User Manual

Table Of Contents
Chapter 5 Troubleshooting
61
the proper type for your modem and that it is
connected to the modem.
Verify all your modem connections are securely
attached.
Turn off the power to your modem, wait at least 5
seconds, then turn off the power to the gateway. Turn
power back on in the following order:
Attach power to the broadband modem, and
allow the modem to fully initialize as indicated by
the modem LEDs (see modem documentation).
Attach power to the gateway. Confirm the
Internet LED is solid or blinking green.
If the Internet LED on the gateway is off, unplug
power from the gateway, and attach a new cable
between the broadband modem and gateway.
Turn power back on to the gateway, and verify
the Internet LED is solid green.
Verify that the Cable/DSL Settings in the wireless
gateway configuration software are correct. See
Changing your device settings on page 32.
Problem I cant connect to the gateways configuration Web
page
Solution Check that you have disabled your proxy settings in your
browser (refer to your browsers help pages for
information).
Make sure your temporary Internet files are deleted.
Refer to the browser documentation for how to do this.
Problem Ive made changes to the gateway, clicked Save and
Restart, and now cant connect to the gateway
Solution There are several possible solutions:
Youve changed a setting on the gateway, such as
the Gateway IP address, disabled the DHCP server,
user_guide_rg1210.book Page 61 Monday, April 22, 2002 2:20 PM