User's Manual

Notes about certificates: The specified identity should match who the certificate is

issued to and should be registered on the authentication server (for example, RADIUS

server) that is used by the authenticator. Your certificate must be valid with respect to the

authentication server. This requirement depends on the authentication server and

generally means that the authentication server must know the issuer of your certificate as

a Certificate Authority. You should be logged in with the same user name you used when

the certificate was installed.

5. Click Close.

6. Click OK to save the settings.

Authentication failed due to invalid server credentials:

Reenter server credentials

This authentication error can be caused by an invalid server (domain) credential.

Use the following steps to resolve this error:

1. Select the appropriate profile from the Profiles list.

2. Click Properties to open the General Settings.

3. Click Next to open the Security Settings. Enterprise Security is selected.

4. Select the appropriate 802.1x Authentication Type.

● For TTLS and PEAP profiles: Select Use the following for user credentials.

■ Verify the domain information.

■ If Use Windows logon or Prompt each time I connect is selected, verify that the

correct domain credentials information is used when you connect to the wireless

network.

5. Click OK to save the settings.

Authentication failed due to invalid server identity:

Reenter server name