User's Manual

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Notify when connected to a network with the default SSID name

Select to receive an alert when connected to a network with the default

network name.

OK Save settings and return to the previous page.

Cancel

Closes and cancels changes.

Help?

Provides help information for this page.

Intel Wireless Troubleshooter (Tools menu)

Intel Wireless Troubleshooter is an application that can help you resolve wireless network connection issues. When a

connection issue is detected, a desktop alert appears at the bottom right corner of your desktop. Once you click the

desktop alert, a diagnostic message displays the recommended steps to resolve the connection problem. For example, if

a connection problem occurred because of an invalid password, the Profile manager application is launched when you

click a displayed hyperlink. You can also launch Wireless Event Viewer and enable or disable alert notifications. The Intel

Wireless Troubleshooter is supported under Windows XP and Windows 2000

The Intel Wireless Troubleshooter page contains two panes. Use your left mouse button on the left pane to display a list

of available tools. The right pane displays the current connection issue in a section. Each section has two parts: the

error message and the recommended action. The recommended action contains descriptions about available utilities and

helps to resolve the associated connection issue. If you click a help link, the help text is displayed in a window. If you

click the associated issue resolution link, a program is launched to resolve the connection issue.

Refer to the Troubleshooting section for information on resolving errors.

Name Description

Menu Options

File Wireless Event Viewer: Launches Wireless Event Viewer.

Disable Notification/Enable Notification: Select to disable or enable alert notifications.

Exit: Click to exit the Intel Wireless Troubleshooter application.

View

Displays or removes the History data on the right panel of the Intel Wireless Troubleshooter.

Tools

Manual Diagnostics Tool: Run diagnostic test to verify the functionality of your wireless

adapter. Refer to

Manual Diagnostics Tool for more information.

Help

Intel(R) Wireless Troubleshooter Help: Displays online help for the Intel Wireless

Troubleshooter.

About: Displays version information for the Intel Wireless Troubleshooter.

Available Help

Date Time error message:

● Description of error.

● Link to resolve error (if available). See Resolve Errors below.

● Link to recommended steps to resolve error.

History

Maintains a list of the last five alerts. The alerts are listed chronologically, with the most recent alert

at the top of the list.

Administrator Tool (Tools menu)

The Administrator tool is for administrators or the person who has administrator privileges on this computer. This tool

allows the administrator to restrict what level of control the users of this computer have over their wireless connections.

This tool is used also to configure common (shared) profiles.

Users cannot modify Administrator settings or profiles unless they have the password for this tool. A password should be

chosen that is secure and not easily guessed.

You can export these settings and profiles as one package to other computers on your network. For more information,

refer to the Administrator Tool section.

Name Description

Application Settings

An administrator can select which level of control that users have over their wireless

network connections. Refer to Administrator Tool Application Settings.

Administrator Profiles

Enable or disable Persistent or Pre-logon/Common profiles and configure Voice over IP

(VoIP) settings on the computer. Refer to Administrator Tool Profiles.

Adapter Settings

An administrator can select which level of control that users have over their wireless

network connections. Refer to Administrator Tool Adapter Settings.

Software

Select which of the Intel PROSet/Wireless applications are installed on a user's computers.

Refer to Administrator Tool Software.

EAP-FAST A-ID Groups

An administrator can select which Authority Identifier (A-ID) radius server to provision

Protected Access Credentials (PACs) for profiles that use EAP-FAST authentication. A-ID

groups are shared by all users of the computer and allow EAP-FAST profiles to support

multiple PACs from multiple A-IDs. Refer to Administrator Tool EAP-FAST A-ID Groups.

Administrator

Packages

The Administrator Packages are used to save administrative profiles and other settings.

You can copy or send this self-extracting executable to clients on your network. When it is

run, the contents are installed and configured on the destination computer. Refer to

Administrator Tool Packages.

Change Password

Change the password for the Administrator Tool. See Change Password for more

information.

Close Closes the page.

Help?

Provides help information for this page.

Adapter Settings (Advanced menu)

The Adapter Settings displays the device properties for the wireless adapter installed on your computer. It may be one

of the following network connection adapters:

● Intel(R) Wireless WiFi Link 4965AGN

● Intel(R) Wireless WiFi Link 4965AG_

● Intel(R) PRO/Wireless 3965ABG Network Connection

● Intel(R) PRO/Wireless 3945ABG Network Connection

● Intel(R) PRO/Wireless 2915ABG Network Connection

● Intel(R) PRO/Wireless 2200BG Network Connection

Adapter Settings Description

Name Description

802.11n Channel Width

Set high throughput channel width to maximize performance. Set the channel width to

Auto or 20Mhz. Auto is the default setting. Use 20MHz if 802.11n channels are

restricted.

NOTE: This setting is available only if the adapter is an Intel(R) Wireless WiFi Link

4965AGN or Intel(R) Wireless WiFi Link 4965AG_.

802.11n Mode

The 802.11n standard builds upon previous 802.11x standards by adding multiple-

input multiple-output (MIMO). MIMO increases data throughput to improve transfer

rate. Select Enabled or Disabled to set the 802.11n mode of the adapter. Enabled is

the default setting.

An administrator can enable or disable support for high throughput mode to reduce

power-consumption or conflicts with other bands or compatibility issues.

NOTE: This setting is available only if the adapter is an Intel(R) Wireless WiFi Link

4965AGN or Intel(R) Wireless WiFi Link 4965AG_.

Ad Hoc Channel

Unless the other computers in the ad hoc network use a different channel from the

default channel, there is no need to change the channel.

Value: Select the allowed operating channel from the list.

● 802.11b/g: Select this option when 802.11b and 802.11g (2.4 GHz) ad hoc

band frequency is used.

● 802.11a: Select this option when 802.11a (5 GHz) ad hoc band frequency is

used.

NOTE: When an 802.11a channel is not displayed, ad hoc networks are not supported

for the channel.

Ad Hoc Power Management

Set power saving features for Device to Device (ad hoc) networks.

● Disable: Select when connecting to ad hoc networks that contain stations that

do not support ad hoc power management.

● Maximum Power Savings: Select to optimize battery life.

● Noisy Environment: Select to optimize performance or connecting with

multiple clients.

NOTE: This setting is unavailable if the adapter is an Intel PRO/Wireless 2915ABG

Network Connection, or an Intel PRO/Wireless 2200BG Network Connection.

Ad Hoc QoS Mode

Quality of Service (QoS) control in ad hoc networks. QoS provides prioritization of

traffic from the access point over a wireless LAN based on traffic classification. WMM

(Wi-Fi MultiMedia) is the QoS certification of the Wi-Fi Alliance (WFA). When WMM is

enabled, the adapter uses WMM to support priority tagging and queuing capabilities for

Wi-Fi networks.

● WMM Enabled.(Default)

● WMM Disabled

NOTE: This setting is unavailable if the adapter is an Intel PRO/Wireless 2915ABG

Network Connection or an Intel PRO/Wireless 2200BG Network Connection.

Mixed mode protection

Use to avoid data collisions in a mixed 802.11b and 802.11g environment. Request to

Send/Clear to Send (RTS/CTS) should be used in an environment where clients may

not hear each other. CTS-to-self can be used to gain more throughput in an

environment where clients are in close proximity and can hear each other.

Power Management

Allows you to select a balance between power consumption and adapter performance.

The wireless adapter power settings slider sets a balance between the computer's

power source and the battery.

● Use default value: (Default) Power settings are based on the computer's

power source.

● Manual: Adjust the slider for the desired setting. Use the lowest setting for

maximum battery life. Use the highest setting for maximum performance.

NOTE: Power consumption savings vary based on infrastructure settings.

Preamble Mode

Changes the preamble length setting received by the access point during an initial

connection. Always use a long preamble length to connect to an access point. Auto Tx

Preamble allows automatic preamble detection. If supported, short preamble should be

used. If not, use long preamble (Long Tx Preamble).

NOTE: This setting is unavailable if the adapter is an Intel PRO/Wireless 3945ABG

Network Connection.

Preferred Band

Select the operating band. The selections are:

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● 802.11g

● 802.11a

● 802.11b

NOTE: This setting is unavailable if the adapter is an Intel PRO/Wireless 3945ABG

Network Connection or Intel PRO/Wireless 2200BG Network Connection.

Roaming Aggressiveness

This setting allows you to define how aggressively your wireless client roams to

improve connection to an access point.

● Default: Balanced setting between not roaming and performance.

● Lowest: Your wireless client will not roam. Only significant link quality

degradation causes it to roam to another access point.

● Highest: Your wireless client continuously tracks the link quality. If any

degradation occurs, it tries to find and roam to a better access point.

Throughput Enhancement

Changes the value of the Packet Burst Control.

● Enable: Select to enable throughput enhancement.

● Disable: (Default) Select to disable throughput enhancement.

Transmit Power

Default Setting: Highest power setting

Lowest Minimum Coverage: Set the adapter to a lowest transmit power. Enable you

to expand the number of coverage areas or confine a coverage area. Reduce the

coverage area in high traffic areas to improve overall transmission quality and avoid

congestion and interference with other devices.

Highest Maximum Coverage: Set the adapter to a maximum transmit power level.

Select for maximum performance and range in environments with limited additional

radio devices.

NOTE:T he optimal setting is for a user to always set the transmit power at the lowest

possible level still compatible with the quality of their communication. This allows the

maximum number of wireless devices to operate in dense areas and reduce

interference with other devices that this radio shares radio spectrum with.

NOTE: This setting takes effect when either Infrastructure or ad hoc mode is used.

Wireless Mode

Select which band to use for connection to a wireless network:

● 802.11a only: Connect the wireless adapter to 802.11a networks only.

● 802.11b only: Connect the wireless adapter to 802.11b networks only.

● 802.11g only: Connect the wireless adapter to 802.11g networks only.

● 802.11a and 802.11g: Connect the wireless adapter to 802.11a and 802.11g

networks only.

● 802.11b and 802.11g: Connect the wireless adapter to 802.11b and 802.11g

networks only.

● 802.11a, 802.11b, and 802.11g: (Default) - Connect to either 802.11a,

802.11b or 802.11g wireless networks.

NOTE: These wireless modes (Modulation type) determine the discovered access

points displayed in the

Wireless Networks list.

NOTE: This setting is not applicable for a Windows Vista(TM) client.

Saves settings and returns to the previous page.

Cancel

Closes and cancels any changes.

Advanced Statistics (Advanced menu)

The Advanced Statistics provides current adapter connection information.

Advanced Statistics Description

Name Description

Statistics

Advanced Statistics: This information pertains to how the adapter communicates

with an access point.

Association: If the adapter finds an access point to communicate with, the value is

within range. Otherwise, the value is out of range.

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● AP MAC Address: The twelve digit MAC address (00:40:96:31:1C:05) of the

AP.

● Number of associations: The number of times the access point has found

the adapter.

● AP count: The number of available access points within range of the wireless

adapter.

● Number of full scans: The number of times the adapter has scanned all

channels for receiving information.

● Number of partial scans: The number of scans that have been terminated.

Roaming: This information contains counters that are related to reasons for the

adapter roaming. Roaming occurs when an adapter communicates with one access

point and then communicates with another for better signal strength.

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● Roaming Count: The number of times that roaming occurred.

● AP did not transmit: The adapter did not receive radio transmission from the

access point. You may need to reset the access point.

● Poor beacon quality: The signal quality is too low to sustain communication

with the access point. Either you have moved the adapter outside the

coverage area of the access point or the access point's device address

information has been changed.

● AP load balancing: The access point ended its association with the adapter

based on the access point's inability to maintain communication with all its

associated adapters. Too many adapters are trying to communicate with one

access point.

● AP RSSI too low: The Receive Signal Strength Indicator (RSSI) is too low to

maintain an association with the adapter. You may have moved outside the

coverage area of the access point or the access point could have increased its

data rate.

● Poor channel quality: The quality of the channel is low and caused the

adapter to look for another access point.

● AP dropped mobile unit: The access point dropped a computer from the list

of recognizable mobile devices. The computer must re-associate with an

access point.

Miscellaneous: Use this information to determine if an association with a different

access point increases performance and helps maintain the highest possible data

rate.

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● Received Beacons: Number of beacons received by the adapter.

● Percent missed Beacons: Percent value for missed beacons.

● Percent transmit errors: The percentage of data transmissions that had

errors.

● Signal Strength: Signal strength of the access point that the adapter

communicates with displayed in decibels (dBm).

Transmit/Receive (Tx/Rx)

Statistics

Displays percent values for non-directed and directed packets.

Total host packets: The sum total number of directed and non-directed packets

counts.

❍ Transmit - (Mbps)

❍ Receive - (Mbps)

Non-directed packets: The number of received packets broadcast to the wireless

network.

Directed packets: The number of received packets sent specifically to the wireless

adapter.

Total Bytes: The total number of bytes for packets received and sent by the

wireless adapter.

Logging

Set the duration that you want to record statistical data for your wireless adapter.

Configure logging settings: Click Settings to set how frequently you want to log

the statistics. You can set the number of seconds and how many hours you want the

statistics to be logged.

To change the storage location of the log file.

1. Click Browse to specify a new log file location. The current path is displayed.

The default location is in the Intel PROSet/Wireless Program Files directory.

2. Click Open to close and apply the new file path.

3. Click Close to exit Advanced Statistics.

Reset Stats Resets the adapter statistical counters back to zero and begins taking new data

measurements.

Closes and returns to the main window.

Help?

Provides help information for this page.

Use Windows to Manage Wi-Fi (Advanced menu)

The Microsoft Windows XP Wireless Zero Configuration feature provides a built-in wireless configuration utility. This

feature can be enabled and disabled within Intel PROSet/Wireless. Click Use Windows to manage Wi-Fi on the

Advanced menu or the

Taskbar menu. If Windows XP Wireless Zero Configuration is enabled, the features in Intel(R)

PROSet/Wireless are disabled.

Exclude List Management (Profiles menu)

Exclude List Management is available when you either select Manage Exclusions from the Profiles menu or click the

Properties button on the Wireless Networks list.

NOTE: If an administrator has designated a network for exclusion, only an administrator within the Administrator Tool

may remove the network from the Exclude List.

IMPORTANT: You are not automatically connected to a network or an access point that is in this list.

Use Exclude List Management to exclude entire wireless networks (SSID).

Name Description

Exclude List

Management

● Network Name: Name (SSID) of the wireless network.

● Radio: Displays the band if there is a DHCP error.

● MAC Address: The Ethernet MAC address of the device.

● Reason: Explains why this entry was excluded from automatic connection.

● Details: Provides specific information on how the access point was excluded and how to

remove it from exclusion.

This network has been excluded from automatic connection for the following

reasons.

-User has excluded this network manually.

To make this network (or access points) eligible for automatic connection again,

select it and click the Remove button.

Note:

- The Reset button removes all entries except rogue access points from the list.

- Rogue access points are removed from the list when a connection is made to this

access point using valid credentials.

- All excluded access points in a network (other than rogue) are removed from the

list when a profile for that network is applied manually

NOTE: Entries that are dimmed are excluded rouge access points. A rogue access point is any

access point unsanctioned by network administrators. These entries cannot be removed from

the list.

Add Click the Add button to enter the network name (SSID) that you want to add to the Exclude

List.

1. Network Name: Enter the network name.

2. Click OK.

Remove Remove an entry from the list.

1. Select the entry from the list.

2. Click Remove.

3. You are asked: Do you want to remove the selected item from the Exclude List?

4. Click Yes to remove the network from the list.

Reset list

Removes all of the networks and access points from the Exclude List.

Close Closes page and saves settings.

Help?

Provides help information for this page.

Turn Wireless Radio On or Off

To switch the wireless radio on or off, use one of the following:

● The optional hardware radio switch on your computer

● Intel PROSet/Wireless software

● Microsoft Windows

NOTE: When your computer is switched on, the radio is constantly transmitting signals. In certain

situations, as in an airplane, signals from the radio may cause interference. Use the following methods if

you need to disable the radio and use your notebook without emitting radio signals.

Use the Optional Computer Radio On or Off Switch

If your computer has an external switch installed, use it to switch the radio on or off. Refer to the computer

manufacturer for more information about this switch. If you have Intel PROSet/Wireless installed, the current state of

the radio displays in the Intel PROSet/Wireless main window and on the Taskbar.

Use Intel PROSet/Wireless to Switch the Radio On or Off

From Intel PROSet/Wireless, the radio can be switched on or off. The status icon on Intel PROSet/Wireless displays the

current state of the radio.

From the Intel PROSet/Wireless main Window, click Wireless On or Wireless Off to toggle the radio on or off.

Switch the Radio On or Off from the Taskbar Icon

To switch the radio on or off, click the Taskbar icon and select Wireless On or Wireless Off.

How to use the Device Manager to Disable the Radio

The radio can be disabled (made non-functional) from the Microsoft Windows Device Manager.

NOTE: If you disabled the radio from Microsoft Windows, then you must use Microsoft Windows to turn the

radio on. You cannot use a hardware switch or Intel PROSet/Wireless to enable the radio again.

Windows XP

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1. From your desktop, right-click My Computer

2. Click Properties.

3. Click Hardware.

4. Click Device Manager.

5. Double-click Network adapters.

6. Right-click the installed wireless adapter.

7. Choose Disable from the menu.

8. Click OK.

Install and Uninstall the Software

A Typical install includes the Wireless LAN adapter driver, the Intel PROSet/Wireless software and the Intel Wireless

Troubleshooter.

NOTE: If you plan to use Novell(R) Client(TM) for Windows, it should be installed prior to installation of the

Intel PROSet/Wireless software. If Intel PROSet/Wireless is already installed, you should remove it prior to

installation of Novell Client for Windows.

The follow features are installed during a Custom installation:

● Administrator Toolkit

● WMI Support

● Single Sign On Pre-logon/Common Connect to establish a wireless connection prior to user logon to Windows

To install these features, select Custom during installation. Follow the instructions below to install these features. If

Intel PROSet/Wireless is already installed, see the

post-installation instructions.

NOTE: If you plan to use Novell(R) Client(TM) for Windows, it should be installed prior to installation of the

Intel PROSet/Wireless software. If Intel PROSet/Wireless is already installed, you should remove it prior to

installation of Novell Client for Windows.

To install the software:

1. Insert the Installation CD in your CD drive.

2. Click Install Software on the Intel PROSet/Wireless Installer screen.

3. Read the license agreement.

4. Select I accept the terms in the license agreement.

5. Click Next.

6. Click Custom.

7. Select from the list of features to install:

WMI Support: Windows Management Instrumentation functionality allows administrators who do not have

Intel PROSet/Wireless installed to manage remotely clients that do have Intel PROSet/Wireless installed.

● Install: Click WMI Support. Select Install this feature and all subfeatures. Proceed to step 8.

● Not install: Click This feature will not be available. A red X displays indicates that it is not

installed.

Administrator Toolkit: Installs the Administrator Tool to the Tools menu. This tool is used to configure

common (shared) profiles. The Administrator Tool is also used by an Information Technology department to

enable or disable features within the Intel PROSet/Wireless software.

● Install: Click Administrator Toolkit. Select Install this feature and all subfeatures. Click Next

and proceed to step 8.

● Not Install: Select This feature will not be available. A red X next to the option indicates that it

is not installed.

Single Sign On: Installs the Single Sign On Pre-Login Connect feature.This tool is used to configure

common (shared) profiles with the Administrator Tool.

The Fast User Switching and the Windows XP Welcome Screen are disabled when Single Sign On support is

installed.

Single Sign On is targeted to the enterprise environment where users log on to their computer with a user

name, password, and typically a domain. Fast User Switching does not support domain log on.

NOTE: Windows Fast User Switching is enabled by default if you use Windows XP Home

Edition. It is targeted for the home user. Fast User Switching is also available on Windows XP

Professional if you install it on a stand-alone or workgroup-connected computer. If a computer

running Windows XP Professional is added to a domain, then Fast User Switching option is not

available.

Pre-logon/Common Connect: A Pre-logon/Common profile is active once a user logs onto the computer.

● Install: Click Pre-logon/Common Connect. Select Install this feature and all subfeatures.

Click Next and proceed to step 8.

● Not Install: Select This feature will not be available. A red X displays indicates that it is not to

installed.

8. Click Install. The installed components are listed after the software is installed on your computer.

9. Click OK.

NOTE: When Pre-logon/Common Connect is installed, you are asked to reboot after installation of the

software.

Add Post-Installation Features

If Intel PROSet/Wireless is already installed, follow the instructions below to add the

Administrator Tool and Pre-logon/

Common Connect:

1. Click Start Control Panel Add or Remove Programs Intel PROSet/Wireless Software.

2. Click Change/Remove.

3. Click Modify.

4. Click Next.

5. Click the red X next to any of the features that are not currently installed. Administrator Toolkit.

6. Click Install this feature and any selected subfeatures.

7. Click Modify. After installation, the feature is listed as Installed on the Intel PROSet/Wireless Installer feature

list.

8. Click OK.

Uninstall Intel PROSet/Wireless

To uninstall Intel PROSet/Wireless:

1. Click Start Settings Control Panel Add or Remove Programs.

2. Click Intel PROSet/Wireless Software.

3. Click Change/Remove.

4. Click Remove.

5. Click Next.

6. When prompted, determine what you would like to do with your current profiles and settings:

You have chosen to completely remove the Intel PROSet/Wireless Software.

Select what to do with your current profiles and settings:

● Do not save my profiles and settings. Select to completely remove all of your current profiles and

settings. If you reinstall the software, the profiles and settings are no longer available.

● Save my profiles and settings in the current format (Intel PROSet/Wireless 10.x). Select to

save your current profiles and settings. If you reinstall the software, your current profiles and

settings are available.

● Convert and save my profiles and settings in Intel PROSet/Wireless 9.x format. If you need

to revert to a previous version of Intel PROSet/Wireless software, select to save your settings. After

you have reinstalled the software, your current profiles and settings are available. NOTE: Only

settings applicable to the prior version of the software are available.

7. Make a selection and click OK.

8. After the software is removed, click Yes to restart your computer.

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