User's Manual

The wireless adapter failed to get a valid IP address
This error can be due to an authentication failure with the network, incorrect encryption keys, or
because of a DHCP server malfunction.
Use the following steps to resolve this error:
1. Select the appropriate profile from the Profiles list.
2. Click Properties to open the General Settings.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Enter the encryption key.
5. Click OK to save the security settings for the profile.
Authentication failed because timer expired
Authentication failed because the authentication timer expired while this mobile station was
authenticating. A rogue access point or a problem with the RADIUS server could have been the
reason for the problem.
Recommended action:
● If a rogue access point is suspected, consider adding this access point to the excluded access
point list to prevent the wireless adapter from connecting to this access point in the future.
● If a rogue access point is not suspected, click the profile in the profile list. Click Connect to
associate with the network and attempt to authenticate with the server.
Smart Card was unexpectedly removed
This error occurred because the Smart Card was unexpectedly removed.
Use the following a steps to resolve this error:
1. Insert the Smart Card.
2. Select the 802.1x EAP-SIM authentication profile.
3. Click Connect to try to associate with the network.
Disconnection from an Access Point
The following error messages display when the wireless adapter is disconnected from the network
access point.
Disconnect from access point due to failed associations.