. Processor and Heatsink I. Hard Drive Bays E. Power Supply J. Front Panel Slimline Optical Drive Figure 5.
Internal Components (R1304BTLSFAN) C D B E A F J G I A H AF003564 A. Rack Handles (two) F. System Memory DIMM Sockets B. Server Board G. Cooling Fans C. PCIe* Riser Assembly H. Front Panel D. Processor and Heatsink I. Hard Drive Bays E. Power Supply J. Front Panel Slimline Optical Drive Figure 6.
Internal Components (R1304BTLSHBN) C D B E A F G J I A H AF003565 A. Rack Handles (two) F. System Memory DIMM Slots B. Server Board G. Cooling Fans C. PCIe* Riser Assembly H. Front Panel Board D. Processor and Heatsink I. Hard Drive Bays E. Power Supply J. Slimline Optical Drive Figure 7.
Server Board Connectors/Components (S1200BTS) A. Slot 4, 32 Mbit/33 MHz PCI N. SYS_FAN_1 B. Slot 5/6, PCI Express* Gen2 x4 (x8 connector) O. CPU connector C. SATA_KEY P. CPU Fan connector D. Slot 7, PCI Express* Gen2 x8 (x16 connector) Q. Chassis Intrusion E. Ethernet and Dual USB COMBO R. SATA_SGPIO F. Ethernet and Dual USB COMBO S. SYS_FAN_3 G. Video port T. Six 3Gb/s SATA ports H. External Serial port U. Internal USB connector I. CPU Power connector V.
J. SYS_FAN_2 W. CMOS battery K. DIMM slots X. Front Panel L. MAIN power connector Y. HDD LED M. TPM connector Figure 8.
C Slot 3/4, PCI Express* Gen2 x4 (x8 connector) T CPU Fan connector D Slot 5, PCI Express* Gen2 x4 (x8 connector) U USB connector for smart module E Slot 6, PCI Express* Gen2 x8 (x16 connector) V SAS Module connector F Chassis Intrusion W IPMB G SATA_KEY X SYS_FAN_1 H Two Ethernet and Dual USB COMBO Y HSBP I Video port Z SATA_SGPIO J External Serial port AA Internal Serial Connector K RMM4 Lite Connector BB Front Panel Connector L CPU Power Connector CC HDD LED M SYS
Configuration Jumpers BIOS Recovery 2 J2G1 3 Default Password Clear 2 J1G1 3 Default Protected 2 RTC Default J1H3 3 ME Force Update 2 J2J1 3 Enabled Cleared Clear Default Enabled AF003618 Figure 10. Configuration Jumper Locations (S1200BTS) Figure 11.
Jumper Name BIOS Recovery Jumper Purpose Jumper in normal position (pins 1-2) allows normal system operation with correct BIOS settings. System will POST normally. Jumper in maintenance mode (pins 2-3) allows Intel® AMT setting/ password reset. Jumper removed is used to recover from a corrupted BIOS. Bootable media with a valid BIOS ROM required. Password Clear Jumper in normal position (pins 1-2) allows the system to successfully POST and boot to the operating system environment.
Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the following requirements outlined. For a list of qualified components, see the links under “Server System References” on page xi. Processor For a complete list of supported processors, see the links under “Server System References” on page xi. Memory The Intel® Server Board S1200BTS/S1200BTL supports a DDR3-based memory subsystem. The server board supports up to two DIMM sockets per channel.
The Independent Channel Mode is the default Maximum Performance Mode preferred for Intel® Xeon® E3-1200 based platforms. All three channels may be populated in any order and have no matching requirements. All channels must run at the same interface frequency, but individual channels may run at different DIMM timings (RAS latency, CAS latency, and so on).
18 Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
2 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which are used to change server configuration defaults. You can run BIOS Setup with or without an operating system present. See the links under “Server System References” on page xi for a link to the Intel® Server Board S1200BT Technical Product Specification where you will find details about specific BIOS setup screens.
“Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. Table 5. Setup Menu Key Use Key to Press Description Pressing the key on any menu opens the general help window. Left and right arrows The left and right arrow keys are used to move between the major menu pages. The keys have no effect if a submenu or pick list is displayed.
Table 5. Setup Menu Key Use Key to Press Description Save and Exit - Pressing causes the following message to display: Setup Confirmation Save Configuration changes and exit now? [Yes] [No] If “Yes” is selected and is pressed, all changes are saved and Setup is exited. If “No” is selected and is pressed, or is pressed, the user is returned to where they were before was pressed without affecting any existing values.
Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive. See “Server System References” on page xi for a link to the update software. Note: Before attempting a BIOS upgrade, review the instructions and release notes provided in the readme file distributed with the BIOS image file. The release notes contain critical information regarding jumper settings, specific fixes, and other information to complete the upgrade.
3. Insert the bootable BIOS Recovery media containing the new BIOS image files. A BIOS recovery can be accomplished from SATA CD and USB Mass Storage device. Please note this platform does not support recovery from a USB floppy. The recovery media must contain the following files under the root directory: ✧ FVMAIN.FV ✧ UEFI iFlash32 ✧ *Rec.CAP ✧ Startup.nsh (update accordingly to use proper *Rec.CAP file) 4. Plug the system into the AC power source and power it on. 5.
Clearing the CMOS 9. If you cannot access the BIOS setup screens, you must use the Protected RTC (CMOS clear) jumper to reset the configuration RAM. For location of the jumper, see “Configuration Jumpers” on page 14. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. For instructions, see your server chassis documentation. 3. Move the jumper from the default operating position (covering pins 1 and 2) to the reset/clear position (covering pins 2 and 3). 4. Wait five seconds. 5.
update utility may generate an error stating the Integrated BMC is still in update mode. 7. Power down and remove the AC power cord. 8. Open the server chassis. 9. Move jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2). 10. Close the server chassis. 11. Reconnect the AC cord and power up the server.
26 Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
3 Hardware Installations and Upgrades Caution: No components in the Intel® Server System R1304BTSSFAN/R1304BTLSFAN are hotswappable. Before removing or installing any component in this server system, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.
Removing and Installing the Server Cover Removing the Server System Cover You must operate the server system with the server system cover in place to ensure proper cooling. You must remove the cover to add or replace components inside of the server. None of the internal components are hot-swappable. Before removing the server system cover, power down the server and unplug all peripheral devices and the AC power cable.
Installing the Server System Cover 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Place the cover over the server system so that the side edges of the cover sit just inside the server system side-walls. Slide the cover forward. See letter “A” in Figure 13. 3. Install the three screws at the front of the server and one screw at the end of the server. See letter “B” in Figure 13. A B Recessed Edge A AF003703 Figure 13.
Removing and Installing the Processor Air Duct Always operate your server system with the processor air duct in place. The air duct is required for proper airflow within the server system. Removing the Processor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover.
Installing the Processor Air Duct 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Lower the air duct into place, insert the two hooks at the front of the processor air duct into the corresponding slots on the bracket.
Installing and Removing Memory Caution: The memory is NOT hot-swappable. Before removing or replacing any memory DIMM, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM B1, and DIMM B2 starting from the center of the board.
Installing DIMMs To install DIMMs, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Locate the DIMM sockets. See Figure 15. Figure 15. Installing the Memory 5.
2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Locate the DIMM sockets. See Figure 15. 5. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket. 6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package. 7. Install the server system cover.
Replacing the Processor Note: This manual assumes a processor is already installed and you are referring to these steps to replace your processor. If you are setting up this system for the first time, see the Quick Start User’s Guide included in the product box. Caution: Use only processors validated to work with this server board. See “Server System References” on page xi for a link to the list of compatible processor(s).
Installing the Processor To install a processor, follow these instructions: 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Locate the processor socket and raise the socket handle completely. See Figure 16. AF004572 Figure 16.
AF004573 AF004574 Figure 17. Opening the Load Plate Caution: Do not touch the socket pins; they are very sensitive and easily damaged. 6. Remove the processor from the packaging box and remove the protective shipping cover. See Figure 18. A AF003189 Figure 18.
7. Orient the processor with the socket so the processor cutouts match the socket notches. See letter “A” in Figure 19. 8. Set the processor into place as shown by letter “B” in Figure 19. AF004575 Figure 19. Installing the Processor Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly. 9. Remove the protective socket cover. See Figure 20.
AF004577 AF004576 AF004579 Save the protective cover. A AF004578 AF004580 Figure 20. Removing the Protective Socket Cover Note: Retain the protective socket cover for use when removing a processor that will not be replaced. 10. Lower the CPU load plate. 11. Tighten the shoulder screw. 12. Lower the socket lever. 13. Install the heat sink. For instructions, see “Installing the Heat Sink” on page 40.
Installing the Heat Sink Before installing the heat sink, you must install your processor. For instructions, see “Installing the Processor” on page 36. Caution: The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 1. Remove the protective cover from the TIM on the underside of the heat sink. Do not touch the TIM. 2. Orient the heat sink over the processor as shown in Figure 21.
7. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29.
Installing and Removing a Hard Drive (R1304BTSSFAN/R1304BTLSFAN) Caution: The hard drives are NOT hot-swappable. Before removing or replacing a hard drive, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. You can install up to four SATA drives. The HDD0 drive bay is at the left side of the chassis.
B A Screw AF003684 Figure 22. Removing Drive Carrier from the Server System (R1304BTLSFAN) 7. Insert hard drive into the carrier with the bottom-side of the drive facing up. 8. Attach the hard drive to the carrier with four screws as shown. 9. Re-install the hard drive/carrier assembly into the chassis. D C AF003686 Figure 23. Installing Drive into Drive Carrier (R1304BTSSFAN/ R1304BTLSFAN) 10. Secure the hard drive/carrier assembly with the screws. 11. Connect the data cables to the drive(s). 12.
Removing a Hard Disk Drive (R1304BTSSFAN/ R1304BTLSFAN) 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Disconnect the power and data cables from the drive. 5. Remove the screws that holds the hard drive bracket to the chassis. Save this screw.
Installing and Removing a Hot-Swap SATA Drive (R1304BTLSHBN) You can install up to three hot swappable SATA drives. The HDD0 drive bay is at the left side. You do not need to install the drives in order; you can install HDD1 before HDD0. Cautions: If you install less than four drives or devices, the empty drive bays must be occupied by carriers with baffles to maintain proper system cooling. Note: The server system does not support all hard drives.
8. With the drive circuit-side down, position the connector end of the drive so it is facing the rear of the drive carrier. 9. Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retention device. See letter “D” in Figure 25. TO P B B RE 2.5 EFOR AK OF ´´ H E M F T ARD OU AB DRIVTING E DD ´H 5´ 3. D AF003721 AF003722 Figure 25. Installing Drive into Drive Carrier (R1304BTLSHBN) 10.
E F AF003723 Figure 26. Install Drive Assembly into the Server System (R1304BTLSHBN) 12. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29. 13. (Optional) Install the front bezel. 14. Plug all peripheral devices and the AC power cable into the server. Removing a Hot-Swap SATA Drive (R1304BTLSHBN) 1. If it is installed, remove the front bezel. For instructions. 2. Press in on the green latch at the front of the hard drive carrier. 3.
Note: For proper airflow, you must replace the hard drive carrier in the server system, even if no hard drive is installed in it. 8. When the black lever begins to close by itself, push on it to lock the drive carrier into place. 9. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29. 10. (Optional) Install the front bezel. 11. Plug all peripheral devices and the AC power cable into the server.
Installing or Removing a Slimline Optical Drive Caution: The optical drive is NOT hot-swappable. Before removing or replacing the optical drive, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet.
iew l ar V ica Re of Opt rive D B AF003700 Figure 28. Attaching the latch to the Optical Drive 6. Pull the power and data cables through the front of the chassis opening. 7. Connect the mini SATA power connector on the optical drive. 8. Connect the data cable to the optical drive and to the SATA connector on the server board. 9. Slide the optical drive assembly in, through the front of the chassis. al y tic Tra Op ice bly v m De sse A AF003702 Figure 29.
Removing a Slimline Optical Drive 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Press down the latch and then Slide the optical drive out through the front of the system. 5. Disconnect the optical drive power and data cables. 6.
Installing and Removing the PCIe* Riser Assembly Caution: The PCIe* riser assembly is NOT hot-swappable. Before removing or replacing the PCIe* riser assembly, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. Removing the PCIe* Riser Assembly To remove the PCIe* riser assembly, use the following instructions. 1.
6. If you need to add or replace a PCIe* Riser connector, see “Installing and Removing a PCI Add-in Card” on page 56. 7. If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in Card” on page 56. 8. If you removed the PCIe* Riser assembly for another procedure, continue with that procedure. Installing the PCIe* Riser Assembly Note: For clarity, the figures in this series of instructions does not show an attached add-in card.
Installing or Replacing a PCIe* Riser Card Caution: The PCIe* Riser card is NOT hot-swappable. Before removing or replacing the PCIe* Riser card, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. You have the option to install one of two PCIe* Riser cards into your server system: • A low-profile PCI Express* riser with one PCI Express x16 slot.
10. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29. 11. Plug all peripheral devices and the AC power cable into the server. Installing a PCIe* Riser Card 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4.
Installing and Removing a PCI Add-in Card Caution: The add-in cards are NOT hot-swappable. Before removing or replacing an add-in card, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. Installing a PCI Add-in Card 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2.
C REM OVE Fille r Pa nel A in Add- Card B Riser Connector AF003694 Figure 34. Installing an Add-In Card 9. Install the PCIe* Riser assembly into the server system. For instructions, see “Installing the PCIe* Riser Assembly” on page 53. 10. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29. 11. Plug all peripheral devices and the AC power cable into the server. Removing a PCI Add-in Card 1.
8. Re-install the screw you removed in step 5. Note: Make sure that all empty add-in card slots have filler panels installed. 9. Install the PCIe* Riser assembly into the server system. For instructions, see “Installing the PCIe* Riser Assembly” on page 53. 10. Install the processor air duct. For instructions, see “Installing the Processor Air Duct” on page 31. 11. Install the server system cover. For instructions, see “Installing the Server System Cover” on page 29. 12.
Replacing the Server Board Removing the Server Board 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the server system cover. For instructions, see “Removing the Server System Cover” on page 28. 4. Remove the processor air duct. For instructions, see “Removing the Processor Air Duct” on page 30. 5. Remove the PCIe* Riser assembly.
10. Replace the server board. For instructions, see “Installing the Server Board” on page 60. 11. Install the processor. For instructions, see “Installing the Processor” on page 36. 12. Install the DIMMs. For instructions, see “Installing DIMMs” on page 33. 13. Install the PCIe* Riser assembly. For instructions, see “Installing the PCIe* Riser Assembly” on page 53. 14. Reconnect all cables to the server board. 15. Install the processor air duct.
B A AF003738 Figure 36. Installing the Server Board 8. Install the processor and the heat sink. For instructions, see “Installing the Processor” on page 36. 9. Install the system memory. For instructions, see “Installing DIMMs” on page 33. 10. Connect the data cables. For data cable routing information, see . 11. Connect the power cables. For power cable routing information, see “Cable Routing” on page 69. 12. Install the PCIe* Riser assembly.
Replacing the CMOS Battery Caution: The CMOS battery is NOT hot-swappable. Before removing or replacing the CMOS battery, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. The lithium battery on the server board powers the RTC in the absence of power.
AF003525 Figure 37. Replacing the CMOS Battery 7. Dispose of the battery according to local ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run the BIOS Setup utility to restore the configuration settings.
Replacing the Power Supply Caution: The power supply is NOT hot-swappable. Before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. You can replace the power supply if it fails or if one of the integrated fans in it fails. To replace the power supply, use the following instructions. 1.
Replacing a System Fan Caution: The fans are NOT hot-swappable. Before removing or replacing a fan, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet. Note: You cannot replace the fans integrated into the power supply separately. If one of the fans in the power supply fails, you must replace the power supply.
7. Lift the fan from the fan-holder. 8. Install the replacement fan. 9. Set the fan assembly into the system. Use caution to make sure you do not pinch any cables. 10. Route the cable from the fan at the right around the right side of the assembly and under the clip at the front of the fan bracket. 11. Connect the fans to the server board. 12. Install the processor air duct. For instructions. see “Installing the Processor Air Duct” on page 31.
Installing and Removing the Rack Handles Installing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. If it is installed, remove the front bezel if it is installed. 4. Attach the rack handle to the server system with two screws as shown in Figure 40. AF003729 Figure 40. Installing the Rack Handle 5.
Removing the Rack Handles 1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information” on page iii. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. If it is installed, remove the front bezel. 4. Remove the two screws holding the rack handle in place, and remove the rack handle from the server system. 5. Repeat Step 4 on the opposite side of the system. 6. (Optional) Install the front bezel, if desired. 7.
Appendix A: Technical Reference Cable Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked. Use the following figures to determine the correct cable routing. For readability, separate figures for power cable routing and data cable routing are included.
Cable Routing (R1304BTSSFAN) K J G H I N B C D E F L M HDD 0 HDD 1 HDD 2 HDD D3 Optical Device A AF003909 A. Internal USB to Front H. System FAN2 B. Front Panel I. System FAN3 C. SATA port to HSBP HDD0 J. Power Supply to Main Power D. SATA port to HSBP HDD1 K. Power Supply to CPU Power E. SATA port to HSBP HDD2 L. ODD to SATA Port F. SATA port to HSBP HDD3 M. Power Supply to ODD G. System FAN1 N. Power Supply to HDDs Figure 41.
Cable Routing (R1304BTLSFAN) DIMM A1 DIMM B1 CPU DIMM B2 DIMM A2 L K J H G I O C D E B F M N HDD 0 HDD 1 HDD 2 HDD D3 Optical Device A AF003910 A. Internal USB to Front I. System FAN3 B. Front Panel J. Power Supply to Main Power C. SATA port to HSBP HDD0 K. Power Supply to P/S AUX D. SATA port to HSBP HDD1 L. Power Supply to CPU Power E. SATA port to HSBP HDD2 M. ODD to SATA Port F. SATA port to HSBP HDD3 N. Power Supply to ODD G. System FAN1 O.
Cable Routing (R1304BTLSHBN) A A DIMM A1 DIMM B1 DIMM A2 DIMM B2 CPU B B C N O M P C BBU E H I J E K G L D HDD 0 HDD 1 HDD 2 HDD D3 Optical Device D F AF003730 A. Power Supply to CPU Power I. SATA port to HSBP HDD1 B. Power Supply to P/S AUX J. SATA port to HSBP HDD2 C. Power Supply to Main Power K. SATA port to HSBP HDD3 D. Power Supply to ODD L. ODD to SATA Port E. Power Supply to HDDs M. SGPIO F. Internal USB to Front N. System FAN1 G. Front Panel O.
350-W Single Power Supply Input Voltages • 100 - 127 V at 50/60 Hz 6.0 A • 200 - 240 V at 50/60 Hz 3.0 A 350-W Single Power Supply Output Voltages Table 6 lists the total wattage available from the power subsystem for each voltage. For information about calculating the power usage for your configuration, see “Calculating Power Usage.” Table 6. Power Supply Output Capability Voltage Maximum Current +3.3 V 14 A +5.0 V 18 A +5 V Standby 2A +12.0 24 A -12.0 V 0.
System Environmental Specifications Table 7. System Environmental Specifications Temperature Non-operating -40° to 70°C Operating 10° to 35°C, with the maximum rate of change not to exceed 10°C per hour Humidity Non-operating 90% relative humidity, non-condensing at 35°C Shock 74 Operating 2.0 g, 11 msec, 1/2 sine Packaged Operational after an 24-inch free fall. Acoustic noise 7 Bels in sound power for a typical office ambient temperature (65 to 75 °F).
Appendix B: Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for the BIOS, Baseboard Management Controller (BMC), and hot-swap controller (HSC). See “Server System References” on page xi for a link to the software updates.
Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see “Problems with Newly Installed Application Software” on page 82.
Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices.
• Characters on the screen appear distorted or incorrect. • System cooling fans do not rotate. • Diskette drive activity light does not light. • • • • Hard disk drive activity light does not light. CD-ROM drive activity light does not light. There are problems with application software. The bootable CD-ROM is not detected. Try the following solutions in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.
• Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? • Are the brightness and contrast controls on the video monitor properly adjusted? • • • • Is the video monitor signal cable properly installed? Does this video monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in cards and see if the video returns.
Check the following: • Is the power-on light lit? If not, see “Power Light Does Not Light” on page 78. • Are any other front panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status.
• Make sure the driver is loaded and the protocols are bound. • Make sure the hub port is configured for the same duplex mode as the network controller. • Make sure the correct networking software is installed. • If you are directly connecting two servers (without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors.
System Boots when Installing PCI Card System Management features require full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot.
include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.
LED Information The Intel® Server System R1304BTLSFAN/R1304BTLSHBN includes LEDs that can aid in troubleshooting your system. Table 9 lists these LEDs and provides a description of their use. Table 9. LED Information LED Name Function Location LED Color Notes ID Aid in server identification from the back panel Front panel and board rear left corner Blue Press ID LED button or use Server Management software to turn the LED on and off.
Appendix C: Warranty Limited Warranty for Intel® Chassis Subassembly Products Intel warrants that the Products (defined herein as the Intel® chassis subassembly and all of its various components and software delivered with or as part of the Products) to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship and will substantially conform to Intel's publicly available specifications for a period of three (3) years after the date the Product was purchased
This Limited Warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. Warranty Limitations and Exclusions These warranties replace all other warranties, expressed or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
How to Obtain Warranty Service To obtain warranty service for this Product, you may contact Intel or your authorized distributor. • North America and Latin America To obtain warranty repair for the product, please go to the following Web site to obtain instructions: http://support.intel.com/support/ motherboards/draform.htm • In Europe and in Asia Contact your original authorized distributor for warranty service.
88 Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
Appendix D: Getting Help World Wide Web http://www.intel.com/support/motherboards/server/ Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an Intel® Server Issue Report Form. You can find a sample form at: http://www.intel.com/support/motherboards/server/.
In Asia-Pacific region Australia.... 1800 649931 Cambodia.. 63 2 636 9797 (via Philippines) China ......... 800 820 1100 (toll-free) .................... 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 2595 Malaysia .... 1 800 80 1390 Myanmar... 63 2 636 9796 (via Philippines) New Zealand 0800 444 365 Pakistan.....
Colombia ... Contact AT&T USA at 01 800 911 0010. Once connected, dial 800 843 4481 Costa Rica . Contact AT&T USA at 0 800 0 114 114. Once connected, dial 800 843 4481 Ecuador (Andimate) .... Contact AT&T USA at 1 999 119. Once connected, dial 800 843 4481 (Pacifictel) ..... Contact AT&T USA at 1 800 225 528. Once connected, dial 800 843 4481 Guatemala. Contact AT&T USA at 99 99 190. Once connected, dial 800 843 4481 Mexico ....... Contact AT&T USA at 001 800 462 628 4240.
92 Intel® Server System R1304BTSSFAN/R1304BTLSFAN/R1304BTLSHBN Service Guide
