User's Guide

PAGE : 51

17.0 trouBlEshootinG

Phone does not respond:

• Ensure the phone is fully charged.

• Try turning the phone off and then turning it back on.

• If the above does not work, press and hold the power button for 10 seconds

until the phone turns off. Then release the power button and turn the phone

back on.

17 trouBlEshootinG

Use the following tips to troubleshoot any issues on your phone.

Outgoing calls are not connected:

• Ensure that you have touched to dial the number.

• Ensure that you are connected to the correct cellular network.

• Ensure that you have not turned on outgoing call barring

(under Settings Call Settings).

Incoming calls are not connected:

• Ensure that your device is turned on.

• Ensure that you are connected to the correct cellular network.

• Ensure that you have not turned on incoming call barring

(under Settings Call Settings).

Others cannot hear you speaking on a call:

• Ensure that you are not covering the built-in microphone.

• Ensure that the microphone is close to your mouth.

• If you are using a headset, make sure that it is properly connected.

Audio quality is poor:

• Ensure that you are not blocking the device’s internal antenna.

• When you are in an area with weak signals or poor reception, you may need

to move to another area for better reception.

When dialling from contacts, the call is not connected:

• Ensure that the correct number is stored in the contact list.

• Re-enter and save the number if necessary.

The device beeps and a red ! icon is displayed:

• Your battery is low. (“Connect charger” will appear on screen.) Recharge or

replace the battery to continue using the device.

Notice

The information contained herein is subject to change without notice. All statements, information and recommendations

contained herein do not constitute a warranty of any kind, either expressed or implied. Please review this product guide

thoroughly, with particular attention paid to any safety sections, to make sure that you use your phone safely.

This publication is protected by copyright. No part of the publication may be used, reproduced, or translated, in any form,

without the prior written consent of Intel Corporation.

Intel, Intel Atom, Intel Inside, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and/or other

countries.

Google, Gmail, Google Maps, YouTube, Google Calendar, Android, and Android Market are trademarks of Google, Inc. Use of

these trademarks is subject to Google’s permission.

*Other names and brands may be claimed as the property of others.