Technical Advisory 995
This Technical Advisory describes an issue which may or may not affect the customer’s product
Intel Technical Advisory TA-995-2
5200 NE Elam Young Parkway
Hillsboro, OR 97124
May 24, 2012
Copyright © 2012 Intel Corporation. * Other names and brands may be claimed as the property of others.
The Intel
®
RAID Controller audio alarm will sound after firmware
upgrade if there is an existing RAID array created on the controller.
Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,
to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,
copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining
applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products
described herein may contain design defects or errors known as errata which may cause the product to deviate from published
specifications. Current characterized errata are available on request.
Products Affected
Table. 1. Products Affected
Product Product code MM#
Intel
®
RAID Controller RS25DB080 RS25DB080 912863
Intel
®
RAID Controller RS25NB008 RS25NB008 912859
Description
When updating the RAID controller firmware on an existing configuration using package 23.2.1-0023 (available at
http://downloadcenter.intel.com/Default.aspx) the controller audio alarm will sound when no error exists. No error will be
reported by the RAID utilities. A firmware update using this package on a RAID controller with no existing configuration
can be performed normally and no alarm will sound.
`
Root Cause
There is a firmware issue that causes the controller to issue the audio alarm after the firmware update is performed on
the controller with an existing array.
Corrective Action / Resolution
Intel is releasing a new firmware Rev. 23.4.1-0028 to resolve this issue. Firmware prior to Rev. 23.4.1-0028 can be
upgraded to this version directly to avoid seeing the issue. The firmware package, including release notes will be
available for download from Intel’s support website at http://downloadcenter.intel.com/Default.aspx. Please refer to
IR3_2208SASHWR_FWPKG-v23.4.1-0028_readme.txt in the firmware package for a list of changes made to the
firmware.
Please contact your Intel Sales Representative if you require more specific information about this issue.