User's Manual

Association Test
The test summary displays Associated or Not Associated.
Association is the establishment and maintenance of the wireless
link between devices. When security is enabled, the devices only
exchange security credentials. The test checks for wireless
connectivity. The test passes if the client is associated successfully.
Troubleshooting
● When the access point signal strength is low, use the signal
test listed below.
● Verify that a profile has been created. If created:
❍ Verify that the profile SSID matches the access point
Network Name (SSID).
❍ Remove the profile and create a new profile.
● Verify that your wireless network is not included in the
Exclude (profiles) List.
● Verify that the MAC address has not been excluded in the
access point.
Authentication Test
Describes the process after association, during which the identity of
the wireless device or end-user is verified and then allowed network
access. The test queries for authentication state information,
including all Cisco Compatible Extensions and security-related
information. The test passes if the client is authenticated
successfully. The test fails if the WEP key or other credentials are
not authenticated. The Test Summary displays whether
authentication is required for the network connection.
Troubleshooting
● Edit your profile to ensure the correct credentials have been
used for the WEP key, PSK, password or certificates.
● Remove the existing profile and create a new profile.