ASUS Hangouts Meet hardware kit GQE10A User Guide
E16374 First Edition February 2020 COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Contents About this user guide........................................................................................ 5 Package contents................................................................................................ 6 Getting to know your Meeting Computer System Features................................................................................................................10 Rear view..................................................................................................
About this user guide This user guide provides information about the hardware and software features of your Meeting Computer System hardware kit, organized through the following chapters: Chapter 1: Getting to know your Meeting Computer System This chapter details the hardware components of your Meeting Computer System. Chapter 2: Using your Meeting Computer System hardware kit This chapter provides you with information on using your Meeting Computer System.
Package contents Your Meeting Computer System hardware kit package contains the following items: Meeting Computer System Wall mounting plate Power cable* Wall mounting plate screw set AC power adapter* Standing mount Camera Camera USB cable (Type-A to Type-C™) Speakermic Speakermic cable (Type-A to Micro USB) *The bundled power adapter may vary with territories.
Touchscreen power adapter Touchscreen Touchscreen HDMI™ cable (Green) Touchscreen USB power cable (Red) Touchscreen adapter plug heads* Touchscreen USB data cable (Blue)** * The bundled power adapter plug heads may vary with territories ** The bundled Touchscreen USB data cable (Blue) may vary with territories NOTE: • • If the device or its components fail or malfunction during normal and proper use within the warranty period, bring the warranty card to the ASUS Service Center for replacement of th
GQE10A hardware kit
1 Getting to know your Meeting Computer System
Features Rear view Power button The power button allows you to turn the Meeting Computer System on or off. You can use the power button to put your Meeting Computer System to sleep mode or press it for four (4) seconds to force shutdown your Meeting Computer System. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone. USB 3.
USB 3.2 Gen 1 port The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s. This port also supports the Battery Charging 1.2 technology that allows you to charge your USB devices. NOTE: Battery Charging 1.2 technology is only available on selected models, and provides a maximum of 5V / 1.5A output. USB 3.2 Gen 1 port The USB 3.2 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s.
Left side view Air vents (exhaust vent) The air vents allow your Meeting Computer System chassis to expel hot air out. IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions. Right side view Air vents (intake vent) The air vents allow cooler air to enter your Meeting Computer System chassis. IMPORTANT! For an optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions.
Bottom view Mount pad slots The mount slots are used to attach the Meeting Computer System to the wall mounting plate or the standing mount.
GQE10A hardware kit
2 Using your Meeting Computer System hardware kit
Getting started Connect a display panel to your Meeting Computer System You can connect a display panel or projector that has the following connectors: • HDMI™ connector • DisplayPort (USB Type-C®) • DVI connector (used with an HDMI™–DVI adapter) NOTE: • • The HDMI™–DVI adapter is purchased separately. The USB Type-C®-HDMI™ cable is purchased separately. To connect a display panel to your Meeting Computer System: Connect a display cable either to the HDMI™ port or the Type-C® DisplayPort.
Connect the speakermic Connect the speakermic to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. NOTE: Please refer to pages 35-36 for more information on the recommended USB 3.2 Gen 1 port to connect the speakermic to.
Connect the camera Connect the camera to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. NOTE: Please refer to pages 35-36 for more information on the recommended USB 3.2 Gen 1 port to connect the camera to.
Connect the touchscreen To connect the touchscreen to your Meeting Computer System NOTE: Ensure to use the Touchscreen USB data cable (Blue). A. Connect the Touchscreen USB data cable (Blue) to the data USB port on your touchscreen. B. Connect the touchscreen to a USB 3.2 Gen 1 port on the rear of your Meeting Computer System. Ensure to connect the USB 3.2 Gen 1 connector to connect to your Meeting Computer System. NOTE: Please refer to pages 35-36 for more information on the recommended USB 3.
To connect the AC power adapter of your touchscreen NOTE: Ensure to use the Touchscreen USB power cable (Red). A. Connect the Touchscreen USB power cable (Red) to the AC power adapter. B. Connect the Touchscreen USB power cable (Red) to the power USB port on your touchscreen. C. Attach the appropriate adapter plug head to the adapter, then plug the AC power adapter into a 100V~240V power source.
To connect the touchscreen for local presentations (optional) NOTE: Ensure to use the Touchscreen HDMI™ cable (Green). A. Connect the Touchscreen HDMI™ cable (Green) to the HDMI™ port on your touchscreen. B. Connect the touchscreen to a device’s (such as a laptop) HDMI™ out port for local presentations. WARNING! Do not connect the HDMI™ cable (Green) to your Meeting Computer System.
Connect the AC power adapter to your Meeting Computer System To connect the AC power adapter to your Meeting Computer System: A. Connect the AC power cord to the AC/DC adapter. B. Connect the DC power connector into your Meeting Computer System’s power (DC) input port. C. Plug the AC power cord into a 100V~240V power source. NOTE: The power adapter may vary in appearance, depending on models and your region.
IMPORTANT! • • • • We strongly recommend that you use only the AC power adapter that came with your Meeting Computer System. We strongly recommend that you use a grounded wall socket while using your Meeting Computer System. The socket outlet must be easily accessible and near your Meeting Computer System. To disconnect your Meeting Computer System from its main power supply, unplug your Meeting Computer System from the power socket.
Turn on your Meeting Computer System Press the power button to turn on your Meeting Computer System. IMPORTANT! Ensure that all peripherals (speakermic, camera, touchscreen) and AC power adapter are connected properly before you turn on your Meeting Computer System.
3 Configuring your Meeting Computer System hardware kit
Before you begin using your device for video conferencing Setup requirements Room size and setup Your Meeting Computer System hardware kit system is designed for a 2-10 person conference room. We recommend a room that contains either a long table with the monitor at one end (optimal), or a round table. We do not recommend using Meeting Computer System with rooms set up in a classroom style.
Display requirements and placement Your Meeting Computer System work with LCD, LED, plasma, and projector-type monitors and televisions. The display must have an HDMI™ or DisplayPort input. The screen resolution must be at least 1280 x 720 pixels. For best video quality, we recommend a resolution of 1920 x 1080 pixels. You can place the display on a table against one wall, or mount the display on a wall or ceiling for a projector unit.
• Cable concealers, if needed for wall mounting NOTE: The cable concealers for wall mounting and CAT5e Ethernet cable are not included in the package and must be purchased separately. IMPORTANT! The included cable for the camera is 5 feet long, and the included cable for the speakermic is 3 feet long. If your setup of the display, Meeting Computer System, and peripherals requires longer distances, you may need to purchase additional USB extension cables.
1. Secure the wall mount to a wall using the four (4) screws. NOTE: The screws are self tapping M3.5 24 mm long, flat countersunk head type screws. 2. Locate the pill-shape on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents.
3. Your device will be magnetized onto the wall mount plate, please ensure the mount pad slots are aligned with the wall mount before placing the device onto the wall mount plate. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the mount pad slots. 4. Manually adjust your device if needed for a more secure fit.
Using the standing mount To attach your Meeting Computer System to the bundled standing mount, please follow the steps below: 1. Locate the pill-shape on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards. NOTE: Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents.
2. Align your device’s mount pad slot to the standing mount, then bring the device closer to the mount. Your device will be magnetized and attach onto the standing mount. 3. Manually adjust your device if needed for a more secure fit.
Place your camera You may install your camera below or on top of the display depending on the screen height. NOTE: Keep the camera as close to eye level as possible.
Recommended meeting room configuration 2 System setup GQE10A MEET CAMERA MEET CAMERA DISPLAY DISPLAY MICROPHONE & SPEAKER TOUCH PANEL CREDENZA RECOMMENDED HEIGHT BETWEEN 750 - 1000mm [29 CHROMEBOX 1 2" - 39 1 CREDENZA 2"] OPTIONAL USB HUB FRONT WALL EXAMPLE EQUIPMENT LAYOUT CABLING (SURFACE/CONCEALED RUN) (FRONT WALL) Room layout example DISPLAY 120° (FRONT WALL) MEET CAMERA 34 GQE10A hardware kit
Connect your cables Using the included cables and sensor, connect your Meeting Computer System to the other system components: NOTE: The connections shown in the illustrations are recommended, you may adjust the connections accordingly to suit your needs. 7 1 1 2 3 1 4 2 3 4 5 6 LAN port connects to a router. NOTE: Although you can use your Meeting Computer System device over a wireless network connection, we recommend using a wired network connection for optimal sound and video quality.
1 2 3 4 USB 3.2 Gen 1 port connects to the touchscreen 5 HDMI™ connects a display with HDMI™ connector. 6 DisplayPort connects a display with USB Type-C® connector. 7 Power port connects to a power outlet. IMPORTANT! Be sure to connect to a power outlet last, after you have made all the other connections. You can find connection instructions for your specific model on the Meeting Computer System hardware kit product site.
Enroll your device Complete basic enrollment This section explains the basic enrollment flow, which works for almost all users. To learn about other options shown during the enrollment process, see Advanced enrollment options. NOTE: We recommend connecting a USB keyboard to make entering the enrollment information easier. To complete basic enrollment: 1. Turn on the display. 2. Turn on the Meeting Computer System. 3. Verify or change your language, keyboard layout, and network.
4. Select Continue. 5. Accept the Google Chrome OS Terms. 6. Sign in with your Google Apps email address and password. 7. The enrollment process takes place automatically. After the process is complete, click Done. 8. When the Hangouts screen appears, follow the onscreen instructions to test your camera and speakermic. NOTE: If you can’t see video or hear audio during the test: • Ensure that your camera and speakermic were connected to your Meeting Computer System before you turned on your device.
Advanced enrollment options Users can go through the simple enrollment flow described in Complete basic enrollment to enroll their device. Additional options are available for users who want to customize the setup experience or learn more. These options appear on the second enrollment screen, except for accessibility, which appears on both the first and second screens: Accessibility: Accessibility options include larger font and cursor size, voice prompts, and more.
Manage devices and rooms You can view, modify and update your Meeting Computer System and rooms through the Google Admin console. For more details on managing your devices and rooms, please visit the Meeting Computer System Help website.
Troubleshooting
Fix a problem Manage devices and rooms I do not know how to identify the Meeting Computer System device I want on the device list screen. If you are not sure which device to click, you can identify the correct one by its serial number. You can find your device’s serial number on the card that was included in the box and on the bottom of the device itself. Help and support Visit support.google.
Appendix
Safety information Your Meeting Computer System is designed and tested to meet the latest standards of safety for information technology equipment. However, to ensure your safety, it is important that you read the following safety instructions. Setting up your system • • • • • • • Read and follow all instructions in the documentation before you operate your system. Do not use this product near water or a heated source. Set up the system on a stable surface. Openings on the chassis are for ventilation.
• • If you encounter the following technical problems with the product, unplug the power cord and contact a qualified service technician or your retailer. – The power cord or plug is damaged. – Liquid has been spilled into the system. – The system does not function properly even if you follow the operating instructions. – The system was dropped or the cabinet is damaged. – The system performance changes. Avoid contact with hot components inside the Mini PC.
Regulatory notices COATING NOTICE IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules.
CAUTION! Changes or modification not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. RF exposure warning This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Responsible Party: Asus Computer International Address: 48720 Kato Rd, Fremont, CA 94538 Phone/Fax No: (510)739-3777/(510)608-4555 Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada (ISED) licence-exempt RSS standard(s).
Declaration of compliance for product environmental regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.
Vietnam RoHS ASUS products sold in Vietnam, on or after September 23, 2011,meet the requirements of the Vietnam Circular 30/2011/TT-BCT. Các sản phẩm ASUS bán tại Việt Nam, vào ngày 23 tháng 9 năm2011 trở về sau, đều phải đáp ứng các yêu cầu của Thông tư 30/2011/TTBCT của Việt Nam. Turkey RoHS AEEE Yönetmeliğine Uygundur ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment.
ENERGY STAR complied product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
Optical Drive Safety Information Laser Safety Information CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Manufacturer ASUSTeK Computer Inc. Tel: +886-2-2894-3447 Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN Authorised ASUSTeK Computer GmbH representative in Address: HARKORT STR.
ASUS contact information ASUSTeK COMPUTER INC. Address Telephone Fax Web site Technical Support Telephone Fax Online support 4F, No. 150, Li-Te Road, Peitou, Taipei 112, Taiwan +886-2-2894-3447 +886-2-2890-7798 www.asus.com +86-21-38429911 +86-21-5866-8722, ext. 9101# https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en ASUS COMPUTER INTERNATIONAL (America) Address Telephone Fax Web site Technical Support Support fax Telephone Online support 48720 Kato Rd.
