User's Manual

Authentication failed because the AAA server is unavailable
The wireless adapter is associated to the access point, but the 802.1X authentication cannot
be completed because of a response from the authentication server.
Use the following steps to resolve this error:
1. Select the profile
2. Click Connect and attempt to associate with the network and authenticate with the
server.
The AAA Server rejected the EAP method
This error occurs when the AAA Server does not accept the configured authentication.
Use the following steps to resolve this error:
1. Double-click the Taskbar icon to open the WiFi connection utility.
2. Click Profiles on the WiFi connection utility main window.
3. Select the associated or last-used profile from the Profiles list.
4. Click Properties to open the General Settings.
5. Click Next to open the Security Settings.
6. Verify that Enable 802.1X is selected.
7. Verify that the correct authentication type is selected.
8. Enter the required security information.
9. Click OK. The profile is now reapplied. The WiFi connection utility attempts to connect
to the wireless network.
Incorrect PIN for retrieving certificate: Reenter PIN
The certificate retrieval failed because of an incorrect PIN.
Recommended action: Enter the correct PIN.