User's Manual

2. Click Connect and attempt to associate with the network and authenticate with the server.
The AAA Server rejected the EAP method
This error occurs when the AAA Server does not accept the configured authentication.
Use the following steps to resolve this error:
1. Double-click the Taskbar icon to open the WiFi connection utility.
2. Click Profiles on the WiFi connection utility main window.
3. Select the associated or last-used profile from the Profiles list.
4. Click Properties to open the General Settings.
5. Click Next to open the Security Settings.
6. Verify that Enable 802.1X is selected.
7. Verify that the correct authentication type is selected.
8. Enter the required security information.
9. Click OK. The profile is now reapplied. The WiFi connection utility attempts to connect to the wireless
network.
Incorrect PIN for retrieving certificate: Reenter PIN
The certificate retrieval failed because of an incorrect PIN.
Recommended action: Enter the correct PIN.
Error occurred because the GSM adapter was unexpectedly removed
This error occurs when the SIM or USIM card reader or card is not fully inserted, or is unexpectedly removed
from the laptop, while connected to EAP-SIM or EAP-AKA profile.
Use the following steps to resolve this error:
1. Reinsert the adapter/reader.
2. Double-click the Intel® PROSet/Wireless WiFi Software icon at the bottom right of the screen.
3. Select the associated or last-used profile from the profiles list.
4. Click Connect. The profile is now re-applied. The WiFi connection utility attempts to connect to the
wireless network.
Smart Card was unexpectedly removed
This error occurred because the Smart Card was unexpectedly removed.
Use the following steps to resolve this error:
1. Insert the Smart Card.