User's Manual

1. Right click the Intel® PRO/Wireless network card that is installed in your computer.
2. Click Update Driver. The Hardware Update Wizard is displayed.
3. At the Hardware Update Wizard screen, click Yes, this time only.
4. Click Next.
5. Click Install the software automatically. Or if you know where the driver is located, click Install from
a list or specified location.
If an Intel® PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at
www.intel.com/support/. If an Intel® PRO/Wireless adapter is not listed, contact your computer manufacturer.
If you receive the message Cannot Continue the Hardware Update Wizard, contact the Intel Corporation
Support Web site at
www.intel.com/support/.
Adapter Driver is not loaded
The system detected that the WiFi adapter driver is not loaded. You need to install/update the WiFi adapter
driver.
1. Right click the Intel® PRO/Wireless network card that is installed in your computer.
2. Click Update Driver. The Hardware Update Wizard is displayed.
3. At the Hardware Update Wizard screen, click Yes, this time only.
4. Click Next.
5. Click Install the software automatically. Or if you know where the driver is located, click Install from
a list or specified location.
If an Intel® PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at
www.intel.com/support/. If an Intel® PRO/Wireless adapter is not listed, contact your computer manufacturer.
If you receive the message Cannot Continue the Hardware Update Wizard, contact the Intel Corporation
Support Web site at
www.intel.com/support/.
Disconnection from an access point
The following error messages are displayed when the WiFi adapter is disconnected from the network access
point.
Disconnect from access point due to failed association.
Disconnect from access point due to authentication failures.
Disconnect from access point due to TKIP Michael Integrity Check failure.
Disconnect from access point due to Class 2 frame non-authentication failure.
Disconnect from access point due to Class 3 frame non-association failure.
Disconnect from access point due to re-association failure.
Disconnect from access point due to Information Element failure.
Disconnect from access point due to EAPOL-Key protocol 4-way handshake failure.
Disconnect from access point due to 802.1X authentication failure.
Recommended action:
Manually reconnect or verify network settings stored in profile then remove the access point from the
Exclude