User's Manual
Table Of Contents
- About this Manual
- Manual Organization
- Product Accessories
- Additional Information and Software
- Safety Information
- Warnings
- Server Board Features
- Server Board Installations and Upgrades
- Server Utilities
- Troubleshooting
- Resetting the System
- Problems following Initial System Installation
- Hardware Diagnostic Testing
- Specific Problems and Corrective Actions
- Power Light Does Not Light
- No Characters Appear on Screen
- Characters Are Distorted or Incorrect
- System Cooling Fans Do Not Rotate Properly
- Diskette Drive Activity Light Does Not Light
- CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light
- Cannot Connect to a Server
- Problems with Network
- System Boots when Installing PCI Card
- Problems with Newly Installed Application Software
- Problems with Application Software that Ran Correctly Earlier
- Devices are not Recognized under Device Manager (Windows* Operating System)
- Hard Drive(s) are not Recognized
- Bootable CD-ROM Is Not Detected
- LED Information
- BIOS Error Messages
- Regulatory and Compliance Information
- Getting Help
- IntelĀ® Server Issue Report Form
- Date Submitted:
- Company Name:
- Contact Name:
- Email Address:
- Intel Server Product:
- Priority (Critical, Hot, High, Low):
- Brief Problem Description. Provide a brief description below. See the last page for space to include a detailed problem description.
- Board / Chassis Information
- Operating System Information
- Operating System
- Version
- Service Pack
- Peripheral Information
- Hard Drive Information:
- Complete Problem Description

Contents
vii
Contents
Warnings ......................................................................................................... v
1 Server Board Features................................................................................. 11
Server Board Connector and Component Locations ............................................................13
Internal Component Connections..........................................................................................14
Configuration Jumpers..........................................................................................................15
Back Panel Connectors.........................................................................................................16
Hardware Requirements .......................................................................................................17
2 Server Board Installations and Upgrades.................................................. 19
Before You Begin..................................................................................................................19
Tools and Supplies Needed..................................................................................................19
Installing and Removing Memory..........................................................................................19
Installing DIMMs...........................................................................................................19
Removing DIMMs.........................................................................................................20
Installing or Replacing the Processor....................................................................................21
Installing the Processor................................................................................................21
Removing the Processor..............................................................................................24
Installing a PCI Card .............................................................................................................24
Replacing the Backup Battery......................................................................................24
3 Server Utilities .............................................................................................. 27
BIOS Setup ...........................................................................................................................27
Upgrading the BIOS..............................................................................................................28
Preparing for the Upgrade............................................................................................28
Upgrading the BIOS .....................................................................................................29
Changing the BIOS Language .....................................................................................30
Recovering the BIOS ............................................................................................................30
Manually Recovering the BIOS ....................................................................................30
Clearing the Password..........................................................................................................31
Clearing the CMOS...............................................................................................................31
4 Troubleshooting........................................................................................... 32
Resetting the System............................................................................................................32
Problems following Initial System Installation .......................................................................32
First Steps Checklist.....................................................................................................32
Hardware Diagnostic Testing................................................................................................33
Verifying Proper Operation of Key System Lights........................................................33
Confirming Loading of the Operating System ..............................................................34
Specific Problems and Corrective Actions ............................................................................34
Power Light Does Not Light..........................................................................................34
No Characters Appear on Screen ................................................................................35
Characters Are Distorted or Incorrect...........................................................................35
System Cooling Fans Do Not Rotate Properly.............................................................36
Diskette Drive Activity Light Does Not Light.................................................................36