Operator's Manual

Table Of Contents
Troubleshooting
BIS™ Advance Monitor
placed in docking
station.
Pins may need
cleaning.
Do not attempt to clean the pins. If
needed, contact
BISTechnicalsupport@medtronic.com.
Monitor is not
monitoring
even though
all
components
are connected.
Sensor may not
be compatible
with the BIS™
Advance monitor
and the BISx
module.
Use only sensors supplied by Medtronic.
Use the correct sensor for the specific
patient and BISx module. For more
information about sensors, reference 2.2.5
BIS Sensors on page 56.
Sensor may be
expired or used
up.
Replace sensor.
Sensor may not
be adhered
correctly to
patient.
Ensure all electrodes are securely fixed on
patient and perform sensor check. If sensor
does not pass the sensor check, replace
sensor.
PIC (the end of
the BISx module
that connects to
the sensor) may
be disconnected
or faulty.
If replacing the sensor does not solve the
issue, disconnect and reconnect the PIC. If
this does not solve the issue, replace the
PIC and the entire BISx module. If needed,
contact
BISTechnicalsupport@medtronic.com.
MIC (the end of
the BISx module
that connects to
the monitor) may
be disconnected
or faulty.
If replacing the sensor and/or the PIC does
not solve the issue, ensure that the MIC is
connected correctly to the monitor. If it is
connected properly, replace the entire BISx
module (the MIC is an integral part of the
BISx module). If needed, contact
BISTechnicalsupport@medtronic.com.