E15836 Revised Edition V4 / August 2019 E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual.....................................................................................................7 Conventions used in this manual ............................................................................. 8 Icons .................................................................................................................................... 8 Typography ..............................................................................................................
Chapter 3: Working with Windows® 10 Starting for the first time.........................................................................................48 Start menu ...................................................................................................................49 Windows® apps ..........................................................................................................51 Working with Windows® apps................................................................................
Tips and FAQs Useful tips for your Notebook PC ........................................................................84 Hardware FAQs ...........................................................................................................85 Software FAQs .............................................................................................................88 Appendices Internal Modem Compliancy ..................................................................................... 92 Overview.....
Macrovision Corporation Product Notice .............................................................. 103 Prevention of Hearing Loss ......................................................................................... 103 Nordic Lithium Cautions (for lithium-ion batteries)........................................... 104 CTR 21 Approval (for Notebook PC with built-in Modem) .............................. 105 Declaration of Compliance for Product Environmental Regulation.............
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook PC. Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC. Chapter 3: Working with Windows® 10 This chapter provides an overview of using Windows® 10 in your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC's data and components.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating. Your Notebook PC can get warm to hot while in use or while charging the battery pack. Do not leave your Notebook PC on your lap or near any part of your body to prevent injury from heat.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC. Do not place objects on top of your Notebook PC.
Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Notebook PC E-Manual
Chapter 1: Hardware Setup Notebook PC E-Manual 13
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model.
14” model Notebook PC E-Manual 15
15” model 16 Notebook PC E-Manual
Array microphones The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. IR Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. The IR Camera also supports Windows Hello.
Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Capital lock indicator This indicator lights up when the capital lock function is activated. Using capital lock allows you to type capitalized letters (such as A, B, C) using your Notebook PC’s keyboard.
Touchpad/Touch numeric keypad (on selected models) The touchpad/touch numeric keypad enables you to toggle between touchpad and touch numeric keypad. The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. The touch numeric keypad allows the use of numeric input.
Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. Screenpad The screenpad allows you to toggle another screen for the touchpad, providing more adaptive controls.
Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! Your Notebook PC can get warm to hot while in use or while charging the battery pack. Do not leave your Notebook PC on your lap or near any part of your body to prevent injury from heat. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! t #BUUFSZ UJNF WBSJFT CZ VTBHF BOE CZ UIF TQFDJöDBUJPOT GPS UIJT Notebook PC. The battery pack cannot be disassembled.
14” model 15” model 22 Notebook PC E-Manual
Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled.
Right Side 13” model 14” model 15” model Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode.
Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status. Refer to the following table for details: Color Status Solid White The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%. Blinking Orange The Notebook PC is running on battery mode and the battery power is less than 10%.
USB 2.0 port The USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers. MicroSD card slot This built-in memory card reader slot supports microSD card formats. Memory card reader This built-in memory card reader supports SD card formats. USB 3.1 Gen 2 Type-C™/DisplayPort (on selected models) combo port The USB 3.1 (Universal Serial Bus 3.
USB 3.1 Gen 2 port The USB 3.1 (Universal Serial Bus 3.1) Gen 2 port provides a transfer rate of up to 10 Gbit/s and is backward compatible to USB 2.0. HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use.
Left Side 13” model 14” model 15” model 28 Notebook PC E-Manual
Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC.
USB 3.1 Gen 2 Type-C™ port The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port provides a transfer rate of up to 10 Gbit/s and is backward compatible to USB 2.0. NOTE: Transfer rate of this port may vary per model. USB 3.1 Gen 1 port The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones.
Chapter 2: Using your Notebook PC Notebook PC E-Manual 31
Getting started Charge your Notebook PC A. Connect the DC power connector into your Notebook PC’s power (DC) input port. B. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region. IMPORTANT! Power adapter information: 32 t *OQVU WPMUBHF 7BD t *OQVU GSFRVFODZ )[ t 3BUJOH PVUQVU DVSSFOU w w " 8 6.
IMPORTANT! t -PDBUF UIF JOQVU PVUQVU SBUJOH MBCFM PO ZPVS /PUFCPPL 1$ BOE ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. t &OTVSF UIBU ZPVS /PUFCPPL 1$ JT DPOOFDUFE UP UIF QPXFS BEBQUFS before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.
Lift to open the display panel Press the power button 34 Notebook PC E-Manual
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
One-finger gestures Tap/Double-tap t 5BQ BO BQQ UP TFMFDU JU t %PVCMF UBQ BO BQQ UP MBVODI JU Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.
Left-click Right-click t $MJDL BO BQQ UP TFMFDU JU t %PVCMF DMJDL BO BQQ UP launch it. Click this button to open the rightclick menu. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function.
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad.
Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana.
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened.
Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. Launch All settings from the Action Center. 2. Select Devices, then select Mouse & touchpad. 3. Adjust the settings to your preference.
Using the keyboard HotKeys The HotKeys on your Notebook PC’s keyboard can trigger the following commands: Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Decreases display brightness Increases display brightness Enables or disables the touchpad/screenpad Adjusts brightness for the backlit keyboard Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC.
Activates the Lock screen Turns the camera on or off Activates screen capture tool Launches My ASUS Function keys Press to enable or disable the function keys feature. When the function keys feature is enabled, you can also access HotKeys by holding down in combination with the top row keys.
Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. 13” and 14” model (on selected models) Press to toggle between number keys or touchpad. NOTE: Press and hold until the number keys appear.
15” model A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys.
Notebook PC E-Manual
Chapter 3: Working with Windows® 10 Notebook PC E-Manual 47
6WDUWLQJ IRU WKH ¿UVW WLPH When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: 1. Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears. 2. From the setup screen, pick your region and a language to use on your Notebook PC. 3. Carefully read the License Terms. Select I accept. 4.
Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings.
Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC. Position your mouse pointer over the program then click to launch it. Use the arrow keys to browse through the programs. Press to launch it.
Windows® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched.
Working with Windows® apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app.
Resizing apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press or (on selected models), then select Resize and select an app tile size. Unpinning apps Position your mouse pointer over the app and right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press or (on selected models), then select Unpin from Start.
Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press or (on selected models), then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.
Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press Notebook PC E-Manual on your keyboard.
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place.
Using Snap 1. Launch the app you wish to snap. 2. Drag the title bar of your app and drop the app to the edge of the screen to snap. 3. Launch another app and repeat the above steps to snap another app. 1. Launch the app you wish to snap. 2. Press and hold the key, then use the arrow keys to snap the app. 3. Notebook PC E-Manual Launch another app and repeat the above steps to snap another app.
Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it. Press 58 on your keyboard.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10.
Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen 60 Notebook PC E-Manual
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC. Connecting Wi-Fi Connect your Notebook PC to a Wi-Fi network by using the following steps: 1. Select the icon from the taskbar. 2. Select the icon to enable Wi-Fi. 3.
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetoothenabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps: 1. Launch Settings from the Start menu. 2.
Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on 1. Launch Action Center from the taskbar. 2. Select the icon to enable Airplane mode. Turning Airplane mode off 1. Launch Action Center from the taskbar. 2.
Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: t -BVODI UIF 4UBSU NFOV UIFO TFMFDU Shut down to do a normal shutdown. t 'SPN UIF MPH JO TDSFFO TFMFDU t 1SFTT > > Shut down. to launch Shut down Windows. Select Shut down from the drop-down list then select OK. t 64 *G ZPVS /PUFCPPL 1$ JT VOSFTQPOTJWF QSFTT and hold the power button for at least ten (10) seconds until your Notebook PC turns off.
Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: t -BVODI UIF 4UBSU NFOV UIFO TFMFDU Sleep to put your Notebook PC to sleep. t 'SPN UIF MPH JO TDSFFO TFMFDU Press > > Sleep. to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
Notebook PC E-Manual
Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 67
The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details.
Accessing BIOS Enter the BIOS settings by using any of the following methods: t 3FTUBSU ZPVS /PUFCPPL 1$ UIFO QSFTT t -BVODI UIF 4UBSU NFOV BOE DIPPTF Settings > Update & security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. Notebook PC E-Manual during POST.
BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory. Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. 1. On the Boot screen, select Boot Option #1. Main Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc.
2. Press Main and select a device as the Boot Option #1. Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc.
Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: Main t *G ZPV JOTUBMM B User Password, you will be prompted to input this before entering your Notebook PC's operating system. t *G ZPV JOTUBMM BO Administrator Password, you will be prompted to input this before entering BIOS.
To set the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in a password then press 3. Re-type to confirm the password then press . . To clear the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in the current password then press 3. Leave the Create New Password field blank then press 4. Select Yes in the confirmation box then press Notebook PC E-Manual . . .
I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. Main Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc. Advanced Boot Security Save & Exit I/O Interface Security If Locked, LAN controller will be disabled.
USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. Main Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc.
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Main Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc. Advanced Boot Security Save & Exit Save Changes and Exit Discard Changes and Exit Exit system setup after saving the changes.
To update the BIOS: 1. Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. Connect your flash disk drive to your Notebook PC. 4. Restart your Notebook PC then press 5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press Main during POST. . Aptio Setup Utility - Copyright (C) 2018 American Megatrends, Inc.
6. Locate your downloaded BIOS file in the flash disk drive then . press ASUSTek EasyFlash Utility FLASH TYPE : Generic Flash Type New BIOS Current BIOS Platform : UX334 Platform : Unknown Version : 200 Version : Unknown Build Date : 08/15/2018 Build Date : Unknown Build Time : 11:51:05 Build Time : Unknown FSO 0 EFI FS1
FS2 FS3 FS4 [mo] : Switch 7.Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! t Backup all your data files before doing any recovery option on your Notebook PC. t Note down important customized settings such as network settings, user names, and passwords to avoid data loss. t Ensure that your Notebook PC is plugged in to a power source before resetting your system.
t (P CBDL UP BO FBSMJFS CVJME - This option allows you to go back to an earlier build. Use this option if this build is not working for you. t "EWBODFE TUBSUVQ - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: - Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
2. Under the Update and security option, select Recovery then select the recovery option you would like to perform.
Notebook PC E-Manual
