User Manual

Chapter 5 – Troubleshooting
60
5 Choose from among the dialog boxes that follow, and
then click OK.
6 Follow the screen prompts to insert your Windows
CD, and your PC copies the necessary files.
Windows XP
1 Click Start > Control Panel > Network
Connections.
2 To add file and print sharing or a client or protocol,
right-click the icon representing the network
connection your changes should apply to.
3 Click Properties.
4 Click the Install button and select either client,
service or protocol according to what you want to
add.
5 Choose from among the dialog boxes that follow,
then click OK.
• Try again to see that each PC can “see” every other
PC on the network. For instance, on Windows 2000
you would click “My Network Places” to locate each
PC by its system name (on Windows 9x, you would
click “Network Neighborhood”).
• When other PCs become visible, use standard
procedures to share and map drives and printers.
Problem I can’t connect to the Internet through my gateway
The assumption for the solution below is that you were
able to connect to the Internet before you inserted the
gateway into your network.
Solution • Verify that each PC on the network can connect to
the gateway (see I can’t connect to the gateway on
page 56).
• Verify that the gateway Internet LED is solid green. If
the Internet light is off, be sure the Ethernet cable is
user_guide_rg1210.book Page 60 Monday, April 22, 2002 2:20 PM