User's Manual

Table Of Contents
UpdatingyoursystemUEFIBIOS.....68
Chapter6.Preventingproblems...69
Generaltipsforpreventingproblems......69
Makingsuredevicedriversarecurrent.....70
Takingcareofyourcomputer.........71
Cleaningthecoverofyourcomputer....72
Chapter7.Troubleshootingcomputer
problems...............75
Diagnosingproblems............75
Troubleshooting..............75
Computerstopsresponding.......75
Spillsonthekeyboard..........76
Errormessages............76
Errorswithoutmessages.........79
Beeperrors..............79
Memorymoduleproblems........80
Networkingproblems..........80
Problemswiththekeyboardandotherpointing
devices................82
Problemswiththedisplayandmultimedia
devices................83
Fingerprintreaderproblems........88
Batteryandpowerproblems.......88
Problemswithdrivesandotherstorage
devices................91
Asoftwareproblem...........91
Problemswithportsandconnectors....92
Chapter8.Recoveryoverview....93
RecoveryoverviewfortheWindows7operating
system..................93
Creatingandusingarecoverymedia....93
Performingbackupandrecoveryoperations.94
UsingtheRescueandRecoveryworkspace.95
Creatingandusingarescuemedium....96
Reinstallingpreinstalledprogramsanddevice
drivers................97
Solvingrecoveryproblems........98
RecoveryoverviewfortheWindows8.1operating
systems.................98
Refreshingyourcomputer........98
Resettingyourcomputertothefactorydefault
settings................99
Usingtheadvancedstartupoptions....99
RecoveringyouroperatingsystemifWindows
8.1failstostart.............99
Creatingandusingrecoverymedia.....99
Chapter9.Replacingdevices....101
Staticelectricityprevention..........101
Replacingthecoin-cellbattery........101
Replacingthestoragedrive.........104
Replacingthememorymodule........108
ReplacingawirelessLANcard........111
Replacingthekeyboard...........115
Chapter10.Gettingsupport....121
BeforeyoucontactLenovo..........121
Gettinghelpandservice...........121
Usingdiagnosticprograms........122
LenovoSupportWebsite.........122
CallingLenovo.............122
Purchasingadditionalservices........123
Chapter11.Youandyour
computer..............125
Accessibilityandcomfort..........125
Ergonomicinformation..........125
Comfort...............126
Accessibilityinformation.........126
Travelingwithyourcomputer.........130
Traveltips...............130
Travelaccessories...........130
AppendixA.Regulatory
information.............133
Wirelessrelatedinformation.........133
LocationoftheUltraConnectwireless
antennas...............134
Locatingwirelessregulatorynotices....134
Exportclassificationnotice..........135
Electronicemissionnotices..........135
FederalCommunicationsCommission
DeclarationofConformity........135
IndustryCanadaClassBemissioncompliance
statement...............135
EuropeanUnion-Compliancetothe
ElectromagneticCompatibilityDirective...136
GermanClassBcompliancestatement...136
KoreaClassBcompliancestatement....137
JapanVCCIClassBcompliancestatement..137
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................137
Lenovoproductserviceinformationfor
Taiwan................137
Eurasiancompliancemark........137
Brazilregulatorynotice..........137
Mexicoregulatorynotice.........137
AppendixB.WEEEandrecycling
statements.............139
ImportantWEEEinformation.........139
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