User's Manual
Table Of Contents
- Use the Intel® PROSet/Wireless WiFi Connection Utility
- Contents
- Use the Intel® PROSet/Wireless WiFi Connection Utility
- Taskbar Icon
- Get Connected
- WiFi Networks List
- Connection Status Icons
- Network Properties
- Network Connection Details
- Intel® Wireless Troubleshooter
- Application Settings (Tools menu)
- Turn Wireless Radio On or Off
- Adapter Settings
- Advanced Statistics (Advanced menu)
- Profile Management
- Profile Wizard General Settings
- Wireless Network Overview
- Security Overview
- Personal Security
- Enterprise Security
- Using the Administrator Tool
- Intel® Wireless Troubleshooter (Tools menu)
- Regulatory Information
- Specifications
- Customer Support
- Warranty Information
- Glossary
Use the following steps to resolve this error:
1. Select the appropriate profile from the Profiles list.
2. Click Properties to open the General Settings.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Select the appropriate 802.1X Authentication Type.
● For TTLS, PEAP and EAP-FAST profiles: Select Use the following for User Credentials.
● Verify the Domain information.
● If Use Windows logon user name or password or Prompt for the user name and
password is selected, verify that the correct domain credentials information is used when
you connect to the wireless network. NOTE: This option is only available if you have the
Single Sign On Pre-logon Connect component installed.
● For LEAP profiles: Select Use the following user name and password and verify the domain is
correct. If Prompt for the user name and password is selected, verify that the correct domain
and password information is entered when you connect to the wireless network. (Must match what
appears on the Security settings window.)
5. To save the settings, click OK.
Authentication failed due to an invalid server certificate: Select another certificate
This authentication error can be caused by an invalid server certificate.
Use the following steps to resolve this error:
1. Select the appropriate profile from the profiles list.
2. Click Properties.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Select the appropriate 802.1X Authentication Type.
● For TTLS and PEAP profiles: Verify that the correct Authentication Type is selected from the list.
Click Next to select another certificate from the list of installed certificates or specify another
server or certificate name. Click OK.
● For TLS profiles: Click Select and choose another certificate from the list of installed certificates
and click OK.
5. To save the settings, click OK.
NOTE Certificates: The specified identity should match who the certificate is issued to and should be
registered on the authentication server (for example, RADIUS server) that is used by the authenticator. Your
certificate must be valid with respect to the authentication server. This requirement depends on the
authentication server and generally means that the authentication server must know the issuer of your
certificate as a Certificate Authority. You should be logged in with the same user name you used when the
certificate was installed.
Authentication failed because the AAA server is unavailable
The WiFi adapter is associated to the access point, but the 802.1X authentication cannot be completed because
of a response from the authentication server.
Use the following steps to resolve this error:
1. Select the profile