Operator's Manual

Troubleshooting
214
BIS™ Advance Monitor
7.2. Troubleshooting
In order to perform troubleshooting for issues that occur with use of the monitor, the
following steps are recommended:
1. If a message appears on the monitor screen, locate that message in 4.3
Alarms and Messages on page 143, and follow the relevant instructions in
that section.
2. Check the list of issues in Table 25. BIS™ Advance Monitor Troubleshooting
Scenarios, below, which covers issues which are not listed in the manual
sections covering alarms and information messages (reference 4.3 Alarms
and Messages on page 143). If the problem occuring on your monitor
appears in this table, follow the relevant instructions in the table.
3. If these steps do not resolve the problem, or if a problem which is not listed
appears, contact [e-mail].
Table 25. BIS™ Advance Monitor Troubleshooting Scenarios
Scenario Possible Cause Recommended Action
Sensor does
not fit into PIC.
The sensor may
have been
inserted into the
PIC in the wrong
direction.
Turn the sensor over and reinsert the
sensor. Reference illustration in manual. If
the sensor still does not fit, contact
[e-mail].
Monitor does
not turn on.
The monitor may
not be receiving
power, or battery
may not be
charged.
Check cable, socket power status, power
status of docking station, and charge level
of battery. If needed, contact
[e-mail].
Monitor does
not turn on
when placed
in docking
station.
Power supply
may not be
attached to
docking station,
or monitor may
not be securely
Check that power supply is attached to
docking station and that monitor is
securely placed in docking station.
Reference 3.5 Preparing the Docking Station
on page 68. If needed, contact
[e-mail].