Operator's Manual

Table Of Contents
Troubleshooting
BIS™ Advance Monitor
Sensor check
fails, even after
the sensor has
been replaced
EMC interference
Read EMC guidance in manual (reference
7.7 Electromagnetic Compatibility
Specifications on page 237) and readjust
monitor and nearby appliances.
Sensor check
fails, even after
the sensor has
been replaced
Faulty PIC
1. Ascertain if the PIC cable is functioning
properly by running the sensor check with
the sensor simulator attached to the
patient end of the PIC cable instead of a
sensor.
2. If the PIC cable functions correctly with
the sensor simulator, and the sensor
simulator passes the sensor check process,
replace the sensor.
3. If the sensor simulator does not pass the
sensor check process, replace the PIC
and/or the entire BISx module.
Information
from monitor
does not
appear on
MPM, even
though
physical setup
is correct
The incorrect
protocol is being
used, or the
docking station is
not receiving
power.
Check that serial communication port
protocol in use is correct for the MPM
(reference 3.15.2 MPM Configuration on
page 130). Check that the docking station
(to which the MPM cable is connected) is
receiving power. (Data transfer to an MPM
will not work when the docking station is
not connected to AC power.) For docking
station setup, reference 3.5 Preparing the
Docking Station on page 68.
Screen is dark
and difficult to
read
Screen is in "sleep
mode"
Touch the screen or one of the hard keys
to revert to a brighter screen. If needed,
contact
BISTechnicalsupport@medtronic.com.
Unexpected
shutdown
during
operation
Device port door
is open and
liquid has
entered the
device via this
door
IPX2 status is retained only if the monitor
port door is closed. Ensure that monitor
port door remains closed at all times.