Intel ® InBusiness ™ Internet Station User’s Guide
Copyright © 1999, Intel Corporation. All rights reserved. Intel Corporation 5200 NE Elam Young Parkway Hillsboro OR 97124-6497 If you have general networking questions or need information about other Intel products, call our Answers Line at 1-800-538-3373. Locate Customer Support phone numbers and RMA information in Doing Business with Intel.
Table of Contents Overview .....................................................................................................5 Features .......................................................................................... 5 Compatibility .................................................................................. 6 New Technologies ................................................................................. 7 InstantIP technology ...........................................................
Modem Compatibiltiy List .................................................................. 20 Troubleshooting .........................................................................................21 Problems during initial installation .............................................. 21 Problems during client installation ............................................... 21 Other Internet Station problems ...................................................22 Online Troubleshooting Information ..............
Overview The Intel® InBusiness™ Internet Station is a powerful, yet simple communications device. When you use the Internet Station, networked computers have simultaneous access to the Internet through a single Internet account. The Internet Station Installation CD-ROM detects your network configurations. It then offers specific setup options, based on your configurations, which help you set up your network to use the Internet Station. Browser-based configuration software walks you through a simple setup.
• Web browser-based configuration for fast and simple Internet setup • Microsoft Internet Explorer* and Modem Pooling software included Sending email over the Internet is easy using the email program included with Internet Explorer or another email package. Email allows you to communicate without the long distance charges. You only pay for your ISP account, usually accessed through a local call. You can complement the power of the Internet Station with the Intel® InBusiness™ eMail Station.
Any computer with Internet Explorer* 4.01, or Netscape Navigator* or Communicator* 4.06 (or newer versions of each) can access the Internet through the Internet Station. New Technologies The Internet Station offers many new technologies that make your company’s Internet access easier to manage. InstantIP technology InstantIP technology is a powerful feature of the Internet Station. It provides simplified setup and administration of complicated Internet addresses.
DHCP, NAT alleviates the cost and complexity of having an IP address for every computer on the network. DNS Domain Name Services simplifies Internet usage by mapping domain names, a unique name that identifies the Internet site, to IP addresses, a unique Internet Protocol number. It allows users to set up a distinct domain name for a group of computers or other resource. DNS, for example, allows the user to enter the more familiar domain name, istation, instead of the IP address, 192.168.42.
technologies. If the ISP supports Multilink, you need to consider any additional charges for its use. Benefits of Modem Aggregation Faster Internet and Information Transfer Access: decrease time spent on tasks Readily Available Hardware: analog modems are readily available Cost Savings: no need to pay for ISDN to increase access speed Modem Pooling Modem Pooling allows all users connected to the network access to the modems connected to the Internet Station. Use extra modems for fax, data transfer, etc.
Before You Begin Before you begin to connect the Internet Station hardware or install the software, you must have your hardware, software, and ISP services available. The Specifications and Compatibility section lists many options that the Internet Station supports. Use these lists to make your hardware and software choices. To configure the Internet Station you need a PC that uses Microsoft Windows 95, 98, or Windows NT 4.0 operating system. The PC must have a compatible web browser.
If you don’t have an ISP account Contact the Internet Service Provider (ISP) of your choice and establish an account. Use the ISP panel of the Installation Poster to make sure you have all the information you need for on-line setup. ØTips for selecting an ISP Check with your current long distance carrier to see what ISP services are available. Look in the Yellow Pages for a local ISP. Check the rates and options offered by each ISP to find one that best fits your needs.
Order an ISDN line If you choose to use an ISDN line, the ISDN panel of the installation poster helps you gather the information you need for setup. The ISDN panel of the installation poster guides you through ordering an ISDN phone line. Use the screen designated for your location. Use the North American worksheet if you are in the United States or Canada. Use the International worksheet if you are in any other area. Obtain the information from your ISDN line supplier and the ISDN product manufacturer.
Get Connected Before you connect the Internet Station to your network and run the Installation CD-ROM, make sure that you have made all of your hardware decisions and connected it correctly. Your Internet Station package contains: Internet Station Power supply and 6 ft. cable CableKeeper cable management ring Internet Station Installation CD-ROM which includes On-line User’s Guide Setup Software Microsoft Internet Explorer 4.
Power port PC Card Slots 1 and 2 Reset button Serial port 10Base-T port Connect the network cable Attach a network cable to the RJ-45 connector of the Internet Station and your 10Mbps Ethernet hub. Use a Category 5 10Base-T cable for your connection. Connect your modem or ISDN adapter ØCaution: Make sure your Internet Station power is off before you connect or disconnect modems. Connect up to three modems to the Internet Station. The Internet Station only supports the use of one ISDN adapter at a time.
Front panel LEDs On power-up, the LAN, Serial, and PC Card LEDs light. The Serial and PC Card lights blink while they detect the presence of a modem or ISDN adapter in each port. During use, the LEDs light as shown below.
any system or network changes that need to be made, and if a compatible browser was detected. To use the Internet Station, you must have a compatible browser installed. Click the More Info buttons for more information about each option. Click Next. 4 If you choose to install Internet Explorer, the Internet Station shows the License Agreement. This is a free, compatible browser. Accept the agreement. Click Next to continue.
Use the Internet Station Once the Internet Station is set up, set up the other PCs on your network. Use the Installation CD-ROM for fast set up and configuration of the workstations. If you want to manually set up the workstations, use the Manual Setup instructions. Set up workstations to browse The Installation CD-ROM contains the software you need to set up additional PCs so that they have Internet access through the Internet Station.
6 Clear all entered settings on this page except Host name. Enter your computer name. 7 Click the OK bottom of the TCP/IP window. 8 Click OK to close and restart your computer. To configure a Windows 95 system 1 Right-click Network Neighborhood. 2 Click the Properties pop-up menu. 3 Click the Configuration tab, select the TCP/IP networking component, and select Properties. 4 Make sure ‘Obtain An IP Address Automatically’ is selected. 5 DNS Configuration: click the tab, and select Disable.
To install Modem Pooling 1 Insert the Installation CD-ROM into the CD-ROM drive on your PC. If Setup does not start automatically, run the SETUP.EXE from the CD. 2 On the Select Components screen, select the Modem Pooling option. 3 Setup configures your PC to use the modems on the Internet Station and installs the Modem Pooling software. 4 Click the Modem Pooling icon on the task bar. 5 Note the COM port of the modem you want to use in the Modem Pooling window.
Uninstall Internet Station software To remove the software installed during setup: 1 Click the My Computer icon on your desktop. 2 Click the Control Panel folder. 3 Click the Add/Remove Programs icon. 4 Select the Internet Station User Software from the list. The Add/Remove button becomes active. 6 Click the Add/Remove button. Modem Compatibiltiy List For a complete, up to date list of compatible modems, go to the web site http://support.intel.com/support/inbusiness/internetstation.
Troubleshooting Troubleshooting gives you solutions to problems that may occur during installation and operation of the Internet Station. Problems during initial installation No power to the Internet Station • Verify that the power cable is firmly connected. • Make sure the outlet is working by connecting a known working device. • Press the Power button on the front panel. PC Card LED blinks continuously • Turn off the power and then turn it back on.
• IP address is not in this range, click Release and then click Renew. On Windows NT*: Type the following from the command prompt: ipconfig The PC should have a network address of 192.168.42.n, where n is from 1 to 127. If the IP address is not in this range, type the following commands: ipconfig /release ipconfig /renew Make sure your browser is not set up to connect through a proxy server.
Status Page shows incorrect information • Click the Refresh button in your browser. • Verify that both PC Cards are inserted correctly. • Check the serial port connection. • Press the Power button off and on. Connection Status page does not change • Click the Refresh button in your browser. The pages of the Internet Station do not show properly • Your browser may not be compatible. Insert the Internet Station Installation CD-ROM and install Internet Explorer.
To clarify your problem and narrow the list of solutions, click Answer Clarifying Questions. The answer questions screen asks how each of the solutions fit your specific problem. Answer the questions and click Continue at the bottom of the screen. The solution list that shows contains only the solutions directly related to your problem.
Specifications and Compatibility The Intel InBusiness Internet Station is designed to make your company’s Internet access simple to set up and maintain. The Intel InBusiness Internet Station has been tested with the following hardware and software options. We strongly recommend that you use the listed options when you select your hardware and software. US WARNING! Do not open this device. Return to the manufacturer for repair. French AVERTISSEMENT! Ne pas essayer d’ouvrir cet appareil.
Protocol Support TCP/IP, DHCP, DNS, HTTP, FTP, PPP, CHAP, PAP, Telnet Internet Service Provider IP Addressing Dynamic or Static IP Addressing Supported Configuration Software Web-based browser configuration software Network Speed 10 Mbps Network Cabling Support Category 3 or 5 for 10Base-T ports Status Lights (1) LAN Status LED, (1) Serial Modem Status LED, (2) PC Card Modem Status LEDs, (1) Power LED Size/Weight 1.5”H x 8”W x 6.2”D/18oz.
Compliance and License Agreements Certification Statements FCC Radio Interference, Class A NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.