Operator's Manual

Table Of Contents
Troubleshooting
216
BIS™ Advance Monitor
Adapter cable
does not
connect to
monitor
The connection
may have been
performed
incorrectly.
Arrow on monitor and red dot on adapter
cable must be lined up in order to
connect. Reference Figure 7. Attaching the
Adapter Cable to the Monitor on page 49.
Touch screen
not
functioning
properly:
Screen does
not respond at
all; discernable
delay in use of
touch screen;
touch screen is
mis-aligned.
Touch screen
problem.
Clean the touch screen with an approved
cleaning solution. Restart the monitor. If
needed, contact
BISTechnicalsupport@medtronic.com.
Download not
working
USB flash drive is
full.
Try to download using another USB flash
drive. USB flash drives that can be used
with the monitor must have a capacity of
at least 0.5 GB.
USB flash drive
does not fit into
the USB port.
Try to download using another USB flash
drive.
LIVE DATA
download option
is not turned on.
Check that live download is turned on
(reference 5.5 Live Case Export on page
188).
Monitor is placed
in docking
station but
connected to
power via the
power port on
the monitor ; in
this case a USB
flash drive
attached to the
docking station
will not work.
Disconnect the monitor power connector,
place the monitor securely in the docking
station, and connect the docking station to
AC power in order to use a USB flash drive
in the docking station USB port.