Service Guide

xii Intel
®
Server Board S1200BT Service Guide
Installing and Removing Memory ........................................................................................ 71
Installing DIMMs .......................................................................................................... 71
Removing DIMMs ........................................................................................................ 72
Installing the Processor ............................................................................................... 73
Installing the Heatsink(s) ............................................................................................. 76
Removing a Processor ................................................................................................ 77
Installing a PCI Card ................................................................................................... 78
Replacing the Backup Battery ............................................................................................. 80
Appendix A: LED Decoder .......................................................................................83
Appendix B: Intel
®
Server Issue Report Form .......................................................89
Appendix C: Getting Help ........................................................................................95
Warranty Information ...........................................................................................................95
Appendix D: Troubleshooting .................................................................................97
System Boot Quiet Time ..................................................................................................... 97
Resetting the System .......................................................................................................... 97
Problems following Initial System Installation ...................................................................... 98
First Steps Checklist ................................................................................................... 98
Hardware Diagnostic Testing .............................................................................................. 99
Verifying Proper Operation of Key System Lights ....................................................... 99
Confirming Loading of the Operating System ............................................................. 99
Specific Problems and Corrective Actions ........................................................................ 100
Power Light Does Not Light ...................................................................................... 100
No Characters Display on Screen ............................................................................. 101
Characters Are Distorted or Incorrect ....................................................................... 101
System Cooling Fans Do Not Rotate Properly .......................................................... 102
Drive Activity Light Does Not Light ............................................................................ 102
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ............................ 102
Cannot Connect to a Server ...................................................................................... 103
Problems with Network ............................................................................................. 103
System Boots when Installing PCI Card ................................................................... 104
Problems with Newly Installed Application Software ................................................. 104
Problems with Application Software that Ran Correctly Earlier ................................ 105
Devices are not Recognized under Device Manager (Microsoft Windows* Operating Sys-
tem) ............................................................................................................... 105
Hard Drive(s) are not Recognized ............................................................................. 105
Bootable CD-ROM Disk Is Not Detected .................................................................. 106
LED Information ........................................................................................................ 106
BIOS POST Beep Codes .......................................................................................... 106