Technical Advisory TA 1059

Root Cause
The failure analysis of the failed LED switch components used for the front panel installed in the affected products
shows that internal damage may be caused by the mechanical overstress during the component assembly process.
Corrective Action / Resolution
Intel has worked with its vendor to ensure appropriate process changes have been implemented to fully correct this
issue.
Intel has replaced all affected front panels integrated into the server chassis/systems and accessory kits from its
factories and finished goods warehouses.
Affected server chassis or server systems outside of Intel inventory control have been identified by system serial
numbers. Affected product serial numbers can be found in the table below.
Product Name
Affected Serial Number Ranges
Intel
®
Server
Chassis
H2312XXKR
and
H2216XXKR
AZB24170006 -- AZB24170008, AZB24170010, AZB24170011, AZB24170013, AZB24170018,
AZB24170024, AZB24170025, AZB24170027 -- AZB24170033, AZB24170042 -- AZB24170044,
AZB24170050, AZB24170054 --AZB24170057, AZB24170061, AZB24170062, AZB24170065,
AZB24170076, AZB24170081, AZB24170102, AZB24170104 -- AZB24170107,
AZB24170109 -- AZB24170117, AZB24170120 -- AZB24170139, AZB24170141, AZB24170147,
AZB24170150, AZB24170151, AZB24170155 -- AZB24170160, AZB24170163 -- AZB24170170,
Intel
®
Server
System
R2224GZ4GC4
FHBF419201S, FHBF419201V, FHBF419201U, FHBF419201R, FHBF419201T, FHBF419201W, FHBF4192020,
FHBF4192023, FHBF4192021, FHBF419201Z, FHBF4192022, FHBF419202D, FHBF419202B, FHBF419202H,
FHBF419201X, FHBF419201Y, FHBF4192024, FHBF4192025, FHBF4192026, FHBF4192027, FHBF4192029,
FHBF419202A, FHBF419202N, FHBF419201P,
FGBF4145500 -- FGBF4145564, FGBF4146565 -- FGBF4146651, FGBF4175003 -- FGBF4175058,
Intel® Server
System
R2312GL4GS
FHBF419301A, FHBF419301G, FHBF419301H,
Intel
®
Server
System
R2312GZ4GC4
FHBF416500T, FHBF4164034, FHBF416402J, FHBF4165004, FHBF416500S, FHBF4165007, FHBF416500R,
FHBF416500Q, FHBF416401R, FHBF416402N, FHBF416402S, FHBF416402U, FHBF416402Y, FHBF4164031,
FHBF4165005, FHBF4165009, FHBF416500I, FHBF416500V, FHBF4165002, FHBF416402M, FHBF416500Y,
FHBF416500Z, FHBF416500U, FHBF416500X, FHBF416500H, FHBF416500M, FHBF4165010, FHBF416500J,
FHBF416500W, FHBF4164020, FHBF4165001, FHBF4165008, FHBF416402B, FHBF416402C, FHBF416401U,
FHBF416401X, FHBF416402I, FHBF416402H, FHBF416402G, FHBF4164025, FHBF416500N, FHBF416401V,
FHBF416500B, FHBF416500O, FHBF416500K, FHBF416500E, FHBF416500P, FHBF416402F, FHBF4164014,
FHBF416402V, FHBF4164035, FHBF416500C, FHBF416500D, FHBF416500F, FHBF416500G, FHBF416500L,
FHBF416401H, FHBF416400X, FHBF416400K, FHBF416401D, FHBF416400W, FHBF4164015, FHBF416401F,
FHBF416401N, FHBF416401L, FHBF416400Y, FHBF416400T, FHBF4164010, FHBF416400H, FHBF416401G,
FHBF4164002, FHBF416401I, FHBF416400P, FHBF416400N, FHBF416400L, FHBF416400R, FHBF416400D,
FHBF416400I, FHBF416400S, FHBF416400M, FHBF4164018, FHBF416401E, FHBF416401S, FHBF416401Z,
FHBF416401Q, FHBF416401C, FHBF416402A, FHBF4164024, FHBF4164009, FHBF416401O, FHBF416401M,
FHBF416401T, FHBF416401P, FHBF4164029, FHBF416400U, FHBF416401B, FHBF416402O, FHBF4164011,
FHBF416402K, FHBF416402L, FHBF4164022, FHBF416402P, FHBF416401J, FHBF416402X, FHBF416400G,
FHBF416402Q, FHBF416402W, FHBF416401Y, FHBF4164030, FHBF4164032, FHBF416402Z, FHBF4165003,
FHBF4164033, FHBF416402R, FHBF416401K, FHBF416400E, FHBF4165006, FHBF416402T, FHBF4164023,
FHBF416500A, FHBF416402E, FHBF4164027, FHBF4164021, FHBF4164028, FHBF4164026, FHBF416401W,
FHBF416402D, FHBF416303H,
FGBF4144251 -- FGBF4144300, FGBF4144301 -- FGBF4144333, FGBF4144335 -- FGBF4144410,
FGBF4145411 -- FGBF4145499, FGBF4156056 -- FGBF4156075, FGBF4161003 -- FGBF4161172,
FGBF4162175 -- FGBF4162212, FGBF4162214 -- FGBF4162215, FGBF4162217 -- FGBF4162259,
FGBF4162262 -- FGBF4162264, FGBF4162266 -- FGBF4162268, FGBF4162270,
FGBF4162275 -- FGBF4162334,
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