Intel® Server System R2000BB Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products Order Number: G65887-003
Disclaimer Disclaimer ® Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Safety Information Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit 3.0 CD and/or at http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen.
Warnings Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide.
Preface Preface About this Manual This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server system. This document provides a brief overview of the features of the server board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server System R2000BB family products. For the latest revision of this manual, go to http://www.intel.
Table of Contents Table of Contents Safety Information .................................................................................................iii Preface ....................................................................................................................v 1 Server System Features ......................................................................................1 Server System Feature Overview .....................................................................................
Table of Contents Removing the PCI Riser Assembly .................................................................................37 Installing the PCI Riser Assembly ...................................................................................38 Installing and Removing a PCI Add-in Card .............................................................................39 Installing a PCI Add-in Card ..........................................................................................
Table of Contents If You Cannot Access Setup ...........................................................................................65 Setup Menus.................................................................................................................65 Upgrading the BIOS ......................................................................................................67 Clearing the Password ...................................................................................................
List of Figures List of Figures Figure 1. Intel® Server System R2000BB ....................................................................................1 Figure 2. Intel® Server System R2000BB Components ...............................................................4 Figure 4. 3.5" Hard Drive Bay - 12 Drive Configuration ...............................................................4 Figure 5. 2.5" Hard Drive Bay - 8 Drive Configuration .................................................................
List of Figures Figure 49. Installing Hard Disk Drive – Installing 2.5” HDD........................................................35 Figure 50. Installing Hard Disk Drive – Inserting 3.5” HDD assembly ........................................ 36 Figure 51. Installing Hard Disk Drive – Removing 2.5” HDD carrier........................................... 36 Figure 52. Installing Hard Disk Drive – Removing plastic drive blank ........................................ 36 Figure 53.
List of Figures Figure 99. Installing the interposer card ....................................................................................62 Figure 100. Installing the storage front panel ............................................................................63 Figure 101. Installing the storage front panel ............................................................................63 Figure 102. Installing the interposer card .......................................................................
List of Tables List of Tables Table 1. Server System References............................................................................................ v Table 2. Intel® Server System R2000BB Feature Summary ........................................................1 Table 3. Hard Disk Drive Options ..............................................................................................12 Table 4. BIOS Setup: Keyboard Command Bar .....................................................................
Server System Features 1 Server System Features This chapter briefly describes the main features of the Intel® Server System R2000BB family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. Figure 1. Intel® Server System R2000BB Server System Feature Overview Table 3 sumarizes the features of the the server systems. Table 2.
Server System Features Feature Description ® ® Support for one or two Intel Xeon processors E5-2400 product family • Processor Support Memory • 12 DIMM slots – 2 DIMMs / Channel – 3 memory channels per processor • Unbuffered DDR3 (UDIMM), registered DDR3 (RDIMM), and Load Reduced DDR3 (LRDIMM) • Memory DDR3 data transfer rates of 800, 1066, 1333, and 1600 MT/s • Chipset Thermal Design Power (TDP) of up to 95 Watts. DDR3 standard I/O voltage of 1.5V and DDR3 Low Voltage of 1.
Server System Features The server system can have up to two power supply modules installed, providing support for the following power configurations: 1+0, 1+1 Redundant Power, and 2+0 Combined Power. Power Supply Options Storage Bay Options Supported Rack Mount Kit Accessory Options • Three available power supply options: o AC 460W Gold o AC 750W Platinum • 8x – 3.5” SATA/SAS Hot Swap Hard Drive Bays + Optical Drive support • 12x – 3.5” SATA/SAS Hot Swap Hard Drive Bays • 8x – 2.
Server System Features Server System Components This section helps you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. Figure 2. Intel® Server System R2000BB Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration Figure 4. 3.
Server System Features Figure 5. 2.5" Hard Drive Bay - 8 Drive Configuration Figure 6. 2.5" Hard Drive Bay - 16 Drive Configuration Figure 7. 2.
Server System Features Back Panel Figure 9.
Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 10.
Server System Features Intel® Light-Guided Diagnostics A B C D E F G H System ID LED System Status LED POST Code Diagnostic LEDs System Power Good LED CPU-1 Fault LED 12V Standby LED DIMM Fault LEDs System Fan – 6 Fault LED I J K L M N O P System Fan – 5 Fault LED System Fan – 4 Fault LED System Fan – 3 Fault LED System Fan – 2 Fault LED System Fan – 1 Fault LED DIMM Fault LEDs CPU-2 Fault LED CATERR LED Figure 11.
Server System Features B - The System Status LED on the front and back panels shows the overall health of the system (green, blinking green, blinking amber, amber, off). C - POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and amber) according to the POST sequence. D – System power good LED on the server board is illuminated when system power is good. P – CPU CATERR LED is illuminated when CPU CATERR error occurred.
Server System Features System Recovery Jumpers Jumper Name 10 A Serial Jumper (J3A1) B BMC Force Update (J2D1) C BIOS Recover (J7D2) D Password Clear (J7E1) E ME Force Update (J7E2) F BIOS Default (J7E3) Jumper Purpose If pins 1-2 are selected, the serial-A configuration is in Data Carrier Detect (DCD) mode. These pins should be selected on 2-3 for normal system operation. If pins 2-3 are selected, the Integrated BMC Force Update Mode is enabled.
Server System Features operation. Jumper Name Jumper Purpose A Serial Jumper (J3A1) If pins 1-2 are selected, the serial-A configuration is in Data Carrier Detect (DCD) mode. These pins should be selected on 2-3 for normal system operation. B BMC Force Update (J2D1) If pins 2-3 are selected, the Integrated BMC Force Update Mode is enabled. These pins should be selected on 1-2 for normal system operation.
Server System Features Hard Disk Drive Carriers The Intel® Server System R2000BB ships with either 3.5-inch or 2.5 inch hard disk drive carrier, and with different maximum number of hard disk drives, see Table 4 for details : Table 3. Hard Disk Drive Options Intel® Server System Supported Hard Drive Type Maximun Hard Drive Number R2308BB 3.5-inch or 2.5-inch 8 R2312BB 3.5-inch or 2.5-inch 12 R2208BB 2.5-inch 8 R2216BB 2.5-inch 16 R2224BB 2.
Server System Features Figure 14. Front view of Front Bezel Hot-Swap SAS/SATA Backplane The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the system drives. The following diagrams show the location for each connector found on the backplane. 8 x 3.5-inch Hard Drive Backplane A SAS/SATA Hot-swap Connectors Figure 15. 8 x 3.5-inch Hard Drive Backplane Components (Front View) A B C Power Connector Mini-SAS Connectors I2C Connector Figure 16. 8 x 3.
Server System Features 12 x 3.5-inch Hard Drive Backplane A SAS/SATA Hot-swap Connectors Figure 17. 12 x 3.5-inch Hard Drive Backplane Components (Front View) A B C Mini-SAS Connectors Power Connectors I2C Connector Figure 18. 12 x 3.5-inch Hard Drive Backplane Components (Rear View) 8 x 2.
Server System Features Figure 19. 8 x 2.5-inch Hard Drive Backplane Components (Front View) A B C D I2C Out Connector Mini-SAS Connectors I2C In Connector Power Connector Figure 20. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) 24-Port and 36-Port Internal Intel® RAID Expander Cards Intel provides two types of internal RAID expander cards: 36 ports and 24 ports. Figure 21.
Server System Features Intel® Remote Management Module 4 The Intel® Remote Management Module 4 plugs into a dedicated connector on the server board and provides additional server management functionality to the server board. This module provides a dedicated web server for viewing server information and remote control of the system. It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server.
Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. Note: Whenever you service the system, you must first power down the server and unplug all peripheral devices and the power cord.
Hardware Installations and Upgrades Cable Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or wires are pinched and that the airflow from the fans is not blocked. Use the figures below to determine the correct cable routing. Note: Red lines are for power connection, dot lines are for optional device connection.
Hardware Installations and Upgrades For system with 8 x 3.5” hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Figure 22. Cable Routing – 8 x 3.
Hardware Installations and Upgrades For system with 12 x 3.5” hard drive bay: Figure 23. Cable Routing – 12 x 3.
Hardware Installations and Upgrades For system with 8 x 2.5” hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Figure 24. Cable Routing – 8 x 2.
Hardware Installations and Upgrades For system with 16 x 2.5” hard drive bay: Figure 25. Cable Routing – 16 x 2.
Hardware Installations and Upgrades For system with 24 x 2.5” hard drive bay: Note: To activate the port SCU1 (4-7) on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Figure 26. Cable Routing – 24 x 2.
Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections. Figure 27. System Fan Order Figure 28.
Hardware Installations and Upgrades Removing and Installing the Front Bezel Removing the Front Bezel If your system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock the bezel if it is locked. 2. Remove the left end of front bezel from rack handle (see letter “A”). 3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle (see letter “B”). Figure 29.
Hardware Installations and Upgrades Figure 31. Installing the badge to the front bezel To remove the badge from the bezel, squeeze the hooks at the rear of the badge to release the badge (see letter “A”) and then remove the badge from the bezel (see letter “B”). Figure 32. Removing the badge from the front bezel Removing and Installing the System Cover Removing the System Cover The server system must be operated with the system cover in place to ensure proper cooling.
Hardware Installations and Upgrades 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the power cord. 4. Remove the four screws (see letter "A"). 5. Slide cover back and lift upward (see letter "B"). 6. Figure 33. Removing the System Cover Installing the System Cover 1. Place the top cover on system and slide towards the front of chassis until the recessed front edge is fully engaged.
Hardware Installations and Upgrades Removing and Installing the Air Duct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. Removing the Air Duct 1. Carefully push in the latch on the air duct (see letter “A”). 2. Rotate the back edge of the air duct up to disengage the two tabs from fan bulkhead (see letter “B”). 3. Figure 35. Removing the Air Duct Installing the Air Duct 1.
Hardware Installations and Upgrades 4. Figure 36. Installing the Air Duct Removing and Installing Processor The heatsink has thermal interface material (TIM) on the underside of it. Use caution so that you do not damage the thermal interface material. Use gloves to avoid sharp edges. Removing Processor Heatsink(s) The heatsink is attached to the server board/processor socket with captive fasteners.
Hardware Installations and Upgrades Figure 37. Removing Processor Heatsink Installing the Processor Caution: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. For a web link to the list of compatible processor(s), see “Additional Information and Software”.
Hardware Installations and Upgrades Figure 39. Installing Processor – Open the Load Plate 3. Install the Processor. Take the processor out of the box and remove the protective shipping cover. Orient the processor with the socket so that the orientation notches on the processor align with the two orientation posts on the socket (see letter “A”). Figure 40.
Hardware Installations and Upgrades Figure 41. Installing Processor – Remove the Cover 5. Close the Load Plate all the way as shown Figure 42. Installing Processor – Close the Load Plate 6. With your finger, push down on the load plate lever as shown. Close the socket lever and ensure that the load plate tab engages under the socket lever when fully closed. (see letter “B”). Figure 43. Installing Processor – Latch the Locking Lever Installing Processor Heatsink(s) 1.
Hardware Installations and Upgrades 3. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two rotations and stop (see letter “C”). (Do not fully tighten.) 4. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see letter “D”). Similarly, engage screws 3 and 4. 5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see letter “E”). Figure 44.
Hardware Installations and Upgrades 3. Insert the bottom edge of the DIMM into the socket (see letter “C”). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter “D”). Make sure the clips are firmly in place (see letter “E”). Figure 45. Installing Memory Removing Memory 1. Locate the DIMM sockets. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket. 2.
Hardware Installations and Upgrades 2. Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket (see letter “C”). Figure 47. Installing Hard Disk Drive – Removing 3.5” HDD interface bracket 3. Install the hard disk drive using the same four screws as shown. Make sure the connector end of the drive matches the backplane connector (see letter “D”). Figure 48. Installing Hard Disk Drive – Installing 3.5” HDD For installing 2.
Hardware Installations and Upgrades 4. With the lever open, insert the hard disk drive assembly into the chassis (see letter “E”). Push in the lever to lock it into place (see letter “F”). Figure 50. Installing Hard Disk Drive – Inserting 3.5” HDD assembly Installing a Hard Disk Drive into 2.5” Hard Drive Carrier 1. Remove the drive carrier by pressing the green latch to unlock (see letter “A”). Pull out the black lever and slide the carrier out (see letter “B”). Figure 51.
Hardware Installations and Upgrades Figure 53. Installing Hard Disk Drive – Installing 2.5” HDD 4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter “F”). Figure 54. Installing Hard Disk Drive – Inserting 2.5” HDD assembly Removing and Installing the PCI Riser Assembly Removing the PCI Riser Assembly Disconnect any cables attached to any add-in cards.
Hardware Installations and Upgrades Do one of the following: — If you need to add or replace a PCI add-in card, see “Installing and Removing a PCI Add-in Card”. — If you need to add or replace a PCI riser card, see “Replacing a PCI Riser Card”. — If you removed the PCI riser assembly for another procedure, continue with that procedure. Installing the PCI Riser Assembly Note: Step 1, 2, 4 and 5 are only needed when a full-length PCI card is installed on the riser assembly. 1.
Hardware Installations and Upgrades Installing and Removing a PCI Add-in Card Installing a PCI Add-in Card 1. Remove the PCI riser assembly. For instructions, see “Removing the PCI Riser Assembly”. 2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter “A”). 3. Insert add-in card until it seats in the riser connector (see letter “B”). 4. Secure add-in card with screw as shown (see letter “C”). Figure 57. Installing a PCI Add-In Card Removing a PCI Add-in Card 1.
Hardware Installations and Upgrades Figure 58. Removing a PCI Add-In Card Note: Make sure that all empty add-in card slots have filler panels installed. Replacing a PCI Riser Card Caution: PCI riser cards are NOT hot-swappable. Before removing or replacing the riser card, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord from the system or wall outlet.
Hardware Installations and Upgrades Figure 59. Removing the PCI Riser Card Installing a PCI Riser Card 1. Place the riser card onto the retention pins (see letter “A”). 2. Slide the riser card in the direction shown to lock it into place (see letter “B”) 3. Secure the riser card using the screw (see letter “C”). Figure 60. Installing the PCI Riser Card Installing and Removing a Slimline Optical Drive Caution: The slimline optical drive is NOT hot-swappable.
Hardware Installations and Upgrades Installing a Slimline Optical Drive 1. Install the plastic guide onto the back of the drive and attach with two screws as shown (see letter “A”). Figure 61. Installing the Plastic Guide to the Optical Drive 2. Insert the optical drive into chassis opening and push all the way until it stops (see letter “B”). Connect the cables as shown (see letter “C”). Figure 62. Installing an Optical Drive Removing a Slimline Optical Drive 1. Remove the cables (see letter “A”). 2.
Hardware Installations and Upgrades 4. If no device will be installed in this location, install a filler panel in this location. Installing and Removing Intel® I/O Expansion Module ® Installing Intel I/O Expansion Module 1. Squeeze the sides of the filler panel to disengage it from the server system back panel and remove it (see letter “A”). 2. Position the module over the server board, fit the front of the module into the back panel slot (see letter “B”). 3.
Hardware Installations and Upgrades Figure 65. Removing an I/O Expansion Module 3. Install the I/O expansion module filler panel into the system back panel. Installing and Removing the Intel® RAID C600 Upgrade Key Installing the Intel® RAID C600 Upgrade Key Locate the white 4-pin key header next to Riser Slot 1. Carefully pickup the Intel® RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. Figure 66.
Hardware Installations and Upgrades Installing and Removing the Intel® Remote Management Module 4 Installing the Intel® RMM4 Lite Locate the RMM4 Lite connector next to Riser Slot 1, carefully pickup the Intel® RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. Figure 67. Installing the Intel® RMM4 Lite Install the Intel® RMM4 NIC 1. Push out and remove the metal cover on the chassis where the NIC RJ-45 receptacle will align (see letter “A”).
Hardware Installations and Upgrades Removing the Intel® RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board. Removing the Intel® RMM4 NIC 1. Remove the two screws as shown (see letter “A”). 2. Remove the module out of the server system (see letter “B”). 3. Figure 69. Removing the Intel® RMM4 NIC Installing and Removing a Solid State Drive Installing a Solid State Drive The system can support one internal fixed mount 2.5” Solid State Drives (SSD).
Hardware Installations and Upgrades Figure 70. Installing a SSD Removing a Solid State Drive 1. Disconnect cables (see letter “A”). 2. Remove the four screws to release the Solid State Drive (see letter “B”). 3. Pull the Solid State Drive up to remove from the air duct (see letter “C”). Figure 71.
Hardware Installations and Upgrades Installing and Removing the Intel® RAID Smart Battery Installing the Intel® RAID Smart Battery 1. Connect the cable between the BBU and the RAID card. For details, see Intel® RAID Smart Battery User’s Guide. 2. Locate the mounting holes inside the chassis and reposition all cables routed over the fan bulkhead. Position the battery against the side wall and through the opening in the fan bulkhead (see letter “A”). 3.
Hardware Installations and Upgrades Figure 73. Removing the Intel® RAID Smart Battery Replacing the Power Supply Caution: The power supply is only hot-swappable if you have a redundant system with two power supplies installed.
Hardware Installations and Upgrades Figure 75. Removing the power supply module 2. Do one of the following: - Insert the power supply module into the power supply cage and push all the way until it clicks into place (see letter “B”). Figure 76. Installing the power supply module - If no power supply is to be installed, install the filler panel into the power supply cage. Figure 77.
Hardware Installations and Upgrades Installing and Removing the Server Board Removing the Server Board 1. Remove the air duct from the server board. 2. Disconnect all cables from the server board. Figure 78. Removing the Air Duct Side Wall 3. Remove the screws from the server board (see letter “A”). 4. Lift the server board from the server system (see letter “B”). 5. Figure 79.
Hardware Installations and Upgrades Installing the Server Board 1. Place the server board into the server system (see letter “A”) 2. Secure the server board with screws (see letter “B”). Figure 80. Installing the Server Board 3. Install the air duct. Figure 81. Installing the Air Duct Side Wall 4. Connect all power cables to the server board.
Hardware Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. Warning: Danger of explosion if battery is incorrectly replaced.
Hardware Installations and Upgrades Figure 82. Replacing the Backup Battery 4. Dispose of the battery according to local ordinance. 5. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC. Replacing a System Fan 1. Pull system fan straight up to remove it from the fan holder. 2. Replace the system fan.
Hardware Installations and Upgrades 3. Figure 83. Replacing a system fan Replacing the Backplane Replacing the 3.5” Hard Drive Backplane Removing the 3.5” Hard Drive Backplane: 1. Remove all hot-swap drive carriers, regardless of whether or not a drive is installed in the carrier. Disconnect all cables from the backplane. 2. Remove the six screws to release the hard drive cage (see letter “A”). 3. Slide the hard drive cage out of the server chass, the clip will fall out automatically (see letter “B”).
Hardware Installations and Upgrades 5. Pull up the backplane (see letter “D”). Remove the backplane from the server chassis (see letter “E”). Figure 85. Removing 3.5” hard drive backplane - remove the backplane Installing the 3.5” Hard Drive Backplane 1. Hold the backplane only by the edges. Do not push or pull on any components on the backplane. Position the backplane in place at the front of the server system (see letter “A”). 2. Slide the backplane into the server system guides (see letter “B”). 3.
Hardware Installations and Upgrades Figure 87. Installing 3.5” hard drive backplane – install the hard drive cage 6. Intall the clip to server chassis (see letter “F”). 7. With the lever open, insert the hard disk drive assembly into the chassis (see letter “G”). Push in the lever to lock it into place (see letter “H”). Repeat step G and H to make sure all hard drive assemblies are in place. Figure 88. Installing 3.5” hard drive backplane – install the stiffener and hard drives 8.
Hardware Installations and Upgrades Figure 89. Removing 2.5” hard drive backplane – remove the stiffener 4. Remove the three screws to release the hard drive cage (see letter “C”). 5. Slide the hard drive cage out of the server chassis (see letter “D”). Figure 90. Removing 2.5” hard drive backplane – remove the hard drive cage 6. Remove the screw from the backplane board (see letter “E”). 7.
Hardware Installations and Upgrades Figure 91. Removing 2.5” hard drive backplane – remove the backplane Installing the 2.5” Hard Drive Backplane: 1. Align the holes on the backplane board with the four hooks on the hard drive cage (see letter “A”). Slide the backplane board in the direction shown to lock it in place (see letter “B”). 2. Secure the backplane with the screw (see letter “C”). Figure 92. Installing 2.5” hard drive backplane – install backplane 3.
Hardware Installations and Upgrades 5. Insert the stiffener into server chassis (see letter “F”). 6. Secure the stiffener with the six screws (see letter “G”). Figure 94. Installing 2.5” hard drive backplane – install the stiffener 7. Connect cables to the backplane. Please refer to “Cable Routing”. Replacing the Intel® RAID Expander RS2CV360/RS2CV240 ® Removing the Intel RAID Expander 1. Remove the three screws (see letter “A”). 2. Lift up the expander card (see letter “B”). 3. ® Figure 95.
Hardware Installations and Upgrades ® Installing the Intel RAID Expander 1. Intall the expander card, align it with the three screw holes on server chassis (see letter “A”). 2. Secure the three screws (see letter “B”). 3. ® Figure 96. Intalling the Intel RAID Expander 3. Please refer to “Cable Routing” for connecting the cables to expander card.
Hardware Installations and Upgrades Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 98. Removing the Rack Handle Installing and Removing the Storage Front Panel Installing the Storage Front Panel 1. Align the inteposer card with the two holes on the side wall of server chassis (see letter “A”); 2. Fasten the two screws to secure the inteposer card (see letter “B”); 3.
Hardware Installations and Upgrades 5. Fasten the four screws to secure the storage front panel (see letter “E”). Figure 100. Installing the storage front panel Removing the Storage Front Panel 1. Remove the four screws to release the storage front panel (see letter “A”); 2. Remove the storage front panel from the rack handle (see letter “B”); Figure 101. Installing the storage front panel 3. Disconnect all the cables from the interposer card (see letter “C”); 4.
Hardware Installations and Upgrades Figure 102. Installing the interposer card 6. Connect the front panel control cable from mother board to the standard front control panel if needed. See Cable Routing for more details.
Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup utility options, which is used to change server configuration defaults. You can run the BIOS Setup with or without an operating system being present. For information about specific BIOS setup screens, see the Intel® Server Board S2400BB Technical Product Specification. For a web link to this document, see “Additional Information and Software”.
Server Utilities Table 4. BIOS Setup: Keyboard Command Bar Key Option Execute Command Description The key is used to activate submenus when the selected feature is a submenu, or to display a pick list if a selected option has a value field, or to select a subfield for multivalued features like time and date. If a pick list is displayed, the key selects the currently highlighted item, undoes the pick list, and returns the focus to the parent menu.
Server Utilities Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade. When the update completes, remove the bootable media from which you performed the upgrade. Caution: Do not power down the system during the BIOS update process! The system will reset automatically when the BIOS update process is completed. Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again.
Appendix A: Technical Reference Appendix A: Technical Reference Power Supply Input Voltages 750W power supply module 100 - 127 V at 50/60 Hz 8.2 A 200 - 240 V at 50/60 Hz 4.4 A Power Supply Output Voltages The following table lists the total wattage available from the power subsystem for each voltage. For information about calculating the power usage for your configuration, please use the Power Budget Tool. Table 5. Power Supply Output Capability Voltage Maximum Current 12V 62.0A 12VSB 2.
Appendix A: Technical Reference Packaged Product Weight: ≥ 40 to < 80 Non-palletized Free Fall Height = 18 inches Palletized (single product) Free Fall Height = NA Vibration Unpackaged 5 Hz to 500 Hz 2.20 g RMS random Packaged 5 Hz to 500 Hz 1.09 g RMS random Voltage 90 Hz to 132 V and 180 V to 264 V Frequency 47 Hz to 63 Hz Source Interrupt No loss of data for power line drop-out of 12 mSec Surge Nonoperating and operating Unidirectional Line to earth Only AC Leads 2.0 kV I/O Leads 1.
Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/server.
Appendix C: Getting Help Appendix C: Getting Help If you encounter an issue with your server system, follow these steps to obtain support: 1. Visit the following Intel support web page: http://www.intel.com/support/ This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise Server and Storage Platforms.
® Appendix D: Intel Server Issue Report Form Appendix D: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2400BB, R2000BB) Server Chassis: (Example P4000M. If third-party chassis used, indicate make and model.
® Appendix D: Intel Server Issue Report Form Processor information: Type Speed sSpec Thermal Solution Processor 1 Processor 2 Thermal solution (Heat sink) examples: (1U, Passive w/air ducting, and so on) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third part hardware (Exampl
® Appendix D: Intel Server Issue Report Form Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft* Windows* Server 2003, Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail): Intel® RAID Controller: (Example SRCU42E) RAID controller part nu
® Appendix D: Intel Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: ® Intel Server System R2000BB Service Guide 75
® Appendix D: Intel Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
