User's Guide

Table Of Contents
Using HP Client Security (select products only) .................................................................................................. 57
Using HP Device as a Service (select products only) ........................................................................................... 57
Using an optional security cable (select products only) ..................................................................................... 57
Using a ngerprint reader (select products only) ............................................................................................... 58
Locating the ngerprint reader ......................................................................................................... 58
8 Maintenance ............................................................................................................................................... 59
Improving performance ....................................................................................................................................... 59
Using Disk Defragmenter .................................................................................................................. 59
Using Disk Cleanup ............................................................................................................................ 59
Using HP 3D DriveGuard (select products only) ................................................................................ 59
Identifying HP 3D DriveGuard status .............................................................................. 60
Updating programs and drivers .......................................................................................................................... 60
Cleaning your computer ...................................................................................................................................... 60
Using HP Easy Clean (select products only) ...................................................................................... 60
Removing dirt and debris from non-HP Easy Clean computers ....................................................... 61
Caring for wood veneer (select products only) ................................................................................. 61
Traveling with or shipping your computer .......................................................................................................... 62
9 Backing up, restoring, and recovering ........................................................................................................... 63
Backing up information and creating recovery media ........................................................................................ 63
Using Windows tools ......................................................................................................................... 63
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 63
Restoring and recovery ........................................................................................................................................ 64
Restoring, resetting, and refreshing using Windows tools .............................................................. 64
Recovering using HP Recovery media ............................................................................................... 64
Changing the computer boot order ................................................................................................... 64
Using HP Sure Recover (select products only) .................................................................................. 65
10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 66
Using Computer Setup ......................................................................................................................................... 66
Starting Computer Setup .................................................................................................................. 66
Navigating and selecting in Computer Setup ................................................................................... 66
Restoring factory settings in Computer Setup ................................................................................. 66
Updating the BIOS ............................................................................................................................. 67
Determining the BIOS version ......................................................................................... 67
Downloading a BIOS update ........................................................................................... 67
Changing the boot order using the f9 prompt .................................................................................. 68
TPM BIOS settings (select products only) ........................................................................................................... 68
Using HP Sure Start (select products only) ......................................................................................................... 69
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