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Warranty
Product Warranty Information
One-Year Limited Hardware Warranty
Limited Warranty
Intel warrants to the purchaser of the Intel(R) PRO/Wireless 3965ABG Network
Connection PCI Card (the “Product”), that the Product, if properly used and
installed, will be free from defects in material and workmanship and will
substantially conform to Intel’s publicly available specifications for the Product for a
period of one (1) year beginning on the date the Product was purchased in its
original sealed packaging.
SOFTWARE OF ANY KIND DELIVERED WITH OR AS PART OF THE PRODUCT IS
EXPRESSLY PROVIDED "AS IS", SPECIFICALLY EXCLUDING ALL OTHER
WARRANTIES, EXPRESS, IMPLIED (INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A
PARTICULAR PURPOSE), provided however, that Intel warrants that the media on
which the software is furnished will be free from defects for a period of ninety (90)
days from the date of delivery. If such a defect appears within the warranty period,
you may return the defective media to Intel for replacement or alternative delivery
of the software at Intel's discretion and without charge. Intel does not warrant or
assume responsibility for the accuracy or completeness of any information, text,
graphics, links or other items contained within the software.
If the Product which is the subject of this Limited Warranty fails during the warranty
period for reasons covered by this Limited Warranty, Intel, at its option, will:
● REPAIR the Product by means of hardware and/or software; OR
● REPLACE the Product with another product, OR, if Intel is unable to repair or
replace the Product,
● REFUND the then-current Intel price for the Product at the time a claim for
warranty service is made to Intel under this Limited Warranty.
THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST
UNDER APPLICABLE STATE, NATIONAL, PROVINCIAL OR LOCAL LAW, APPLY ONLY
TO YOU AS THE ORIGINAL PURCHASER OF THE PRODUCT.
Extent of Limited Warranty
Intel does not warrant that the Product, whether purchased stand-alone or
integrated with other products, including without limitation, semi-conductor
components, will be free from design defects or errors known as "errata." Current
characterized errata are available upon request. Further, this Limited Warranty does
NOT cover: (i) any costs associated with the replacement or repair of the Product,
including labor, installation or other costs incurred by you, and in particular, any
costs relating to the removal or replacement of any Product soldered or otherwise
permanently affixed to any printed circuit board or integrated with other products;
(ii) damage to the Product due to external causes, including accident, problems with
electrical power, abnormal, mechanical or environmental conditions, usage not in
accordance with product instructions, misuse, neglect, accident, abuse, alteration,
repair, improper or unauthorized installation or improper testing, or (iii) any Product
which has been modified or operated outside of Intel’s publicly available
specifications or where the original product identification markings (trademark or
serial number) have been removed, altered or obliterated from the Product; or (iv)
issues resulting from modification (other than by Intel) of software products
provided or included in the Product, (v) incorporation of software products, other
than those software products provided or included in the Product by Intel, or (vi)
failure to apply Intel-supplied modifications or corrections to any software provided
with or included in the Product.
How to Obtain Warranty Service
To obtain warranty service for the Product, you may contact your original place of
purchase in accordance with its instructions or you may contact Intel. To request
warranty service from Intel, you must contact the Intel Customer Support ("ICS")
center in your region (
http://support.intel.com/support/notebook/centrino/sb/CS-
009883.htm) within the warranty period during normal business hours (local time),
excluding holidays and return the Product to the designated ICS center. Please be
prepared to provide: (1) your name, mailing address, email address, telephone
numbers and, in the USA, valid credit card information; (2) proof of purchase; (3)
model name and product identification number found on the Product; and (4) an
explanation of the problem. The Customer Service Representative may need
additional information from you depending on the nature of the problem. Upon ICS’s
verification that the Product is eligible for warranty service, you will be issued a
Return Material Authorization ("RMA") number and provided with instructions for
returning the Product to the designated ICS center. When you return the Product to
the ICS center, you must include the RMA number on the outside of the package.
Intel will not accept any returned Product without an RMA number, or that has an
invalid RMA number, on the package. You must deliver the returned Product to the
designated ICS center in the original or equivalent packaging, with shipping charges
pre-paid (within the USA), and assume the risk of damage or loss during shipment.
Intel may elect to repair or replace the Product with either a new or reconditioned
Product or components, as Intel deems appropriate. The repaired or replaced
product will be shipped to you at the expense of Intel within a reasonable period of
time after receipt of the returned Product by ICS. The returned Product shall
become Intel’s property on receipt by ICS. The replacement product is warranted
under this written warranty and is subject to the same limitations of liability and
exclusions for ninety (90) days or the remainder of the original warranty period,
whichever is longer. If Intel replaces the Product, the Limited Warranty period for
the replacement Product is not extended.
WARRANTY LIMITATIONS AND EXCLUSIONS
THIS WARRANTY REPLACES ALL OTHER WARRANTIES FOR THE PRODUCT AND
INTEL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COURSE OF DEALING AND
USAGE OF TRADE. Some states (or jurisdictions) do not allow the exclusion
of implied warranties so this limitation may not apply to you. ALL EXPRESS
AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED
WARRANTY PERIOD. .NO WARRANTIES APPLY AFTER THAT PERIOD. Some states
(or jurisdictions) do not allow limitations on how long an implied warranty
lasts, so this limitation may not apply to you.
LIMITATIONS OF LIABILITY
INTEL’S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY, IMPLIED OR
EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET FORTH
ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY
BREACH OF WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEL IS
NOT RESPONSIBLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER
LEGAL THEORY (INCLUDING WITHOUT LIMITATION, LOST PROFITS, DOWNTIME,
LOSS OF GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR
REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM
CONTAINING THE PRODUCT), EVEN IF INTEL HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some states (or jurisdictions) do not allow
the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY BY STATE OR JURISDICTION. ANY AND ALL DISPUTES ARISING
UNDER OR RELATED TO THIS LIMITED WARRANTY SHALL BE ADJUDICATED IN THE
FOLLOWING FORUMS AND GOVERNED BY THE FOLLOWING LAWS: FOR THE UNITED
STATES OF AMERICA, CANADA, NORTH AMERICA AND SOUTH AMERICA, THE
FORUM SHALL BE SANTA CLARA, CALIFORNIA, USA AND THE APPLICABLE LAW
SHALL BE THAT OF THE STATE OF DELAWARE. FOR THE ASIA PACIFIC REGION
(EXCEPT FOR MAINLAND CHINA), THE FORUM SHALL BE SINGAPORE AND THE
APPLICABLE LAW SHALL BE THAT OF SINGAPORE. FOR EUROPE AND THE REST OF
THE WORLD, THE FORUM SHALL BE LONDON AND THE APPLICABLE LAW SHALL BE
THAT OF ENGLAND AND WALES IN THE EVENT OF ANY CONFLICT BETWEEN THE
ENGLISH LANGUAGE VERSION AND ANY OTHER TRANSLATED VERSION(S) OF THIS
LIMITED WARRANTY (WITH THE EXCEPTION OF THE SIMPLIFIED CHINESE
VERSION), THE ENGLISH LANGUAGE VERSION SHALL CONTROL.
IMPORTANT! UNLESS OTHERWISE AGREED IN WRITING BY INTEL, THE INTEL
PRODUCTS SOLD HEREUNDER ARE NOT DESIGNED, OR INTENDED FOR USE IN ANY
MEDICAL, LIFE SAVING OR LIFE SUSTAINING SYSTEMS, TRANSPORTATION
SYSTEMS, NUCLEAR SYSTEMS, OR FOR ANY OTHER MISSION CRITICAL
APPLICATION IN WHICH THE FAILURE OF THE INTEL PRODUCT COULD CREATE A
SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR.