User's Manual
Table Of Contents
- Use the Intel® PROSet/Wireless WiFi Connection Utility
- Contents
- Use the Intel® PROSet/Wireless WiFi Connection Utility
- Taskbar Icon
- Get Connected
- WiFi Networks List
- Connection Status Icons
- Network Properties
- Network Connection Details
- Intel® Wireless Troubleshooter
- Application Settings (Tools menu)
- Turn Wireless Radio On or Off
- Adapter Settings
- Advanced Statistics (Advanced menu)
- Profile Management
- Profile Wizard General Settings
- Wireless Network Overview
- Security Overview
- Personal Security
- Enterprise Security
- Using the Administrator Tool
- Intel® Wireless Troubleshooter (Tools menu)
- Regulatory Information
- Specifications
- Customer Support
- Warranty Information
- Glossary
About: Displays version information for the Intel® Wireless Troubleshooter.
Available Help
The date, time and error message:
● Description of error.
● Link to resolve error (if available). See Resolve Errors next.
● Link to recommended steps to resolve error.
History
Maintains a list of the last five alerts. The alerts are listed chronologically, with the most
recent alert at the top of the list.
How to Use Intel® Wireless Troubleshooter
Open the Intel® PROSet/Wireless WiFi Connection Utility. At the Tools menu, click Intel® Wireless
Troubleshooter.
Resolve Errors
Use the following recommendations to resolve detected WiFi network connection issues.
Did not receive an IP address
The ad hoc network is idle and no peers have joined the network
The ad hoc network is idle and all peers have left the network
You are connected to a network with default network name (SSID). The network or the access point may not be
configured with security
You are connected to a network that is not configured with security and there are shared folders detected in
your system
The wireless network adapter in the system is disabled
No wireless network adapter was detected in the system
No wireless network adapter driver was installed
Corrupted wireless network adapter driver
Adapter Driver is not loaded
Disconnection from an access point
If you are an advanced user or administrator, use these error messages to diagnose problems within your
wireless network profiles.
The application failed to start
No certificate found
Authentication failed due to invalid user name
Authentication failed due to invalid user credentials
Authentication failed due to an invalid user certificate
Your certificate will expire soon
Authentication failed due to invalid server identity
Authentication failed due to invalid server credentials
Authentication failed due to an invalid server certificate
Authentication failed because the AAA server is unavailable
The AAA server rejected the EAP method
Incorrect PIN for retrieving certificate