Installation Manual

3 Troubleshooting

This chapter includes examples of errors that could occur during installation of the Intel® Optane™

memory SW/driver package. For more information and help on these errors, please contact Intel

Customer Support at www.intel.com/support/optane-memory. Please also refer to the error code

and message article for more details: https://www.intel.com/content/www/us/en/support/memory-

and-storage/intel-optane-memory/000024113.html

3.1 Optane™ UI Installation Failures

3.1.1 Unsupported CPU

This window will appear if the installation package is used on a system with an unsupported CPU.

Please check the minimum requirements provided in section 1.2 of this document for further details.