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user_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM Copyright The Intel® Wireless Gateway II User’s Guide as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of the license. The information in this document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Intel Corporation.
user_guide_rg1210.book Page iii Monday, April 22, 2002 2:20 PM Contents Chapter 1 – Overview 1 Decide how to set up the Intel® Wireless Gateway II . . . . . . . .2 Features of the Intel Wireless Gateway II . . . . . . . . . . . . . . . . .3 Verify system and service requirements . . . . . . . . . . . . . . . . . .4 A look at the gateway hardware . . . . . . . . . . . . . . . . . . . . . . . .5 Configuration software and settings . . . . . . . . . . . . . . . . . . . . .
user_guide_rg1210.book Page iv Monday, April 22, 2002 2:20 PM Contents Using system tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Establishing routing protocols . . . . . . . . . . . . . . . . . . . . . . . . .43 Refining DHCP server addressing . . . . . . . . . . . . . . . . . . . . .45 Assigning virtual server settings . . . . . . . . . . . . . . . . . . . . . . .46 Using access control features. . . . . . . . . . . . . . . . . . . . . . . . .
user_guide_rg1210.book Page 1 Monday, April 22, 2002 2:20 PM Chapter 1 Overview This chapter provides a basic overview of the features of the Intel® Wireless Gateway II, lists its system and service requirements, and explains where to find more information, if needed.
user_guide_rg1210.book Page 2 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Decide how to set up the Intel® Wireless Gateway II There are several ways to set up your Intel® Wireless Gateway II. The methods depend on whether you want to: Overview of a new network • Set up a new network • Add the gateway to an existing network The gateway lets you share an Internet connection among all PCs. You can connect up to sixteen wireless PCs and up to 4 Ethernet devices to share the Internet connection.
user_guide_rg1210.book Page 3 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview a standalone wireless network in your home or small office. The instructions for setting up a new network are covered in the Installation Guide. Overview of an existing network If your home or small business network already provides Internet access and you just want to add wireless capability to your existing Ethernet network (LAN), you can configure the gateway as an access point.
user_guide_rg1210.book Page 4 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview (Wi-Fi*) adapters or a combination of any of these technologies. The Intel Wireless Gateway II has many benefits: • Internet sharing. Up to 16 wireless plus 4 wired connections. More than 4 wired connections requires a network hub or switch which supports up to 32 connections. (16 wired and 16 wireless connections) • Firewall and data security. Includes NAT firewall and 64-bit or 128-bit WEP data encryption. • Fast.
user_guide_rg1210.book Page 5 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Non-Windows clients can access the Internet through the Intel Wireless Gateway II, but not configure the gateway. These PCs must meet the following system requirements: • Macintosh* OS 9.2 or later, with Internet Explorer 5.x or higher • Linux* system, with Netscape 4.75 or higher All PCs and laptops connected to the gateway must have: Service requirements • For a wireless connection: a Wi-Fi* approved IEEE 802.
user_guide_rg1210.book Page 6 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview gateway's operational status. The lights are described below, from left to right. Link Power System Internet Activity 1 Wireless 2 3 4 Ethernet Wireless Gateway II LED Description Power On – The power cable is connected; the gateway has power. Off – Check that the power cable connectors are securely in place and plugged into a power source. System On – This means the gateway is operating.
user_guide_rg1210.book Page 7 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview LED Description Wireless Activity Green blinking – Traffic is detected between at least one wireless device and the gateway. The Wireless Activity light blinks continually because the gateway is always checking whether other wireless devices are trying to connect to it. The more activity that occurs between wireless PCs and the gateway, the faster this indicator blinks.
user_guide_rg1210.book Page 8 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Back panel connectors The gateway's back panel includes the cable connectors and Reset button. Lock 4 3 2 1 5V/2A Reset Internet Ethernet Power Connector Description Reset Use an object, such as an open paper clip, to press the reset switch. You can use the reset switch to either: • Reset the gateway without losing its current setup values. Press, then immediately release the reset switch.
user_guide_rg1210.book Page 9 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Configuration software and settings The gateway has internal settings that control the wireless local area network (WLAN). The gateway also has settings to control the broadband modem, called ISP settings. It is important to correctly enter these settings. Accessing the configuration software To enter WLAN or ISP settings for the gateway, use the gateway configuration software.
user_guide_rg1210.book Page 10 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview The settings you must use are the following: • Network Name (SSID) • Encryption Key You rarely need to change these settings. You can use the default values. Network Name (SSID) • Transfer rate: Automatic • Channel: 11 • Header Length: Long (preamble) The Network Name (also called SSID) determines which devices can communicate on your wireless network.
user_guide_rg1210.book Page 11 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview There are two ways to set encryption: • Generate a key from text. Enter the same text key you used on your existing wireless devices, or create a new one and use it on all of your wireless devices. The text you use can be any character but it must be exactly 5 characters or 13 characters long. Five characters provides 40(64)-bit encryption, while the 13 character string provides 104(128)-bit encryption.
user_guide_rg1210.book Page 12 Monday, April 22, 2002 2:20 PM Chapter 1 – Overview Where to find more information For more information, go to the following sources for help. 12 • See Troubleshooting on page 55. • Use the troubleshooting online Help, available on the gateway’s status screen.
user_guide_rg1210.book Page 13 Monday, April 22, 2002 2:20 PM Chapter 2 Setting Up the Gateway on a Network Note This chapter explains how to set up your Intel Wireless Gateway II as a wireless access point on an existing network. To set up the gateway for a new network, see the printed Installation Guide, or look for the Installation Guide PDF file on the CD. Double-click My Computer > CD-ROM drive > DOCS > English > Gateway > 1210 > install_guide_gw1210.pdf.
user_guide_rg1210.book Page 14 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Planning your network Take some time to plan your network before you begin installation. If you are setting up a new network with several network devices, it’s important that you start with the correct device. 1 Start with the Intel Wireless Gateway II • To set up the gateway with a new network, see the Installation Guide.
user_guide_rg1210.book Page 15 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Step-by-step These instructions assume you have an existing network and it is functioning properly. 1 Connect one end of the Ethernet cable (included with the gateway) to any one of the four Ethernet ports on the gateway. Note The other three Ethernet ports on the gateway can be used for additional network devices.
user_guide_rg1210.book Page 16 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Configuring the gateway as an access point Configure the gateway as an access point if you are adding wireless connectivity to an existing wired (Ethernet) network. Note If you are connecting the gateway directly to the modem that accesses the Internet, follow the connection instructions in the Installation Guide and use Gateway Mode.
user_guide_rg1210.book Page 17 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 2 Click Network Setup. The following appears. 3 Click Set Up Network. 4 You must agree with the conditions of the license agreement and click I Accept to continue. The Network Setup screen appears. 5 Click OK to continue. The Network Setup utility begins looking for the gateway.
user_guide_rg1210.book Page 18 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 7 When prompted, type admin as the user name and password. The user name and password are case sensitive. type admin in both fields (case sensitive) 8 When prompted, select the country in which you are setting up, and then click OK. 9 Click Setup Wizard. The following appears.
user_guide_rg1210.book Page 19 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 10 On the Wireless Settings screen, create a Network Name (SSID) to be used by all of your wireless devices, and then click Save/Next. For security purposes, we strongly recommend you change the Network Name from the default name. Use any letters or numbers up to 32 characters (case sensitive).
user_guide_rg1210.book Page 20 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network 13 Choose how you want the gateway to get its IP address: • If your wired network has a DHCP server, click Automatically get IP settings from a DHCP server on the network. • If your wired network has IP addresses assigned to each device (no DHCP server), click Manually enter the access point’s IP settings. Then enter a static IP address and subnet mask.
user_guide_rg1210.book Page 21 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network Step-by-step 1 Refer to your Install Information Worksheet for the wireless settings you applied to the gateway.
user_guide_rg1210.book Page 22 Monday, April 22, 2002 2:20 PM Chapter 2 – Setting Up the Gateway on a Network • Key number • Value of the key Configuring the adapter Step-by-step 1 On your Windows XP PC, right-click the wireless adapter icon in the system tray. 2 Choose View available wireless networks. 3 When the Connect to Wireless Network screen appears, select the access point in the Available Networks List that displays your Intel Wireless Gateway. Do not enter a network key at this time.
user_guide_rg1210.book Page 23 Monday, April 22, 2002 2:20 PM Chapter 3 Changing the Gateway Settings When you installed your Intel Wireless Gateway II using the Installation Guide or Chapter 2 – Setting Up the Gateway on a Network, you were instructed to enter an address in your Web browser, which launched your Webbased Wireless Gateway Configuration Software. You used the wizard to enter initial wireless and device settings for your gateway.
user_guide_rg1210.book Page 24 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Opening the gateway configuration software The configuration software for the gateway resides inside the gateway, not on the Internet. Step-by-step 1 Type the following Internet address into your Web browser: http://192.168.0.10. or Go to Start > Programs > Intel AnyPoint > Intel Wireless Gateway 1210 > Network Setup, and then click Yes when asked if you want to change the gateway settings.
user_guide_rg1210.book Page 25 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Viewing your connection status Status provides information about the device connections (connected, not connected, connection active) for your broadband modem, your LAN, and your wireless adapters. Step-by-step • On the left column of the Wireless Gateway screen, click Status. The following appears.
user_guide_rg1210.book Page 26 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settingst Changing your wireless settings This section describes how to enter wireless settings in the gateway that match the settings in your wireless network. If you do not have wireless adapters for your PCs, you do not need to set the Network Name (SSID) or the Network encryption settings.
user_guide_rg1210.book Page 27 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Step-by-step 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Name. The Network Name (SSID) box appears. If you have already installed your gateway, the default name appears in the box (Intel Gateway). 3 Enter a new Network Name. Use any letters or numbers up to 32 characters (case sensitive). 4 Click Save/Next to apply the change to the gateway.
user_guide_rg1210.book Page 28 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Changing or disabling your encryption settings In a Wireless Local Area Network (WLAN), use encryption to implement security and protect your information. Because wireless clients and access points send and receive information using radio waves, it is much easier for an unauthorized person to intercept the information unless you protect the information through encryption.
user_guide_rg1210.book Page 29 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Select Generate a key from text. The following appears. 4 Type 5 letters, numbers, or special characters (case sensitive) in the box. 5 Click Save/Next to apply the change to the gateway. Click Save/Next until you see the Save & Restart button to activate and restart your gateway.
user_guide_rg1210.book Page 30 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings A 104(128)-bit key can consist of 26 hexadecimal digits or 13 case-sensitive ASCII characters: Step-by-step • Example Hex Key: 10111 2EF14 1510 2453 6543 9991 • Example ASCII Key: IntelWireless To manually enter a 40(64)-bit ASCII encryption key: 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Encryption Settings.
user_guide_rg1210.book Page 31 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Step-by-step 1 Open the Wireless Gateway screen, and then click Setup Wizard. 2 From the Setup Wizard, click Network Encryption Settings. 3 Click Disable Network Encryption. 4 Click Save/Next to apply the change to the gateway. In the wizard, click Save/Next until you see the Save & Restart button to activate and restart your gateway.
user_guide_rg1210.book Page 32 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Changing your device settings Change device settings to specify one of two gateway operating modes. Step-by-step • Wireless Gateway Mode – Set the gateway to this mode if you are connecting the gateway directly to a broadband modem. See Changing Wireless Gateway Mode settings on page 33. • Access Point Mode – Set the gateway to this mode if you are connecting the gateway to an existing network.
user_guide_rg1210.book Page 33 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Select the mode you want to use. Note You will lose your connection if you are not already connected to a DHCP server. 4 Click Save/Next to apply the change to the gateway. In the wizard, you need to click Save/Next until you see the Save & Restart button to activate and restart your gateway.
user_guide_rg1210.book Page 34 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings You can also obtain this information from your modem documentation or instructions in the Install Information Worksheet that came with your gateway. Changing IP settings In the IP Settings portion of the Cable/DSL screen, you can change the following settings: • IP address assigned by your ISP – A unique numeric address that identifies each computer on a local network as well as on the Internet.
user_guide_rg1210.book Page 35 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings password your ISP provided you, then retype it to verify. • Host Name – Applies only if you have a cable modem. If your ISP requires you to enter a host name, enter it exactly as it was given to you • Domain Name – Applies only if you have a cable modem. If your ISP requires you to enter a domain name, enter it exactly as it was given to you.
user_guide_rg1210.book Page 36 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings 3 Click Access Point Mode. The following appears. 4 Obtain your IP settings: • Automatically: Click Automatically get IP settings from a DHCP server on the network • Manually: Click Manually enter the access point’s IP settings If you are not connected to a DHCP server when you change to Access Point Mode, you can lose your connection.
user_guide_rg1210.book Page 37 Monday, April 22, 2002 2:20 PM Chapter 3 – Changing the Gateway Settings Saving settings and restarting your gateway It’s a good idea to print your new settings and keep them handy for reference. For details, see Printing your gateway settings on page 25. Each time you click Save/Next after making a change in any of the Setup Wizard screens, the change is instantly applied to the gateway firmware in Read Only Memory (ROM).
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user_guide_rg1210.book Page 39 Monday, April 22, 2002 2:20 PM Chapter 4 Using the Advanced Feature Set This chapter describes the advanced feature set of the Intel Wireless Gateway II.
user_guide_rg1210.book Page 40 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Accessing advanced features Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. The first advanced feature, Change the Gateway password, appears. 2 From the left navigation column, select the advanced setting you want to change.
user_guide_rg1210.book Page 41 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 4 Click Apply. The password is immediately saved and stored in the configuration software. Write down your password and store it in a safe place. Changing your advanced wireless settings Note Do not change default values unless you are experiencing problems. Use the Advanced Settings screen to quickly change your wireless settings.
user_guide_rg1210.book Page 42 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 2 Type the Network Name (SSID). 3 Make sure all the wireless adapters for your PCs have the same SSID. 4 Use the menus to select the correct Transfer Rate, Header Length (preamble) and operating Channel. 5 Click Apply. The values are saved and stored in the configuration software. Setting your transfer rate Ignore this setting unless all your devices have an option to set a short header length.
user_guide_rg1210.book Page 43 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set you’ve downloaded the file to your computer, click Browse to find and install the upgrade. • Reset your gateway – When you click Reset, you restart your gateway using the current settings. • Load default settings – When you click default, your gateway restores the factory settings and returns you to the initial Wireless Gateway screen.
user_guide_rg1210.book Page 44 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Dynamic routing 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Routing Information. The following appears. 3 In the SEND field, select the same protocol you use to transmit data to the network. 4 In the RECEIVE field, select the same protocol you use to receive data from the network. 5 Click Apply.
user_guide_rg1210.book Page 45 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 When the Static Routing Table fields appear, type in the values for: • Destination IP Address: The address of the remote network or host. • Subnet Mask: Assigns the portions of the IP address that are assigned for the network and the host. • Gateway IP Address: The IP address of the gateway. 4 Click Add to send the values to the Static Routing Table.
user_guide_rg1210.book Page 46 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced settings, click DHCP Server Settings. The following appears. 3 Select Enable DHCP Server Functions if you want to enable the DHCP server. Otherwise, clear this check box and click Apply. 4 If you enabled the server, review the default settings (if any).
user_guide_rg1210.book Page 47 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set unrequested data from entering your network. Most applications (like Web browsing or e-mail) are unaffected by the NAT firewall because the information that is returned has been requested by a PC on your network. However, some applications (such as games and Internet messaging) experience problems because the NAT firewall blocks data that is needed for them to function correctly.
user_guide_rg1210.book Page 48 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set Step-by-step 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click Virtual Server Settings. The following appears. 3 Select a service, then type the address for that service. 4 Click Apply to save the addresses in the gateway.
user_guide_rg1210.book Page 49 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set If you don’t use port forwarding, then all unsolicited inbound traffic is blocked by the gateway’s internal firewall. Depending on the application or game that requires port forwarding, you may find configuration information in its documentation or on the Web. You can create a custom rule that defines a specific port and protocol for unsolicited inbound traffic.
user_guide_rg1210.book Page 50 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set in the Port field and an IP address of 192.168.0.251. You can then designate Ports 23, 80, and 53 to IP address 192.168.0.252. Traffic destined for Ports 23, 80, and 53 only go to IP address 192.168.0.252. Using access control features Using access control provides additional security beyond encryption.
user_guide_rg1210.book Page 51 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 4 Type two hexadecimal characters in each box of the MAC address until are boxes are filled. 5 Click Add to add the device MAC address to the list. If you want to delete addresses from the list, click the check box beside the specified MAC address and then click Delete to remove it from the list. 6 Click Apply to save your settings in the gateway.
user_guide_rg1210.book Page 52 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 Type the new gateway address into the address boxes. 4 Click Apply to save the new address in the gateway. IP addressing in network adapters Make sure IP addressing is set correctly on the network adapter you are using to connect to the Wireless Gateway.
user_guide_rg1210.book Page 53 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set 3 Double-click the TCP/IP protocol associated with your network adapter. 4 On the IP Address tab, select Obtain an IP address automatically. 5 On the DNS Configuration tab, select Disable DNS and click OK. Universal Plug and Play Universal Plug and Play (UPnP*) allows supported operating systems and application software to automatically configure a connection to the Internet.
user_guide_rg1210.book Page 54 Monday, April 22, 2002 2:20 PM Chapter 4 – Using the Advanced Feature Set can be found in newer operating systems (Windows XP and ME editions), but is not installed by default. 1 From the main Wireless Gateway screen, click Advanced Settings. 2 In the left column under Advanced Settings, click UPnP. The following appears. 3 Click Enable Universal Plug and Plan (UPnP) to remove the check mark. 4 Click Apply to save your settings.
user_guide_rg1210.book Page 55 Monday, April 22, 2002 2:20 PM Chapter 5 Troubleshooting Refer to the README and Late Breaking News for additional troubleshooting issues and information. The README is on the CD and the Late Breaking News is a paper insert. This chapter presents rudimentary troubleshooting techniques to help you locate operating problems with your gateway and device connections.
user_guide_rg1210.book Page 56 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problems and solutions The problems and solutions presented in this chapter assume that you are operating the gateway in wireless gateway mode. Problem I can’t connect to the gateway If you can access the Wireless Configuration Software, then you are connected to the gateway.
user_guide_rg1210.book Page 57 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting welcome screen does not appear, then make sure the “IP addressing” on the network adapter to which the gateway is connected is set as follows: • The adapter is set to obtain an IP address automatically. You can verify the PC adapter is set correctly by going to an MS-DOS or command prompt.
user_guide_rg1210.book Page 58 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Solution B 58 Wireless Network • Follow the above solutions for a wired network • Verify that there is a wireless client connected – the gateway’s Wireless Link LED (third from the right in the bank of eight LEDs) blinks green when it detects traffic. • Verify that your wireless adapter is set to operate in Infrastructure mode and uses the same Network ID (SSID) code and encryption settings as the gateway.
user_guide_rg1210.book Page 59 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting protocol properly installed with “Frame type” set to 802.3 on the protocol’s Advanced tab. • Also make sure that Client for Microsoft Networking and File and Print Sharing are properly installed, as described below: Note If you are using AnyPoint adapters, this is all taken care of automatically. Windows 98 or ME 1 Click Start > Settings > Control Panel > Network.
user_guide_rg1210.book Page 60 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting 5 Choose from among the dialog boxes that follow, and then click OK. 6 Follow the screen prompts to insert your Windows CD, and your PC copies the necessary files. Windows XP 1 Click Start > Control Panel > Network Connections. 2 To add file and print sharing or a client or protocol, right-click the icon representing the network connection your changes should apply to. 3 Click Properties.
user_guide_rg1210.book Page 61 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting the proper type for your modem and that it is connected to the modem. • Verify all your modem connections are securely attached. • Turn off the power to your modem, wait at least 5 seconds, then turn off the power to the gateway. Turn power back on in the following order: • • Attach power to the broadband modem, and allow the modem to fully initialize as indicated by the modem LEDs (see modem documentation).
user_guide_rg1210.book Page 62 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting or changed mode or wireless settings. Restart your PC and try connecting to the gateway again. If you still cannot connect to the gateway, reset the gateway to factory defaults. Locate the reset switch (next to the antenna on the rear panel). Press the reset switch, using an open paper clip, for 5 seconds. 62 • Verify you can connect to the gateway from a wired connection.
user_guide_rg1210.book Page 63 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting See Setting your operating channel on page 42 for more information. Note If you change the channel on your gateway, you need to reboot all your wireless connected PCs. Problem I’m having trouble connecting to my Internet game server Solution Consult your documentation for your game to determine the correct ports to open for your game to operate correctly behind a firewall.
user_guide_rg1210.book Page 64 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Worksheet. If it is correct, you should be able to browse the Internet. • Verify that each PC connected to the gateway can access the Internet. See I can’t connect to the Internet through my gateway on page 60. • Check the e-mail settings provided by your ISP on each PC. Note If you can access the Internet, the problem is NOT in the gateway.
user_guide_rg1210.book Page 65 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Windows 2000 1 Click Start > Settings > Network and Dial-up Connections. 2 Right-click [the name of the Network Adapter], for example, Intel AnyPoint Wireless II Adapter, and select Properties. 3 In the Local Area Connection Properties dialog box, click Internet Protocol (TCP/IP). 4 Click Properties. 5 Make sure that the Obtain an IP address automatically option is selected.
user_guide_rg1210.book Page 66 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I’m using Internet Connection Sharing (ICS) and don’t know how to remove it Solution Internet Connection Sharing is a software method for sharing an Internet connection. The gateway provides this method now. To manually remove ICS, use the following instructions for your operating system. Windows 98 1 Click Start > Settings > Control Panel > Add/ Remove Programs. 2 Click the Windows Setup tab.
user_guide_rg1210.book Page 67 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Windows 2000 1 Click Start > Control Panel > Network and Dial-Up Connections. 2 Right-click the dial-up, VPN, or incoming connection you have shared, and then click Properties. 3 On the Sharing tab, remove the Enable Internet connection sharing for this connection check box, and click OK. Windows XP 1 Click Start > Control Panel > Network Connections.
user_guide_rg1210.book Page 68 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I’m trying to use UPnP. How do I enable it? Solution Instructions for installing UPnP on Windows XP and Windows ME follows. Other versions of Windows will require a third-party product to use UPnP. Windows ME 1 Click Start > Settings > Control Panel > Add/ Remove Programs. 2 Click the Windows Setup tab. 3 In the Components list, select the Communications check box, and then click Details.
user_guide_rg1210.book Page 69 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Problem I can’t take my laptop and roam between access points Solution The Intel Wireless Gateway II is not specifically designed to be used in this kind of environment; however, to locate an access point, your wireless adapter might need to be reset to find the gateway.
user_guide_rg1210.book Page 70 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting • If you cannot get to the system tools screen to perform this reset, then unplug the power cord from the gateway, wait at least 5 seconds, then plug the power cord back in. • Restore the gateway to its original factory defaults. See Loading default settings on page 73. Reconfigure the gateway using the gateway configuration software. See Resetting the gateway on page 73.
user_guide_rg1210.book Page 71 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting also perform diagnostics and troubleshooting to test the gateway operation. 1 From the Wireless Gateway screen, click Status. The following appears. 2 Click Details. You will see the status of all your connections. Using firmware troubleshooting tips From the Status table, you can also use troubleshooting tips to help you isolate connection problems.
user_guide_rg1210.book Page 72 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting load default settings, or upgrade your configuration software. 1 From the main Wireless Gateway screen, click Advanced Settings. The following appears. 2 From the left column under Advanced Settings, click System Tools.
user_guide_rg1210.book Page 73 Monday, April 22, 2002 2:20 PM Chapter 5 – Troubleshooting Loading default settings When you click Default, your gateway restores the factory settings and returns you to the initial Wireless Gateway screen. Use the default settings if you want to create a new configuration or start from known settings. 1 From the main Wireless Gateway screen, click Advanced Settings. 2 Click System tools. 3 Click Default.
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user_guide_rg1210.book Page 75 Monday, April 22, 2002 2:20 PM Chapter 6 Glossary This section contains a list of network and computer related terms with definitions.
user_guide_rg1210.book Page 76 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary Glossary 802.11b Ad Hoc Mode A specific networking standard created by IEEE that defines engineering design parameters for high-speed wireless data transmission. The 802.11b standard allows different manufacturers to create wireless products that are compatible with each other. Also called Peer-to-Peer mode A software setting for 802.11b wireless adapters.
user_guide_rg1210.book Page 77 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary Driver (Device Driver) Special software programs required for any device to install properly on a PC. Devices include network adapters, printers, scanners, modems, audio cards, CD drives, monitors, and so on. Drivers enable the device to coordinate its activities with the PC to which it is attached. DNS Domain Name System. A naming service used to identify servers connected to the Internet. Every domain name is unique.
user_guide_rg1210.book Page 78 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary firewall can also control what Internet resources local network computers can access. Gateway A network device that provides a bridge or entrance to another network. For example, a residential gateway can allow a wireless network to connect to an Ethernet network. Hexadecimal A base-16 number system. That is, a numbering system that counts 16 base unit numbers before adding a new digit.
user_guide_rg1210.book Page 79 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary phone lines or radio waves to transmit data between the PCs. LANs include home and small-business networks. Mbps NAT Peer-to-Peer Mode Profiles (Network Profiles) Megabits per second, a measure of data transmission speed. Network Address Translation. A service that translates your local private IP addresses to a public Internet address so your privately addressed network can connect to the public Internet.
user_guide_rg1210.book Page 80 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary networks to function in the same vicinity without interfering with each other. The SSID can be a word or a combination of letters and numbers. Subnet A distinct separate part of a computer network. Often, computers in one building or location form a subnet. Dividing a large network into subnets isolates network traffic, enhances network performance, and provides a mechanism for organizing the network in a logical manner.
user_guide_rg1210.book Page 81 Monday, April 22, 2002 2:20 PM Chapter 6 – Glossary TCP/IP Transmission Control Protocol/Internet Protocol. The protocol that computers use to communicate over the Internet. TCP determines how a computer breaks up data into small units, called packets, to be sent to another computer, and how the receiving computer reassembles the packets into a single file. IP determines how the packets are routed across the Internet.
user_guide_rg1210.book Page 82 Monday, April 22, 2002 2:20 PM Chapter 7 Specifications The following technical specifications are for reference purposes only.
user_guide_rg1210.book Page 83 Monday, April 22, 2002 2:20 PM Chapter 7 – Specifications Technical specifications Actual product performance and compliance with local telecommunications regulations may vary from country to country. Intel Corporation only ships products that are type approved in the destination country. Specification Description Interoperability Wireless: IEEE 802.11b, Wi-Fi* certified Wired: IEEE 802.
user_guide_rg1210.book Page 84 Monday, April 22, 2002 2:20 PM Chapter 7 – Specifications Specification Description Roaming Functions Gateway and Access Point configurations NAT, DHCP server and client, PPPoE Client, VPN pass-through Network Protocol TCP/IP, IPX/SPX, NetBEUI Mounting Back panel allows mounting to ceiling Power adapter Input: AC 100-240V 50-60 Hz, 0.35A Output: CD 5V, 2.
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user_guide_rg1210.book Page 86 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Safety compliance statement This product complies with the safety requirements for Information Technology Equipment, and is Listed by Underwriters Laboratories, Inc. to UL 60950 and CSA C22.2 No. 950 for the U.S. and Canada. Emissions compliance statements This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.
user_guide_rg1210.book Page 87 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements CAUTION IF YOU MAKE ANY MODIFICATION TO THE EQUIPMENT NOT EXPRESSLY APPROVED BY INTEL, YOU COULD VOID YOUR AUTHORITY TO OPERATE THE EQUIPMENT. RF exposure compliance statements Notice: Install or position the Intel® Wireless Gateway II Model 1210 so that the antenna is at least 8 inches (20 cm.) from the user or other persons.
user_guide_rg1210.book Page 88 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements is in conformity with all applicable essential requirements necessary for CE marking, following the provisions of the European Council Directive 89/336/EEC (EMC), Council Directive 73/23/EEC (Safety/Low Voltage Directive), and Council Directive 1999/5/EC (Radio Equipment and Telecommunications Terminal Equipment).
user_guide_rg1210.book Page 89 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Español Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Svenska Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Product Ecology Statements The following information is provided to address worldwide product ecology concerns and regulations.
user_guide_rg1210.book Page 90 Monday, April 22, 2002 2:20 PM Chapter 8 – Regulatory Compliance Statements Disassembly steps: 1 Remove the label located at the bottom of the unit – to access the single phillips head screw. 2 Remove the single phillips head screw located at the bottom of the unit. 3 Locate two slots on the right-side of the unit. 4 By inserting a small flathead screwdriver first into one of the slots then the other, slowly pry the top cover off the unit.
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